Paducah Power System's PayGo Success

Paducah Power System counts on PaySite billpay kiosks to offer an additional payment channel to its customers.

Type: Case Study

Sponsor: U.S. Payments




Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve their customers.

Type: Special Report

Sponsor: KioskMarketplace.com




$15 Minimum Wage increase will impact American service industries

The last several years have seen increased buzz around the increasing shift away from human labor that puts a greater focus on machines -- a process called “automation”.

Type: White Paper

Sponsor: RedyRef Interactive Kiosks


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FEATURES


How Amazon Go is reinventing retail and its possible impact on self checkout kiosks

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store. The items are in turn billed to an authorized Amazon.com account accompanied by a detailed email receipt.

What’s in store for 2017? Part 3: Innovation calls for more customer education

As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the consumers that interact with them. The need for customer education is especially important in 2017 on account of the perception among some that kiosks are killing jobs.

Top 5 stories for November: Reader interests cover diverse retail segments

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments, including supermarkets, ATMs and health care establishments.

Kiosks bring home the bacon: Top 5 stories July 2016

This July, McDonald's turned up the heat with virtual kiosks and robot powered kiosks turned it back down with frozen yogurt. These were just a few of the stories that debuted on Kiosk Marketplace on July 2016.

Kiosk news top 5: May edition

This month, our top stories examined cannabis kiosks, QSR kiosks and kiosk problem-solving. And one asked whether restaurant kiosks are designed to replace workers.

Micro markets vs traditional vending machines

In many offices, micro markets are starting to pop up. They are essentially 'convenience stores at the office', that provide freshly prepared lunches, healthy snacks and drinks that employees can purchase. They are beginning to challenge traditional vending machines.

How NFC tech can improve your kiosk

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability to provide greater levels of convenience and interactivity never before seen.

The KMC Top 6: July's top kiosk stories

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

How self-service retail kiosks change consumer behavior

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by self-service retail kiosks. Based on a recent survey, 85 percent of Americans polled stated that they have used a self-service checkout kiosk.

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Customer service strategy: Deliver value with time

Your customers want you to know this: "Value my time and you value me." It's part of delivering amazing service.

Five pitfalls to avoid when dispensing cash

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash transaction.

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Self-service technology doctors up health care, pt. I

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the doctor's diagnosis.

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Self-checkout - one of the most ubiquitous self-service applications on the market - has won over customers and has saved retailers tons of money in the process.

NEWS