OfficeMax opens 'store of the future' in Chicago

August 28, 2013

OfficeMax Inc. has announced the opening of its first Chicago-area OfficeMax Business Solutions Center — the retailer's new store format designed to provide…

AT&T talks customer experience at RCEES

Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit…

Comcast tunes into kiosks inside its largest customer service center

August 27, 2013

Comcast recently held the grand opening for its interactive Xfinity Service Center in Houston, with self-service kiosks serving as integral features of the…

NCR retail tech to deploy in four Chinese shopping malls

August 26, 2013

NCR Corporation today announced that it is providing retail technology solutions to four major shopping malls in China: Beijing Baishang Life Mall, Chengdu…

Kiosk rewards recycling with coupons

August 23, 2013

SuperMax supermarkets in Puerto Rico have launched an in-store, kiosk-based coupon program that rewards shoppers with deals when they recycle newpapers…

The many functions of multitouch

by Frank Olea

One of the newest kiosk technologies is the multitouch system that allows multiple touch points to be functional on the screen at the same time, meaning that…

Intel, AOPEN intro tablet kiosk in Australia

August 22, 2013

Intel and AOPEN introduced the eTILE tablet kiosk, equipped with facial recognition technology, during a press conference in Sydney, a story on ComputerWorld…

Kiosk encourages pet owners to step up weight control

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The Pet Step kiosk offers in-store weight analysis and tracking for a variety of household pets.

Kiosk in Sweden prints on-demand magazines (Video)

August 20, 2013

An on-demand printing kiosk in Stockholm could hold the key to the future of the publishing industry, according to an article on bigthink.com.

Tensator adds interactivity to Virtual Assistant

August 20, 2013

Queue management and customer journey solutions provider Tensator today announced it has added interactivity to its Tensator Virtual Assistant Ultra, its…

Tracking the 'next big thing' in retail technology

by David Anzia — SVP-Sales, Frank Mayer Kiosks and Displays

I recently gave an interview where I was asked about the challenges of managing retail self-service projects given the rapid progression of in-store…

RCEES: How AT&T brought an invisible product to life

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Customer experience managers from AT&T's Chicago flagship discussed brand evolution.

RCEES: Jim Knight talks about service that rocks

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The former Hard Rock trainer gives tips on how to treat your business like a band.

Boise Albertsons checking out of self-checkout

August 13, 2013

Three Boise, Idaho, Albertsons stores are getting rid of their self-checkout lanes, a spokesman for the regional Albertsons division has told the Idaho…

KeyMe kiosk gets companion app, stores keys in the cloud

August 10, 2013

New York startup KeyMe announced last week the launch of its new iOS app that gives users a way to scan and store a digital copy of their keys in the cloud.

Argus launches biometric Smart Kiosk

August 10, 2013

Argus Global, a provider of biometrically-enabled solutions, recently released a fully customizable, self-contained biometrics unit that the company said is…

ZoomSystems seeks global expansion with Vigix acquisition

August 9, 2013

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will…

Health assessment kiosks could be health care's missing link

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

A growing fleet of health care kiosks is gearing up to reach the underserved.

Benefit beauty vending kiosks take off in US airports

August 5, 2013

The San Francisco cosmetics company Benefit recently began rolling out its Glam Up & Away kiosks to 25 airports throughout the U.S. — providing…

Turkey's largest retail chain wows shoppers with self-checkout

August 5, 2013

Shoppers at Turkey's Migros Türk supermarket chain are embracing self-checkout technology from NCR, according to an article from International Supermarket News.