Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

Tech savvy associates: How to find, hone them

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s grocershop show at Mandalay Bay in Las…

Birdcall expands in Phoenix, offers self-serve kiosks

September 26, 2023

Birdcall, a chicken QSR with 13 locations in Colorado, Arizona and Texas that offers self-order kiosks, recently opened a second Arizona location in Phoenix at…

Grocery expo demos tech’s role in ‘unified’ shopping experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…

NAMA opposes IRS employee retention tax credit suspension

September 22, 2023

The National Automatic Merchandising Association recently led a coalition of employer organizations in advising the Internal Revenue Service and the Department…

5 POS tech issues you need to avoid

by Larry Fiel — VP of Marketing, PDQ Signature Systems

We all make mistakes...it's a part of being human. And like many of our mistakes, they can be undone or easily corrected without hardship. But when it comes to…

Hackers breach MGM Resorts, shuttering slots, sportsbook kiosks, automated check-in, parking

September 15, 2023

Guests and employees at MGM Resorts have been inconvenienced by a ransomware attack that shuttered gaming machines, automated check-in, parking systems and…

GoTab intros pocket-size ordering, payment device

September 13, 2023

GoTab, a hospitality commerce platform, has introduced its Pocket Point-of-Sale, an all-in-one, pocket-sized ordering and payment device designed for servers…

Sept 22: Early bird registration ends for Self-Service Innovation Summit, awards nominations

September 13, 2023

Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards.

AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

McDonald’s to replace self-serve beverages

September 8, 2023

McDonald's will be transitioning away from self-serve beverage stations in dining rooms across the U.S. by 2032, according to an email from a company…

Telpo to deploy self-order kiosks at China Burger Kings

August 31, 2023

Telpo, a China-based self-service kiosk manufacturer, has teamed with AiPay to deploy self-ordering kiosks at Burger King restaurants in China, according to a…

Unlocking commercial kitchen efficiency with thermal printing technology

In the modern, professional kitchen, precise control over heat and temperature has transformed how technology integrates into culinary operations. Such…

Presented by Star Micronics America

Gaming and entertainment: A new era for F&B

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Far sighted food and beverage establishments are cashing in on improved game machine technology, the popularity of social entertainment and the emergence of…

Dave's Hot Chicken cofounder, president keynoting Interactive Customer Experience Summit

August 30, 2023

Attendees of the Interactive Customer Experience Summit will hear how Dave's Hot Chicken, which was born in 2018 but topped the 2023 Fast Casual Top 100 Movers…

Snack POS teams with Pax on EMV enabled payment solutions

August 29, 2023

Snack POS, a restaurant point-of-sale system provider, has teamed with Pax, a provider electronic payment terminal solutions, to bring EMV-enabled terminals to…

The future is phygital: Insights to meet in-restaurant and digital expectations

Tillster 2023 Phygital Index cites touchpoints to meet customer expectations, drive engagement.

Self-service Kiosk for Bakery and Cafe

Self-service kiosks are gaining a footing in the food service industry and are proven to make businesses more profitable and efficient. They save time and…

Presented by Axiomtek

4K Digital Menu Board Solution

Digital menu boards have become a trend in the retail and hospitality industries. Compared with traditional display boards, digital ones can constantly change…

Presented by Axiomtek