Restaurants News & Media
Addressing the evolving payments landscape
The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…
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Arkansas fast casual opens self-pour tap room
August 1, 2023
Smokin' Oak Wood-Fired Pizza, a fast-casual franchise offering oak wood-fired pizza creations, is celebrating the grand opening of Arkansas' first self-pour…
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Call to Interact – How PepsiCo communicated a touchless experience
PepsiCo developed and piloted a unique touchless ordering kiosk powered by hand tracking technology allowing customers to order without touching the screen.
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Challenges Facing Today's Self-Service Industry
One of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can…
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National Merchants Association debuts robot server
July 19, 2023
National Merchants Association, a provider of payments services and self-serve kiosks, has introduced its Matradee L, a robot server and food runner under its…
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Tesco taps Givex for self-serve kiosks at U.K. cafes
July 18, 2023
Tesco Café, a subsidiary of Tesco PLC, has teamed with Givex to introduce self-service kiosks, kitchen automation, inventory control and menu management to…
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Olo teams with Bite on card-present payments for self-serve kiosks
July 17, 2023
Olo Inc., a SaaS platform for restaurants that enables hospitality services at every guest touchpoint, has teamed with Bite, a provider of self-service kiosks…
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Call for nominations for Automation & Self-Service Awards
Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…
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Kiosks help Cafe Rio boost store count
June 30, 2023
Self order kiosks are playing an important role in Cafe Rio Mexican Grill's U.S. expansion, according to a press release.
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Epson intros thermal receipt printer
June 29, 2023
Epson America Inc. has introduced its m-Series OmniLink TM-m50II-H thermal receipt printer, according to a press release.
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Kiosks, AI keeping wait times down at Scooter's drive-thrus
Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…
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Steak 'n Shake to add PopPay facial recognition self-order kiosks
June 23, 2023
Steak 'n Shake will offer PopPay, a facial recognition payment acceptance service, on its self-ordering kiosks in select locations in the Orlando market, with…
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University of Maine taps Infor POS for foodservice
June 22, 2023
The University of Maine in Orono has decided to implement Infor Point of Sale for its dining operation, according to a press release.
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Snack POS integrates with third-party delivery services
June 7, 2023
Snack POS, a provider of POS solutions for restaurants, has integrated its POS with third-party delivery applications, such as UberEats, Grubhub, DoorDash…
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German restaurant combines self-serve kiosks with pager system
June 7, 2023
Bona'me, a Cologne-based Kurdish-Turkish restaurant with branches in eight German cities, has combined a self- service kiosk with a pager system to streamline…
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Voice order at the self-service kiosk? Coming right up
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…
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Powering the QSR customer experience: AI and machine learning
Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…
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NAPA Technology taps Clear for age verification on alcoholic drinks
June 1, 2023
NAPA Technology, which provides WineStation and TapStation dispensing systems, has partnered with Clear, the secure identity company, to provide a…
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Brooklyn Dumpling Shop intros iPourit self-serve beverages
June 1, 2023
Brooklyn Dumpling Shop, a New York City-based restaurant modeled on the historic Automat self-service concept, has teamed with iPourit, maker of a self-pour…
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Fast casual PLNT Burger readies self-serve voice order solution
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order…
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