Retail tech heats up to beat holiday shopping lockdown

by Christopher Hall — w, t

Behind-the-scenes prep for the holidays is underway, with digital signage and engagement tech on the upswing.

Educational iPad kiosks on rise in schools and universities

June 19, 2012

Kiosks featuring iPads and aimed at educational programs, marketing campaigns, information portals and recruiting events are on the rise with school…

InfoComm is coming to town

by Christopher Hall — w, t

The big daddy of Pro AV shows is set to go at the Las Vegas Convention Center.

Improving 4 retail trends with self-serivce

London is buzzing this summer. People flocked to the city for the Diamond Jubilee. While it captivated the world's attention, it was just a warm up for the…

IBM Mobile Shopper provides in-store digital scanning, self-checkout

June 4, 2012

IBM has launched retail technology that allows consumers to scan items into their mobile phones while shopping and then check themselves out at an IBM…

Study: Consumers want choice of manned, self-service checkout

May 31, 2012

Consumers want a choice of service options with manned checkout (60 percent) and self-service (21 percent), according to a recent survey conducted by TNS on…

Redbox sets sights on Canada

Will the retail giant push out the smaller competition?

10 industries increasing kiosk use

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

In a fast paced, do-it-yourself world it's no wonder self-service kiosks are gaining popularity and are popping up in more locations. From ATMs to retail…

EMVCo reveals latest EMV global usage stats

May 9, 2012

Figures released this week by EMVCo indicate that 45 percent of the world's payment cards and 76 percent of its payment terminals use EMV technology.

Nutrition information display kiosks to show up at NRA show

May 1, 2012

QA Graphics, an Iowa-based interactive design firm, announced today that the company will demonstrate its nutrition information kiosk solution at the National…

DSA goes to Asia-Pacific

April 27, 2012

The Digital Screenmedia Association, a trade association for the digital signage and interactive out of home media industries, recently announced that it had…

Study: Airport retailers will increase sales with self-service, mobile & wayfinding

April 19, 2012

Airports and airport retailers looking to better serve and generate more revenue from today's time-starved and mobile-enabled travelers are missing…

CETW12: DSA highlights Industry Excellence Award winners (Video)

The Digital Screenmedia Association showcased its Industry Excellence Award winners during the spring CETW show.

UK photo kiosks to get NFC upgrade

March 28, 2012

No more memory cards or flash drives, at least not for consumers in the U.K. looking to print photos from their smartphones. According to a post at NFC Times…

CETW 2012: A sneak peek of what's on display

CETW rolls into the city by the bay this week, showcasing kiosks, digital signage and customer-engaging tech.

Infographic: Are Aussies indicative of the future of customer service?

Australian customers overwhelmingly preferred self-service to human interaction, according to a recent study by the firm Galaxy Omnibus in Australia. In fact…

Report: Mobile experts say 2-5 years for wide NFC payment adoption

March 9, 2012

In a survey conducted during the GSMA Mobile World Congress 2012 in Barcelona, Sybase 365 found most industry experts think we're still a few years away from…

Study: Self-service trumps human interactions

March 6, 2012

Most Australians would rather not deal with human employees when making transactions and customer service interactions with businesses, according to research…

Americans rent 2 billionth disc from redbox

March 5, 2012

Redbox has crossed the two billion mark for movie and game rentals. The two billionth disc, "Drive," was rented at a McDonald's restaurant in Philomath…

E-commerce shoppers have mobile security worries

February 20, 2012

About 60 percent of smartphone users believe that their security could be compromised if they use it for e-commerce transactions, according to Affinion…