Why Self-Order Kiosks aren’t Job-Killers

Instead of being a way to reduce the need for hourly workers, self-order kiosks can drive a need for more workers thanks to increased sales.

The politics of self-service technology strikes; strong stomach needed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retail and foodservice are on the front lines of the way automation is impacting jobs since they are the most visible workplaces the public sees on a regular…

Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

US-China trade war alarms kiosk providers; long-term outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk manufacturers are watching the developments closely, but decision makers hold mixed views on what the long-term impact will be on their business.

4 BOPIS best practices for the back to school season

Today's consumers want to interact with brands in traditional and nontraditional ways, which is why retailers must excel at integrating their brick-and-mortar…

'Times Square Everywhere' – OOH ready to revolutionize retail as we know it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

Improving shopper satisfaction with BOPIS points to kiosk growth opportunity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…

Grasshopper introduces digital CBD kiosk

August 9, 2019

Grasshopper's self-serve kiosk for cannabis and CBD products features software that integrates with major POS systems and can verify a user's age and report…

British company to test EV chargers with unique feature

August 8, 2019

Urban Electric, a British company, has designed electric vehicle chargers that can retract into the ground under sidewalks when not in use, addressing concerns…

Palmer Digital Group debuts EV charging kiosk

July 31, 2019

The PDG EVtower smart electric car charging kiosk from Palmer Digital Group is designed to entice electric car owners to frequent retail locations and…

4 ways digital kiosks are simplifying travel and tourism

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From the first steps off the plane or out of the car, to the last steps out of the hotel, self-service kiosks are simplifying different aspects of the travel…

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Frank Mayer and Associates online magazine explores experiential retail and other topics

July 18, 2019

Frank Mayer and Associates Inc. is providing an overview of experiential retail, grocery self-service kiosks and other topics in the summer edition of…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.

Cashierless convenience stores stumbling in China

June 27, 2019

The excitement over unmanned convenience stores in China has fallen short after two years, according to a Nikkei Asian Review report.

Network interoperability and secure payments: the twin pillars of EV charging infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EV charging stations are projected to post a 14.3% combined annual growth rate from 2019 to 2025. Network interoperability and secure payments are key to the…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Alternative and cashless payment acceptance grows, but security remains a concern

June 13, 2019

Consumers are open to embracing payment options such as wearables and smartphones, but they have high levels of concern about being able to secure such…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

College tuition payment kiosks: a flexible and secure solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.