Study: Shoppers want self-service options

October 6, 2011

A majority of U.S. consumers believe that self-service technologies such as self-checkout and kiosks improve the store experience, according to consumer survey…

Commentary: Is the US ready for cashless kiosks?

Mobile payments and NFC is on the way; how quickly will the kiosk sector get on board?

Nevada approves $27.5M for DMV kiosks

August 14, 2011

According to the Associated Press, the Nevada Board of Examiners has approved a 10-year, $27.5 million contract to expand the Nevada Department of Motor…

German truckers now checking into self-service kiosks

July 14, 2011

According to freight and logistics news service ifw, a shipping container terminal in Hamburg, Germany, is the first in that country to introduce self-service…

Malaysia Airlines goes self-check

July 10, 2011

According to MySinchew.com, economy-class passengers on Malaysia Airlines domestic flights at Kuala Lumpur International Airport will be switching over to…

Is self-checkout in danger of checking out?

by Christopher Hall — w, t

Troubling news from Albertsons and Kroger is raising concerns about the future of self-checkout.

Digital Signage: It’s all around us [Infographic]

by Christopher Hall — w, t

Digital signage is everywhere, so much so that sometimes we don't even realize it. Nearly 70 percent of Americans see it every month, and more than half every…

Kodak photo kiosks now connected to the social web

May 31, 2011

Eastman Kodak Co. recently announced that it has now introduced social network connectivity to the Kodak Picture Kiosk. With this new offering, consumers can…

ReportLinker releases market research report on self-service industry

May 11, 2011

A new report is now available from ReportLinker about the self-service industry. According to a press release, BCC Research commissioned the study to provide a…

Using customer persona to reduce multi-channel frustration

Lately, clients have asked us "What's next for self-service?" Underneath it we know they are really asking, "In a world of smart phones and tablets, is there…

Ford UK test drives 3-D technology (video)

Touch screens at British malls feature 3-D versions of Ford's newest vehicle.

Kiosks reaching for 'the cloud'

March 8, 2011

A simple internet connection can fully support IN Media Corp.'s new kiosk

Top uses for kiosks in the hospitality industry

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although…

Inside the kiosk: It’s game on with gamer towers (slide show)

Kiosks house gaming systems while displaying digital signage.

Kiosks order up faster fast food

Studies show that the quick-service restaurant industry is finally embracing kiosks.

Are your employees money hungry?

Kiosks are helping employees track fitness goals while cutting company health-care costs.

Kiosk vs. Mobile: Industry insiders weigh in

As the popularity of mobile technology grows, will it spell the end for self-service as we know it?

NRF: Cisco study shows shoppers want tech-savvy experiences

January 10, 2011

Most retailers assume consumers want to implement technology into their shopping experiences, but executives from Cisco Internet Business Solutions Group…

MFoundry wins Celent’s XCelent award for mobile tech

November 22, 2010

San Francisco-based mFoundry recently announced it received Celent's XCelent Award for Advanced Technology 2010 in the research firm's latest Mobile Retail…

At first blush, Isis looks appealing to retailers

A National Retail Federation exec sees competition, tech changes arising from the new mobile payments network.