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Features

State of the industry: Photo kiosks

Research shows that reasons for using them may change, but photo kiosks are here to stay.

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Mobile couponing a focus of QSR mobile marketing efforts

by Alicia Kelso — Editor, QSRWeb.com

Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.

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Best Buy Canada launches self-branded DVD kiosks

The retail giant is testing the market to see if there's room for another DVD kiosk option.

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M-commerce sales shoot up as more consumers buy via mobile

Sales will nearly double this year and more than quadruple again by 2015, report says.

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Jack in the Box testing Google Wallet

by Alicia Kelso — Editor, QSRWeb.com

Jack in the Box is testing Google Wallet in 35 of its restaurants in the Los Angeles and San Francisco markets.

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Blazing Onion blazing self-service trail

Restaurant owner discusses his recent kiosk deployment.

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CETW11: Industry vet reflects on changes (video)

The kiosk industry has gone through major changes overs the years.

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CETW2011: Turning a kiosk into a mini retail store

Retailers can create a store in only 2 feet of space.

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Case study: Ecuador deploys kiosks to keep drunk bus drivers off roads

Lifeloc and KIOSK partnered to design breathalyzer kiosks.

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Frank Mayer intros ready-to-go retail solutions

Kiosk experts develop "retail-ready" solutions to improve customer experience.

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Coinstar's new TV ads focus on no-fee gift cards

Campaign invites shoppers to experience "pure bliss" when they trade in their change for a variety of retail gift cards without giving Coinstar a cut.

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CETW11: Creating a differentiated experience to connect with consumers

MetLife uses kiosks and digital signage to grab fan attention at the home of the New York Giants and Jets.

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CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

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CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

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CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

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Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

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CETW11: 5 shows in 1

by Christopher Hall

The fall rendition of the Customer Engagement Technology World trade show is this week at the Javits Center in New York City; the show's lead organizer said…

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Going green: Self-service may lag behind other industries

It may seem like nearly every industry is going green, but what about self-service projects?

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ATM, Debit & Prepaid Forum session explores state of ATM consumer market

by Kim Williams — Reporter, NetWorld Alliance

Research finds that consumers are becoming more open to financial self-service.

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Checkout system ShelfX allows shoppers to skip lines

ShelfX will eliminate long lines and the need for cashiers, but how adoptable is the platform?

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