Costa Coffee debuts sleek robotic coffee shop in the UK, US

October 4, 2024

U.K.-based Costa Coffee has launched a fully automated, AI-powered coffee shop, reportedly capable of meeting or surpassing barista quality, according to a…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Raydiant launches self-service kiosk

September 24, 2024

Raydiant, a company specializing in digital content management systems, has unveiled a self-service Order & Pay Kiosk designed to streamline operations and…

McDonald's tests kiosk system for cash payments

September 12, 2024

McDonald's is piloting a system that allows customers to pay cash at digital ordering stations in a small number of U.S. stores, according to an Investopedia…

Big Chicken debuts 'O'Neal Family Secret Menu' on Bite kiosks

September 10, 2024

Big Chicken is bringing a taste of family tradition to its restaurants with the launch of the exclusive "O'Neal Family Secret Menu," available only through…

Steak n Shake sued for alleged biometric data privacy violations

September 10, 2024

A class action lawsuit has been filed against fast food chain Steak 'n Shake, alleging that its facial recognition ordering kiosks illegally collect biometric…

Improving the Drive-Thru Journey

Profit boost your drive-thru experience by learning how to reduce service times, solve bottlenecks, and boost sales with these data-backed tips.

Presented by Acrelec

Gong cha shares how self service kiosks enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn of Gong cha shares insight on how Gen Z customers interact with kiosks for a…

KIOSK BUYING GUIDE: Your comprehensive guide to deploying a self-service kiosk program

If you’re reading this, you’ve identified a need for self-service, researched your options, and are considering interactive kiosks. So, what’s the next step?

Presented by Frank Mayer and Associates, Inc.

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.

Kiosks helping to reduce staff at South Korean restaurants

August 2, 2024

South Korean restaurants that have adopted digital kiosks and tablet ordering systems have seen a significant reduction in staff, according to a government…

TPGi enhances accessibility platform, including self-service kiosks

August 1, 2024

TPGi has unveiled an upgraded version of its ARC Platform, designed to improve accessibility management for businesses, including self-service kiosks.

Grubbrr partners with Olo to boost in-store dining

August 1, 2024

Grubbrr, a self-ordering technology firm, has teamed up with Olo, a restaurant technology provider, to enhance the onsite dining experience

GoTab unveils self-ordering kiosks

July 23, 2024

GoTab, a hospitality technology leader, has introduced self-ordering kiosks designed to streamline operations and enhance the customer experience, according to…

Self-ordering kiosk market to reach $54.2B by 2032

July 17, 2024

The self-ordering kiosk market was valued at an approximate $9.52 billion in 2023. The market growth is expected to accelerate to $54.2 billion by 2032…

Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

The Average Production Lead Time for Large Kiosk Projects

When beginning a kiosk program, the manufacturing phase of the project, commonly known as production, is one stage of an entire process that includes design…

Six Flags awards Pyramid as the exclusive kiosk self-service terminal provider for all their theme parks.

Six Flags, one of the largest amusement park operators in the United States, awards Pyramid as the partner of choice for self-ordering and ticketing kiosk…

McDonald's Korea launches voice guidance kiosks, assists visually impaired

July 2, 2024

McDonald's Korea has recently installed kiosks with voice guidance at all of its stores nationwide to better serve visually impaired customers, according to an…

McDonald's Korea teaches seniors how to use self-service kiosks

June 25, 2024

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using…