Getting AI right: 3 rules that will show results

Artificial intelligence brings a wealth of opportunity for improving customer interactive experiences, but being a new science, there are plenty of pitfalls…

2018 Kiosk Marketplace Census cites positive outlook driven by retail technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments…

Foodservice technology innovations point to a bigger role for kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

With technology evolving on multiple fronts in today's foodservice industry, foodservice operators are facing more pressure than ever to improve their business…

Mobile payment: How it redefines the customer experience for unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology…

SlabbKiosks expands its production capabilities

SlabbKiosks will continue growing its kiosk production capabilities at a newly leased 12,065 square foot facility in Mesa, Arizona.

Customer demand surges for restaurant self-serve kiosks, survey indicates

March 7, 2018

Self-serve kiosks are catching on with customers, according to Tillster's Self-Service Kiosk Index.

Limited-service restaurants take the lead with self-order kiosks as technology evolves

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more…

CHK America's transit kiosks boost transit use in Pittsburgh and Las Vegas

February 15, 2018

CHK America's Connectpoint Interactive Kiosks deployed in several locations throughout Pittsburgh and Las Vegas have produced unprecedented usage numbers in…

Caliburger launches global growth initiatives, implementing kiosks, robots and more

February 9, 2018

CaliBurger, a pioneer in automated restaurant technology, is expanding this year throughout North America, the Middle East, Asia and Latin America. The company…

Amazon Go cashlierless store opens to Seattle consumers

January 22, 2018

Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.

Study: Self-serve kiosks would increase consumer purchases at theme parks

December 19, 2017

By deploying self-serve kiosks and mobile apps, theme parks could see visitor spending on food, beverages and merchandise increase significantly, research by…

Border control kiosks expand globally

December 11, 2017

Border authorities have embraced digital identification and biometric-based automation to simplify and accelerate border control processing, according to…

Experts offer guidance on how to fight rising cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…

Kiosk Marketplace to publish comprehensive industry report, seeks your input

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the…

Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this…

Biometric technology Part 3: Consumer acceptance grows as kiosk industry weighs its options

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry recognizes the benefits biometric technology provides, but manufacturers are looking for improvements in reliability, integration with…

Micro market sales jump 41.9% in 2016 as installations hit new peak

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market…

Biometric identity verification unleashes new roles for kiosks (Part 1)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification…

Mouser Electronics teams with engineer on ‘Shaping Smarter Cities’ project

July 7, 2017

Mouser Electronics Inc., a distributor of semiconductors and electronic components, is teaming up with engineer Grant Imahara for the "Shaping Smarter Cities…