Customer Experience News

ASM Global teams with PopID on facial verification at sports, entertainment venues

April 21, 2022

ASM Global, a provider live event experiences, will launch a facial verification network in partnership with technology innovator PopID, beginning at San…

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Aramark teams with Instacart on contactless POS at Boston ballpark

April 20, 2022

Instacart, a retail enablement company, has teamed with Aramark Sports + Entertainment to introduce its Caper Counter, an artificial intelligence-powered…

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Korea telecom teams with Deep Brain AI on customer service kiosks

April 20, 2022

KT, South Korea's largest telecom company, has teamed with Deep Brain AI, an artificial intelligence provider, to introduce customer service kiosks that can…

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Axes introduces cloud-based management system

April 19, 2022

Axes.ai has completed the acquisition of a cloud-based media management platform, which will be branded as Axes.tv, according to a company press release.

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Aon invests in Grubbrr

April 19, 2022

Aon PLC, a global professional services firm, has provided intellectual property based funding for Grubbrr, a provider of self-ordering technologies for quick…

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Indiana hospital expands naloxone vending machines

April 15, 2022

Eskenazi Health Center West in Indianapolis has become the 10th Eskenazi center to host a naloxone vending machine called NaloxBox in Indianapolis, providing a…

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Italy startup integrates vending machines with delivery services

April 15, 2022

A Turin, Italy based software company called VADO (Vending Automatic Delivery Operations) has introduced an e-commerce solution that allows vending machines to…

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North Carolina town upgrades utility boxes with wayfinding kiosks

April 14, 2022

Brevard, North Carolina is upgrading traffic light utility boxes with 6-foot high wayfinding kiosks that promote the community, sponsored by the Transylvania…

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Houston Astros install Amazon 'Just Walk Out' tech at Minute Maid Park

April 13, 2022

The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…

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Airport kiosk wants to know: Are you a terrorist?

April 12, 2022

A kiosk screen at an unnamed airport asks travelers if they are a terrorist, according a timesnownew.com report.

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SOS to install personal care kiosks at Boston’s Fenway Park

April 12, 2022

SOS, a creator and operator of interactive vending machines for public spaces, will install machines at Fenway Park, home of the Boston Red Sox, according to a…

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Robotic security kiosks make sure airport and amusement park visitors wear masks

April 11, 2022

Robotic security kiosks have begun checking whether visitors are wearing masks at Love Field in Dallas and at a couple of Six Flags facilities, according to a…

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PopID teams with Visa on facial verified payments in the Middle East

April 8, 2022

PopID, a consumer authentication service, and Visa have partnered to launch facial verification payment acceptance in the Middle East region, according to a…

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Ann Arbor library has free Narcan machine

April 5, 2022

A free naxolene vending machine has been installed at the Ann Arbor District Library downtown, according to a fox2detroit.com report. Naxolene, also known as…

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Aramark to introduce self-service tech for 9 MLB stadiums under branding initiative

April 4, 2022

Aramark Corp., the food and beverage partner of nine Major League Baseball stadiums, has unveiled a new brand identity for its Aramark Sports + Entertainment…

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Cloudpick secures additional funding

April 4, 2022

Cloudpick, a provider of autonomous retail solutions, has secured additional investment from investors which it will use to increase its staff complement…

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Daktronics, Control Point Technology roll out LED video walls for sports betting

April 1, 2022

Daktronics, a producer of LED video displays, has partnered with AV integrator Control Point Technology to outfit nine current and soon-to-be-installed…

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Zytronic improves touchscreens with Cryptera security solution

March 29, 2022

Zytronic Displays Ltd. has introduced a more secure version of its touchscreens that supports PIN entry applications available through its development partner…

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Nominations deadline for Elevate Awards extended to April 1

March 29, 2022

The Interactive Customer Experience Association has extended the deadline for submitting nominations for its annual Elevate Awards to April 1.

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Compulink/Promptly patient engagement solutions include kiosk

March 28, 2022

Compulink Healthcare Solutions, a provider in emergency healthcare solutions, has teamed with Promptly, a provider of a web-based patient experience suite, to…

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