Starbucks to introduce self-service kiosks in Korea, Japan

May 27, 2025

Starbucks is set to break with its long-standing tradition of direct barista-customer interaction by introducing self-service kiosks in Korea and Japan for the…

Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

Beyond the counter: How kiosks are revolutionizing the fast food experience

by Sandra Carpenter — Editor, Networld Media Group

Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.

Avalue debuts 15.6-inch Rockchip Kiosk for smart service applications

April 23, 2025

Avalue Technology Inc. has launched the ISS-15K5, a 15.6-inch Rockchip desktop self-service kiosk aimed at enhancing smart services across various industries.

Jamba launches 'Hello Sunshine' prototype to enhance customer experience, franchise growth

March 26, 2025

GoTo Foods brand Jamba has unveiled its "Hello Sunshine" prototype, featuring a redesigned store layout and enhanced customer experience, according to a press…

Fiserv acquires CCV to expand European payment solutions

March 20, 2025

Fiserv Inc. has acquired CCV, a payment solutions provider operating in the Netherlands, Belgium and Germany, according to a press release. The acquisition…

Mr. Pickle’s Sandwich Shop to implement Samsung kiosks, digital menus

March 6, 2025

Mr. Pickle's Sandwich Shop, a sandwich chain with over 60 locations, will implement Samsung kiosks and digital menu boards, powered by GRUBBRR, to enhance…

Samsung, GRUBBRR offer guaranteed ROI on self-ordering kiosks

March 4, 2025

Samsung and GRUBBRR have launched the "GRUBBRR Guarantee," offering a return on investment guarantee for businesses that adopt their self-ordering kiosk…

VikingCloud, Fiserv expand cybersecurity for small, medium businesses

February 26, 2025

VikingCloud and Fiserv, Inc. have come to a multi-year agreement to expand their partnership, focusing on providing cybersecurity solutions to small and…

Partner Tech launches Paula, an AI-powered self-service kiosk

February 19, 2025

Partner Tech USA Inc. unveiled Paula, a compact tabletop kiosk designed for self-checkout and self-ordering in retail and quick-service restaurant…

The cost of leaving self-service kiosks out of your strategy

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…

Unleashed and on tap: Crate Escapes redefines dog parks with self-serve beer wall

by Sandra Carpenter — Editor, Networld Media Group

Westfield's Crate Escapes dog park offers a novel twist on canine socializing with a self-serve beer wall.

Newk's Eatery adds menu items, kiosks, eyes expansion

February 11, 2025

Newk's Eatery, a fast-casual restaurant chain with over 125 locations, is introducing menu items, self-order kiosks and plans for expansion, according to a…

Nanonation, Factor4 link loyalty programs to ordering kiosks

February 11, 2025

Nanonation and Factor4 have formed a strategic partnership that integrates Factor4's loyalty program platform with Nanonation's ordering kiosk solution for…

Super Bowl LIX to feature self-ordering kiosks

February 5, 2025

New Orleans' Caesars Superdome, host of Super Bowl LIX on Feb. 9th, will deploy 12 Grubbrr self-ordering kiosks at its Parish Pizza & Provisions location…

5 signs your restaurants should add kiosks

by Jared Castronova — Head of Marketing Communications, Checkmate

Is your restaurant ready for kiosks? Let's explore key signs your business could benefit from self-service ordering, from long wait times and accuracy issues…

Self-service kiosks drive 80% adoption at Charlie's Takeaway

February 4, 2025

Charlie's Takeaway, an Australian restaurant chain, has seen 80% of its customers embrace self-service kiosks after implementing a system from Proper, a…

The Cost of Leaving Self-Service Kiosks Out of Your Strategy

Self-service kiosks offer a range of benefits, from increasing ticket order sizes and reducing labor overhead to enhancing customer experience. In this…

SumUp launches self-service kiosk for US businesses

February 3, 2025

SumUp has introduced its Kiosk solution in the United States, a self-service display designed to streamline ordering and payments for businesses. The Kiosk…

Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

Presented by Grubbrr