Self-service kiosks: Business benefits, uses

Here's a guide that explains self-service technology and how it fits into a wide range of industries, from banking to hotels.

The future of kiosks in the hotel industry

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is…

Unlocking the benefits of self-service kiosks

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

Self-service kiosks are becoming vital parts of many businesses. But what is a self-service kiosk and how can it help business entities?

Answers to common self-service kiosk questions

by David Loyda — Marketing Manager, Frank Mayer & Associates, Inc.

Dave Loyda, director of strategic initiatives at Frank Mayer and Associates, Inc., provides answers to questions companies frequently raise when considering…

4 ways self-service solutions are enhancing the workplace

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From check-in kiosks to virtual building directories, interactive digital signage, and automated smart lockers, many organizations are finding ways to simplify…

Sports betting jumpstarts gaming and kiosks; (hey, cash isn't dead)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gaming continues to grow as a popular form of entertainment as more states permit sports betting. While not one of the larger kiosk verticals, gaming continues…

4 ways digital kiosks are simplifying travel and tourism

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From the first steps off the plane or out of the car, to the last steps out of the hotel, self-service kiosks are simplifying different aspects of the travel…

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

Customer facing features for POS kiosks

Customer facing kiosks require platforms that integrate with legacy management services and APIs which enable newer cloud-based infrastructure and maintain…

How 5G, combined with IoT, will make mobile carriers the enablers of retail engagement

Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile…

Real estate kiosks help buyers find their dream home

Homebuilders and realtors use real estate kiosks to get up-to-date information in buyers' hands, allowing them to sift through all the options to find…

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Video walls in hospitality: A gateway into the future

by Tim Griffin — CTO, Userful

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in…

Virtual concierge offers VIP customer service

by Frank Olea

Virtual concierge kiosks are on the rise, because with advancements in video conferencing quality and the proliferation of personal internet connected devices…

Hospitality kiosks make everyone happy

by Frank Olea

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality…

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat…

The benefits of a lobby display kiosk

by Frank Olea

More and more, businesses around the globe are using lobby display kiosks — and for good reason. They are modern, digital, highly functional and interactive.

How kiosks are empowering the hospitality industry

by Sam Pryor — Technical Sales, Protouch Solutions

With the evident increase in self-service technologies across industries, users are becoming accustomed to interacting with automated systems. Businesses in…