No need to fear, the smart card is here

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The use of smart cards is popping in retail merchant markets all over the world. Although the United States has been slower to catch on to smart cards, U.S.

Universal Express expands gift card offering

February 21, 2005

NEW YORK - Universal Express Inc.'s (OTCBB: USXP) Universal Cash Express division has added more than 100 gift cards to its touchscreen terminals, thanks to…

How kiosks add '`wow' to retail

February 20, 2005

When you hear the words "zoom zoom zoom," do you think of Mazda cars? Mazda hopes you do, since it spends a lot of money every year to reinforce the brand.

IDC white paper says self-checkout improving customer service across the store

February 17, 2005

ATLANTA - Consumer usage of self-checkout is meeting or exceeding retailer expectations, resulting in improvements to customer service at the checkout and…

REI pegs growth on effective multi-channel strategy

February 17, 2005

Internet Retailer: As it nears $1 billion in overall sales, outdoor sports gear and apparel retailer Recreational Equipment Inc. continues to see the Web as…

No bank? No problem for Vero customers

February 17, 2005

Portland Tribune:Vero is testing a check cashing system that utilizes ATM-type kiosks and an enrollment process to help banks and retailers reduce fraud. It's…

NID announces new digital photo lab kiosk

February 16, 2005

TAMARAC, Fla. - National Imaging Distributors Inc. introduced the Digital Photo Express, a self-service, fully-automated, digital photo lab for private…

Lipman launches unattended payment initiative

February 16, 2005

ROSH HAAYIN, Israel - Lipman Electronic Engineering, Ltd. (Nasdaq, TASE: LPMA) announced that its subsidiary, Dione Ltd., has launched its Unattended Payment…

Diebold Credit Corporation renamed

February 15, 2005

NORTH CANTON, Ohio - To better reflect the market it serves, Diebold Credit Corporation, a wholly owned subsidiary of Diebold, Incorporated (NYSE: DBD), has…

Small kiosks bring large returns

February 14, 2005

Self-service kiosks play a prominent role in helping retailers meet their customers' increasing demands for more options and better service.

Promoting success

by Sherry Yang

February 14, 2005

There are many ways kiosks or self-service devices achieve ROI for retailers. The most common are loyalty programs promoting customer retention, and…

Customers are essential to kiosk design process

February 14, 2005

Many retailers may think a kiosk project requires a huge upfront investment. That's not always the case, said Alan Manns, national sales manager for kiosk…

Building customer relationships

February 14, 2005

Retail feedback truisms:

BI-LO selects ECR's QUICKcheck self-checkout

February 14, 2005

WASHINGTON - ECR Software Corporation today announced that BI-LO Holdings has agreed to license QUICKcheck, ECRS's Java-based open self-checkout software…

Exhibitors ready for first spring Kiosk Show

For its second effort, the Kiosk Show team chose to head down on the map and up on the calendar. As time comes for the Feb. 22-23 Orlando event, exhibitors…

Retail Systems Conference to feature Best Buy keynote, self-service kiosks

February 9, 2005

NEWTON, Mass. - Retail Systems Alert Group, organizers of the annual Retail Systems Conference & Exposition, announced that Bob Willett, executive vice…

Wincor Nixdorf teams with Sun Microsystems to introduce StoreForward

February 8, 2005

AUSTIN, Texas - Wincor Nixdorf Inc. introduced StoreForward, a comprehensive product suite for the retail industry, in conjunction with Sun Microsystems…

WireSpring kiosks boost car sales

February 7, 2005

FORT LAUDERDALE, Fla. - WireSpring Technologies, a developer of software and technology for interactive kiosks and digital signage systems, announced that…

ATM-style drug kiosks spark debate

February 6, 2005

Marin Independent Journal: Despite a challenge by a Marin pharmacists group, two major drug and supermarket chains are testing ATM-like drug-refill dispensers…

The future of retail is revealed at Wincor World '05

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The accommodations enjoyed by many attendees of the annual Wincor World trade event, at a 16th century hunting lodge in the German countryside, made the…