Are McDonald's kiosks the ideal solution?

by Bradley Cooper — Editor, Connect Media

Since the launch of McDonald's kiosks, the QSR business has been enthusiastic about the possibilities of indoor kiosks. But every opportunity presents its own…

ATMs: future trends for 2016

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Experts in the ATM industry give their thoughts on the biggest developments of 2015 and what lies ahead for 2016.

Umbrella kiosks keep visitors dry

by Bradley Cooper — Editor, Connect Media

Rainy cold days can turn shopping or going to class into a miserable experience, especially when you forget your umbrella. One company is attempting to turn…

Top 5 blogs of 2015

by Bradley Cooper — Editor, Connect Media

With 2016 upon us, it is time to look back on lessons learned in 2015. The top five most-read blogs of the year cover a variety of important lessons from Apple…

How kiosks reduce lines for holiday shoppers

by Bradley Cooper — Editor, Connect Media

Many customers are trying to reduce the pain of long lines by purchasing and browsing on all available channels. Kiosks can be a key piece in this puzzle to…

Keeping your outdoor kiosk cozy in the winter

The weather outside is frightful, and the kiosk is slowly dying, and since it has no place to go, let it snow, let it snow. Fortunately, there are a few ways…

Mobile device management vs kiosk software

When securing and locking down kiosks or mobile devices, is kiosk software or mobile device management more beneficial? It depends on the context.

Key trends of restaurant self-service kiosks

Self-serve kiosks are becoming a regular entree for restaurant patrons. There are several key trends we have discovered from their implementation, from usage…

KMC November Top 5: Prelude to the future

by Bradley Cooper — Editor, Connect Media

November is a prelude to winter, the holiday season and the final month of the year. This month, our top articles also examined key market trends that may…

Small changes make a big impact

Sustainability, energy efficiency and social responsibility have long been hot topics in the retailing industry. As retailers continue to look for smart…

ICX Symposium: Data analysis drives the interactive customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Whether you manufacture kiosks or provide bitcoin wallets, you need the right data to craft the best customer experience. In the famous words of Sherlock…

Predicting the future of kiosks

by Bradley Cooper — Editor, Connect Media

The first kiosk debuted at a university in the 1970s, before Windows was even created. Kiosks have had an interesting past, and with the onset of marijuana and…

Cellphone kiosks charge up retail sales

by Bradley Cooper — Editor, Connect Media

Many shoppers are familiar with the mad rush to find an outlet to charge their cellphone's battery. Cellphone charging kiosks can address this need, while…

Innovative tech powers restaurants

by Travis Wagoner — Editor, Networld Media Group

Tablet kiosk ordering, mobile payments and digital signage are all key technologies that are driving the restaurant industry, and they show no signs of slowing…

Build a menu, get a free Spanish lunch

by Bradley Cooper — Editor, Connect Media

Normally there is no such thing as a free lunch, but a touchscreen display in downtown Madrid offered free lunches to participants who could create their own…

ICX Symposium: the new emotional retail economy

The ICX Symposium in Atlanta later this month will feature a session featuring two executives from MaxMedia addressing retail's emotional economy. ICX…

Who moved my kiosk?

by Bradley Cooper — Editor, Connect Media

Even if you have the best kiosk in the world, it will be a disaster if it arrives at a retailer broken or heavily damaged by rust. You don't want to answer the…

ICX Symposium: Moore's law ushers in future of customer experience

by Christopher Hall

Moore's law is transforming the world of retail and food. The future is here, and the time to prepare is now. The Interactive Customer Experience Association…

The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless…

Kiosks enable telepresence service

by Bradley Cooper — Editor, Connect Media

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone…