How retailers can fine tune the click-and-collect experience for shoppers

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer…

Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…

Pay-at-pump increases, opens door to more retail sales

November 12, 2019

The majority of consumers are open to new experiences when they pay at the pump, which could provide significant revenue opportunities for retailers, according…

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

Epson teams with KlickTrack to help cannabis retailers thrive

October 30, 2019

Epson America, Inc., a supplier of point of sale solutions, is partnering with KlickTrack, a POS software and inventory management provider, to provide a POS…

Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

Why Self-Order Kiosks aren’t Job-Killers

Instead of being a way to reduce the need for hourly workers, self-order kiosks can drive a need for more workers thanks to increased sales.

The politics of self-service technology strikes; strong stomach needed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retail and foodservice are on the front lines of the way automation is impacting jobs since they are the most visible workplaces the public sees on a regular…

Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

US-China trade war alarms kiosk providers; long-term outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk manufacturers are watching the developments closely, but decision makers hold mixed views on what the long-term impact will be on their business.

4 BOPIS best practices for the back to school season

Today's consumers want to interact with brands in traditional and nontraditional ways, which is why retailers must excel at integrating their brick-and-mortar…

'Times Square Everywhere' – OOH ready to revolutionize retail as we know it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

Improving shopper satisfaction with BOPIS points to kiosk growth opportunity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…

Grasshopper introduces digital CBD kiosk

August 9, 2019

Grasshopper's self-serve kiosk for cannabis and CBD products features software that integrates with major POS systems and can verify a user's age and report…

British company to test EV chargers with unique feature

August 8, 2019

Urban Electric, a British company, has designed electric vehicle chargers that can retract into the ground under sidewalks when not in use, addressing concerns…

Palmer Digital Group debuts EV charging kiosk

July 31, 2019

The PDG EVtower smart electric car charging kiosk from Palmer Digital Group is designed to entice electric car owners to frequent retail locations and…

4 ways digital kiosks are simplifying travel and tourism

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From the first steps off the plane or out of the car, to the last steps out of the hotel, self-service kiosks are simplifying different aspects of the travel…

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…