Customer Experience News

Stern Pinball to introduce Insider Connected mobile feature

December 28, 2021

Stern Pinball Inc. plans to introduce Insider Connected through a virtual presence at next week's CES Show, allowing players to track scores through their…

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Maine entrepreneur launches novelty vending machine business

December 23, 2021

Entrepreneur BJ Chamberlain of Thomaston, Maine has created a gift novelty vending machine using a machine he bought on Facebook and has placed the first of…

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Muskegon gets Narcan vending machine

December 22, 2021

Muskegon has become the most recent Michigan city to have Narcan dispensing vending machines to address opioid overdoses, according to an mlive.com report.

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Accushield sign-in, health screening kiosks reach all 50 states

December 21, 2021

Accushield has installed a sign-in and health screening kiosk and mobile app for senior living and skilled nursing facilities in all 50 states with the…

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Wish teams with Nasdaq on vending machine for last-minute holiday shopping

December 17, 2021

ContextLogic Inc., doing business as "Wish," a mobile e-commerce platform, has teamed with Nasdaq to install a co-branded vending machine shopping…

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Compass Group teams with AiFi on ‘frictionless’ shopping

December 17, 2021

Compass Group UK & Ireland will launch its first fully "frictionless" store in a workplace in early 2022, tapping AiFi's artificial intelligence based…

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Self-Service Innovation Summit to showcase holographic touch technology

December 15, 2021

Holo Industries LLC will showcase its holographic touch contactless, germ-free user interface during the Self-Service Innovation Summit at Hollywood, Florida's…

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Self-Service Innovation Awards to be announced Wednesday

December 13, 2021

The Self-Service Innovation Awards, in its second year, will honor products, organizations and individuals that play important roles in improving the…

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United Way to offer Texas schools grants for book vending machines

December 13, 2021

Longview, Texas schools will be able to offer book vending machines under a grant program from the Greater Longview United Way, according to a Longview…

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Researchers team with Air Force on breathalyzer kiosk to detect COVID

December 10, 2021

The Texas A&M University has teamed with the Secure America Institute, Worlds Enterprises Inc. and the U.S. Air Force on a breathalyzer kiosk using…

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Malaysia offers emergency defibrillator kiosk

December 10, 2021

People visiting Penang, located on the northwest corner of Malaysia, will have access to an emergency defibrillator for persons suffering a cardiac arrest…

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CyberLink teams with bitkey on AI powered office access platform

December 9, 2021

CyberLink Corp. has deployed its FaceMe facial recognition solution into a "workhub" office platform in partnership with bitkey, a smart lock provider, which…

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Don’t miss the panel: How to navigate pricing and supply chain issues in today’s self-service landscape

December 8, 2021

While COVID unleashed a new wave of interest in self-service technology, many companies deployed additional customer touchpoints, a movement that continues…

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ChargerGoGo kiosks power phones at Orlando music fest

December 1, 2021

ChargerGoGo, a network of on-demand phone charging systems, powered thousands of attendees for the first time at EDC Orlando, a music festival, in November…

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Don’t miss this panel – The 3rd customer set: An opportunity you didn’t even know you’re ignoring

December 1, 2021

Self-service equipment operators typically target two sets of customers — the end-user and the retailers or real estate owners that host the machines. But with…

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Illinois hospital installs temperature screening kiosk for visitors

November 30, 2021

HSHS St. Joseph's Hospital in Highland, Illinois has installed a temperature screening kiosk in its medical office building library, according to a Belleville…

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IrisGuard improves iris cameras for biometric kiosks, ATMs

November 29, 2021

IrisGaurd, a provider of iris recognition technology, has improved its mounted iris cameras for integrating biometrics with kiosks and ATMs, according to a…

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VR in gaming market set to surge by $15B

November 24, 2021

The VR in the gaming market is set to grow by $15.01 billion, progressing at a CAGR of almost 50% from 2020 to 2025, due to market fragmentation, according to…

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Irish retailers deploy AI reverse vending machines

November 22, 2021

Sensi, a Dublin, Ireland based manufacturer of a reverse vending machine to retrieve recyclable items in exchange for payment, has been introduced to locations…

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Dubai vending machine offers uplifting messages

November 18, 2021

A glassfront vending machine in the Dubai Design District dispenses compliments in Arabic and English as part of a mental health improvement effort, according…

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