Reaching the masses: making self-service devices accessible

by James Bickers — Editor, Networld Alliance

Hardware and software designers constantly fine-tune their work to build a kiosk that is usable by as many people as possible. Satisfying government…

Can't-miss retail

by James Bickers — Editor, Networld Alliance

With traditional advertising waning in effectiveness, retailers are turning to "event retailing" to drive sales and generate excitement - and kiosks are often…

Automating the survey process

by James Bickers — Editor, Networld Alliance

Intelligent businesses rely on customer feedback to drive decision-making. Paper ballots and face-to-face polls remain useful, but survey kiosks are becoming…

Cold, hard cash

by James Bickers — Editor, Networld Alliance

Credit and debit transactions might be on the rise, but cash isn't going anywhere - in order for most kiosks to reach their potential, they still need to…

Cash action settlement

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America's largest-ever class-action lawsuit ruling could put cash in the pockets of every business that accepted Visa and MasterCard from 1992 to 2003.

Uniquely identified

by James Bickers — Editor, Networld Alliance

Several new commercial offerings take fingerprint data and use it to drive everything from personal identification to retail payment. But how much education…

Making fast food even faster

by James Bickers — Editor, Networld Alliance

Kiosks are beginning to pop up in quick-service restaurants, helping speed the ordering process and improve the customer experience ... and among their…

Vending comes of age

by James Bickers — Editor, Networld Alliance

Can a marriage between the kiosk and the tried-and-true vending machine produce a better shopping experience for the consumer, while putting more money in the…

Checks and balances

by James Bickers — Editor, Networld Alliance

While direct deposit and online banks have changed the way many people handle their money, there are still countless paychecks generated and distributed every…

Blue-ribbon kiosks, part I

by James Bickers — Editor, Networld Alliance

In the first of a series of stories looking at award-winning kiosk designs, the spotlight is focused on Burn A Song and WinesandRecipes.com.

What price loyalty?

by James Bickers — Editor, Networld Alliance

A new study shows that many loyalty programs are focusing too heavily on pricing, which might be having the opposite of its intended effect. What is the right…

Cygnus inks deal with Hershey Entertainment

ORLANDO, Fla. - Cygnus eTransactions Group Inc. announced in a June 20 news release that it has signed a contract with Hershey Entertainment and Resorts Co. to…

Retail Systems '05

by James Bickers — Editor, Networld Alliance

Chicago's sprawling McCormick Place played host to this year's Retail Systems Conference & Exposition, and although the show focused largely on supply chain…

Moving from the Web to the kiosk

by James Bickers — Editor, Networld Alliance

For those who are getting ready to deploy their first kiosk, the temptation to simply move existing Web content to the new vehicle can be great. If you go this…

The next generation of DVD rental?

by James Bickers — Editor, Networld Alliance

Kiosks are taking aim at the titanic movie rental industry. But will their convenience and low prices be enough to woo consumers away from a leisurely stroll…

Internet kiosks and the law

by James Bickers — Editor, Networld Alliance

Pay-per-use Internet is one of the oldest and most established segments in the industry. But are there big-picture legal ramifications that operators may not…

Choosing the right tech for digital displays

by James Bickers — Editor, Networld Alliance

A number of expert panel discussions were conducted at the second annual Digital Retailing Expo, held May 18-19 at Chicago's Navy Pier Exhibition Center. Among…

QSR ordering, biometric payment figure prominently at NACStech

by James Bickers — Editor, Networld Alliance

The eleventh annual technology showcase hosted by the National Association of Convenience Stores offered some powerful tools for the c-store operator, many of…

The future Â… on display

by James Bickers — Editor, Networld Alliance

The second annual Digital Retailing Expo offered some big, vibrant new ideas in the realms of digital display and interactivity. Retail has never looked…

Pushing the enclosure envelope, part 1

by James Bickers — Editor, Networld Alliance

While traditional designs still make sense for a great number of applications, there are other times that call for something special. We take a look at some…