The ROI for QSR Restaurant Kiosks

The ROI for QSR Restaurant Kiosks

Self-Order kiosks are all the rage for quick-service restaurants. But are they living up to the hype?

Type: White Paper

Sponsor: ZIVELO LLC


Best of polytouch® case studies

Best of polytouch® case studies

The collection of our success stories

Type: Case Study

Sponsor: Pyramid Computer GmbH


A ‘Best-of-Breed’ Approach to Selecting Digital Engagement Technology

A ‘Best-of-Breed’ Approach to Selecting Digital Engagement Technology

Working with a single vendor for a self-ordering solution may seem simpler on the surface, but a deployer may be short-changing themselves by doing so.

Type: White Paper

Sponsor: ADUSA, Inc.


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FEATURES


What role will kiosks play in an autonomous checkout world?

What role will kiosks play in an autonomous checkout world?

Fully automated stores are making inroads, largely in tandem with the increase in mobile payment. But customers still want to have the freedom to pay with whatever mechanism they prefer, be it cash, payment card or mobile. Hence, self-checkout kiosks have a major role to play in the emerging automated store.

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction systems and music and audio messaging.

Payments innovation requires smarter testing

Payments innovation requires smarter testing

New technology and innovation is changing the way consumers want to pay, but the increasingly rapid pace of change also creates challenges and vulnerabilities for self-service equipment providers.

Self-order technology options expand, challenging foodservice operators still using legacy POS

Self-order technology options expand, challenging foodservice operators still using legacy POS

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.

Restaurants give high marks to self-pour beer systems

Restaurants give high marks to self-pour beer systems

Restaurants that have deployed self-pour technologies have found the systems reliable and easy to use. The technology, which charges by the ounce, allows restaurants to capitalize on the popularity of craft beer.

Join the craft beer revolution with self-pour technology

Join the craft beer revolution with self-pour technology

Self-pour technology has emerged as a leading tool for restaurants, bars and tap rooms to allow beer lovers to explore a wide selection of offerings.

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and other technologies such as advanced data analytics, artificial intelligence, robotics, biometric identity verification and digital signage.

Move over Amazon Go, China’s BingoBox is on the move

Move over Amazon Go, China’s BingoBox is on the move

BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.

Amazon happy with customer response to cashierless store, but guarded about future plans

Amazon happy with customer response to cashierless store, but guarded about future plans

While encouraged by customer response, Amazon isn't ready to announce much about plans for its innovative cashierless store concept. The company is making sure the technology, which utilizes machine learning and computer vision to eliminate the need for cashiers, continues to function seamlessly.

Entrepreneur develops kiosk solution for e-commerce retailers

Entrepreneur develops kiosk solution for e-commerce retailers

Dawn Dickson has taken it upon herself to develop both hardware and software to enable kiosks to dispense consumer products and provide useful data about the customers and the customer traffic.

AI powers automated retail machine's interactivity

AI powers automated retail machine's interactivity

Using artificial intelligence, the Vicki from ViaTouch Media lets shoppers take products from a shelf and examine them before making a purchase. The customer can also ask questions and get answers about products in the machine.

Amazon Go disrupts, re-invents, elevates the customer experience

Amazon Go disrupts, re-invents, elevates the customer experience

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits, not surprisingly, have a lot to say about the public launch.

Robomart 'grocery on wheels’ debuts at CES

Robomart 'grocery on wheels’ debuts at CES

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the long-sought answer for online produce delivery.

A millennial love letter to the self-checkout line

A millennial love letter to the self-checkout line

In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.

The electronic kiosk/tablet checklist: It’s all about the CRM

The electronic kiosk/tablet checklist: It’s all about the CRM

A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine tasks more efficiently.

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Self-checkout - one of the most ubiquitous self-service applications on the market - has won over customers and has saved retailers tons of money in the process.

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