No time for talk in a self-service world?

April 24, 2005

It's becoming easier to run the most mundane errands without human intervention, thanks to kiosks. Will customer service and communication improve as a result?

How to keep 'em coming back for more

April 24, 2005

Kiosk-based programs can play a big part in the battle for customer loyalty. And c-stores can benefit from those programs - if they are properly planned and…

The three R's of outdoor kiosks

by

April 24, 2005

What's the weather like where you are? Is it hot and sunny or cold and rainy? Now consider the cell phone top up, bill pay or photo kiosk in your c-store.

But first ... are you experienced?

by James Bickers — Editor, Networld Alliance

Carefully crafting the end-user's experience can mean the difference between failure and success for a kiosk deployment.

WebRaiser unveils self-service hair salon kiosk

April 17, 2005

SACRAMENTO, Calif. - VendiStyle, a new digital hair-styling system from WebRaiser Technologies and The HairStyler.com, was unveiled at the recent…

UTA purchases interest in Touch-n-Buy

April 17, 2005

MIAMI, Fla. - Touch-n-Buy, an interactive tabletop kiosk for selling a variety of prepaid products and services, has announced in a news release that Union…

WiseVillage selects MetalFX for enclosure manufacture

April 17, 2005

EDMONTON, Alberta - WiseVillage Inc., Canadian manufacturer of WiseNav spatial navigation software and WiseStation virtual business center kiosks, has chosen…

Reach out and touch ... nothing?

by James Bickers — Editor, Networld Alliance

New advances in interface design - many of which seem to have arrived straight out of a sci-fi movie - might prove themselves more valuable than the venerable…

Kiosk offers vitamin info to shoppers

April 6, 2005

NorthJersey.com: Tom Tolworthy says the muscle his company needs to build will ultimately come from the information it provides to customers. As chief…

8 steps to self-service success

by

April 3, 2005

So, you think your business is ready for a self-service installation. You think your customers - and your employees - are at a point where a kiosk can help…

Are kiosks becoming more human?

by

March 31, 2005

Photo printing industry hopes for a rebound

March 31, 2005

The Seattle Post-Intelligencer: The overall number of images converted into prints has been slipping since the dawn of the 21st century, a drop-off that…

NOCO, Info Touch introduce c-store kiosks

March 30, 2005

BURNABY, British Columbia - NOCO Energy and Info Touch Technologies Corp. have announced a strategic alliance to roll out self-serve automated touchscreen…

Photo kiosks hurt film processing sales

March 30, 2005

The Daytona Beach News-Journal: In 2004, prints made from digital cameras at self-service kiosks increased 376 percent from the previous year, according to a…

The incredible shrinking kiosk

by James Bickers — Editor, Networld Alliance

  Will Rogers famously urged people to buy land, because "they ain't making it anymore." The same can be said of retail floor space - and with every square…

Signs of the times

by James Bickers — Editor, Networld Alliance

March 29, 2005

Digital displays have the potential to revolutionize the customer experience.

The Integration Sensation

March 29, 2005

As retailers and others use ever more marketing devices, the challenge is getting them to say the same thing, the same way.

Shell selects Radiant Systems for Asia Pacific region

March 28, 2005

SINGAPORE - Shell Eastern Petroleum Ltd., a member of the Royal Dutch/Shell Group of Companies, has entered into a five-year master arrangement with Radiant…

Photo kiosks make impact on camera shops

March 28, 2005

Contra Costa Times: Tammy Jackson of the Bronx likes to print her digital photos at the Costco Wholesale store in Brooklyn, where on a recent Saturday, the…

iTeam kiosks deliver small business advice

March 27, 2005

Boston Herald: William Kazman, an engineering graduate from the Massachusetts Institute of Technology, knew he was on to a good business idea when even he had…