Metz Culinary Management teams with Mashgin on contactless checkout

November 29, 2023

Metz Culinary Management Inc., a Dallas, Pennsylvania-based culinary services provider, has teamed with Mashgin to deliver contactless checkout technology to…

Emerging Trends and Technologies Shaping the Future of Unattended Retail

Evolving consumer preferences combined with new ways to interact and pay are helping to drive the growth of an innovative retail solution.

Burger King’s self service play in airports: An inside look

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…

Burger King to expand kiosks due to increasing customer use

November 8, 2023

Burger King plans to expand its self-order kiosks, Josh Kobza, CEO of Restaurant Brands International, Burger King's owner, told investors Friday, according to…

‘Bar arcades’ ride surging demand for social gaming

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One of the more recent innovations for restaurants with bars has been the "bar arcade" concept that marries a traditional pub to an amusement arcade.

Toast lifts Q3 2023 sales, improves loss

November 8, 2023

Toast Inc., a manufacturer of restaurant POS technology, including self-order kiosks, lifted its sales and improved its loss for Q3 2023 against the prior year…

Aramark teams with Grubhub on self-order kiosks

October 27, 2023

Students at Towson University can order meals at self-order kiosks in the student union and have it delivered by Grubhub, one of four Mid-Atlantic universities…

Hong Kong universities deploy vending machines offering reusable food containers

October 24, 2023

Hong Kong universities are offering students free, reusable food containers in order to reduce plastic waste. The containers are available in vending machines…

Decoding Labels: The Importance Of Permanent Linerless Labeling In Modern Business

As more businesses adopt labeling technology, find out why linerless labels, especially permanent linerless labels, are becoming so popular.

Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

Tech savvy associates: How to find, hone them

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s grocershop show at Mandalay Bay in Las…

Birdcall expands in Phoenix, offers self-serve kiosks

September 26, 2023

Birdcall, a chicken QSR with 13 locations in Colorado, Arizona and Texas that offers self-order kiosks, recently opened a second Arizona location in Phoenix at…

Grocery expo demos tech’s role in ‘unified’ shopping experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…

NAMA opposes IRS employee retention tax credit suspension

September 22, 2023

The National Automatic Merchandising Association recently led a coalition of employer organizations in advising the Internal Revenue Service and the Department…

5 POS tech issues you need to avoid

by Larry Fiel — VP of Marketing, PDQ Signature Systems

We all make mistakes...it's a part of being human. And like many of our mistakes, they can be undone or easily corrected without hardship. But when it comes to…

Hackers breach MGM Resorts, shuttering slots, sportsbook kiosks, automated check-in, parking

September 15, 2023

Guests and employees at MGM Resorts have been inconvenienced by a ransomware attack that shuttered gaming machines, automated check-in, parking systems and…

GoTab intros pocket-size ordering, payment device

September 13, 2023

GoTab, a hospitality commerce platform, has introduced its Pocket Point-of-Sale, an all-in-one, pocket-sized ordering and payment device designed for servers…

Sept 22: Early bird registration ends for Self-Service Innovation Summit, awards nominations

September 13, 2023

Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards.

AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…