Taco Bell, Bell Canada Smart City Kiosks grab Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…

Omnichannel: A big reason for the cloud shift in restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…

San Francisco Board of Supervisors passes ban on cashless retail

by David Jones — Editor, Networld Media Group

San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.

Self-order technology helps fuel QSRs' growth

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.

Digital transformation: What does it really mean?

by Bradley Cooper — Editor, Connect Media

Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.

How restaurants can make digital pay off

by Bradley Cooper — Editor, Connect Media

If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…

Why the time is now for restaurants to embrace AI, VR

by Bradley Cooper — Editor, Connect Media

Panelists at the Restaurant Franchising & Innovation Summit argued that for restaurants, whether big or small, the time to adopt innovative tech like AR, VR…

Looking to win in 'everywhere commerce'? Watch out for the 'cones'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

To succeed in "everywhere commerce," brands need to first provide industry-standard technology, with easy and effective local marketing to provide a consistent…

Forward-thinking restaurant operators hash out self-service technology issues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of technology pioneers at the Restaurant Franchising & Innovation Summit in Louisville discussed issues such as kiosk integration with mobile orders…

Restaurant leaders to reveal how they increased traffic, sales via self-service and other technology

C-level executives from more than 30 brands, including Papa John's, Chick-Fil-A, CKE, Dippin' Dots, Captain D's and Mongolian Concepts, will share stories and…

2019 Kiosk Market Census Report reports record growth in 2018

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The industry's growth in 2018 was driven largely by factors cited in last year's report — rising mobile commerce and Internet of Things technology — but the…

KFC plans kiosks for 5,000 restaurants by 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said the goal is to have 5,000 restaurants with kiosks by 2020.

Economic uncertainties don't quell positive 2019 outlook for interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry expects record growth for the coming year, notwithstanding uncertainties about the stock market and the impact of President Trump's trade…

New year outlook: 2019 expected to surpass 2018

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk industry observers are upbeat for 2019 as retailers are recognizing the need for in-store technology to assist their overburdened sales associates, a…

Leading kiosk topics in 2018: self-checkout, self-order and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The best read stories of 2018 covered a wide range of topics, with self-checkout and restaurant self-order technologies among the more popular themes.

Kiosk touchscreen sanitation study unlikely to bring regulatory action

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The discovery of bacteria-contaminated touchscreens on McDonald's self-order kiosks in the U.K. has alarmed some observers, but U.S. regulatory officials don't…

McDonald's bacteria-covered kiosks give rise to safety concerns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

Kiosk Marketplace seeks your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The first annual industry census received overwhelmingly positive response, as many readers recognized the need for an informative tool to help companies with…

Self-serve kiosks call for protection against hackers

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…

McDonald's invests billions for kiosk/digital makeover through 2020

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's…