PayPal tests new NFC mobile payment app

by James Wester — Editor 1, Mobile Payments Today

The company is launching a pilot program using NFC technology to enable in-store purchases.

Kiosks make it easy for guests to customize meals

by Kim Williams — Reporter, NetWorld Alliance

The use of self-service solutions in restaurants has been steadily picking up over the past few years. Several chains, including Jack in the Box and the…

Notable kiosk deployments of 2011

KioskMarketplace.com points out a few of the year's successful kiosk projects.

Commentary: Self-serve, mobile payment options provide convenience for customers

Through automation, service providers reduce operational risks, and improve reconciliation and auditing.

Commentary: Why we're writing about more than kiosks

As self-service increasingly means smart phones, tablets and screens, our coverage must evolve.

State of the industry: Photo kiosks

Research shows that reasons for using them may change, but photo kiosks are here to stay.

Mobile couponing a focus of QSR mobile marketing efforts

by Alicia Kelso — Editor, QSRWeb.com

Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.

Best Buy Canada launches self-branded DVD kiosks

The retail giant is testing the market to see if there's room for another DVD kiosk option.

M-commerce sales shoot up as more consumers buy via mobile

Sales will nearly double this year and more than quadruple again by 2015, report says.

Jack in the Box testing Google Wallet

by Alicia Kelso — Editor, QSRWeb.com

Jack in the Box is testing Google Wallet in 35 of its restaurants in the Los Angeles and San Francisco markets.

Blazing Onion blazing self-service trail

Restaurant owner discusses his recent kiosk deployment.

CETW11: Industry vet reflects on changes (video)

The kiosk industry has gone through major changes overs the years.

CETW2011: Turning a kiosk into a mini retail store

Retailers can create a store in only 2 feet of space.

Case study: Ecuador deploys kiosks to keep drunk bus drivers off roads

Lifeloc and KIOSK partnered to design breathalyzer kiosks.

Frank Mayer intros ready-to-go retail solutions

Kiosk experts develop "retail-ready" solutions to improve customer experience.

Coinstar's new TV ads focus on no-fee gift cards

Campaign invites shoppers to experience "pure bliss" when they trade in their change for a variety of retail gift cards without giving Coinstar a cut.

CETW11: Creating a differentiated experience to connect with consumers

MetLife uses kiosks and digital signage to grab fan attention at the home of the New York Giants and Jets.

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.