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Customer Experience News

PicsWare's kiosk-based photo-management system enlivens Freedom Alliance Golf Classic

August 9, 2010

York, Penn.-based PicsWare reports it provided its portable photo tagging solution that sends pictures to download-on-demand touchscreen kiosks for the 201…

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NCR deploys self-serve kiosks in Canada's Bay and Home Outfitters

August 8, 2010

Hudson's Bay Company, Canada's largest diversified general merchandise retailer and provider of Canada's largest gift registry, and NCR Corp. officially…

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Spirit Air mulls shift to self-service kiosks for customer service

August 4, 2010

The Today in Travel blog reports that Spirit Airlines might use kiosks to shift more customer service tasks to its customers.

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Self-service kiosks debut at UK post office

August 2, 2010

The United Kingdom's Isle of Man post office is introducing self-service kiosks to reduce long lines, the BBC reports. Customers will be able to use the 'Pay…

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Kid-friendly kiosks power National Children's Museum

August 2, 2010

Kiosks at the National Children's Museum near Washington, D.C., will use Bridgeline Digital's iAPPS Product Platform, giving kids the ability to check out…

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Exponents makes East Coast debut of new L2 exhibit system kiosk

July 18, 2010

Custom modular exhibit designers Exponents last week made the East Coast debut of its new L2 exhibit kiosk system at the TS2 2010 Conference and Expo in…

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Patient survey kiosk improves healthcare interaction productivity

June 30, 2010

Opinionmeter, which provides healthcare satisfaction survey tools for gathering and measuring patient satisfaction at the point-of-care, announced that it is…

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Fasig-Tipton drives Thoroughbred sales with digital signage, kiosks

June 22, 2010

Fasig-Tipton Co. Inc. has become the first Thoroughbred auction company to deploy a mobile digital signage network.   According to the company, Fasig-Tipton…

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Grand Beach Hotel introduces self-service kiosk from NCR

June 22, 2010

DULUTH, Ga.—The Grand Beach Hotel, an all-suites luxury property, has introduced a check-in and check-out self-service solution from NCR Corporation.   The NCR…

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Micros hotel kiosk debuts new features at hotel show

June 21, 2010

Micros Systems Inc. has debuted its new hotel kiosk available with MICROS OPERA Enterprise Solution at the 2010 HITEC Convention in Anaheim, Calif., according…

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NCR provides The Valley Health System with improved self-service check-in

June 21, 2010

DULUTH, Ga.—The Valley Health System, a subsidiary of Universal Health Services Inc., has enabled patients to check-in for medical appointments at its…

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SmartGate kiosk at second New Zealand airport

June 14, 2010

Trans-Tasman travel has opened SmartGate today at its second New Zealand airport, according to a story on scoop.co.nz. SmartGate is a kiosk and gate system…

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Cleva Technologies introduces Xit Poll Rewards

June 9, 2010

BOCA RATON, Fla.– Cleva Technologies, a developer of real-time consumer experience monitoring, has introduced Xit Poll Rewards, which is built on the Xit Poll…

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ParTech expands EverServ POS family with kiosk offering

June 9, 2010

NEW HARTFORD, NY — ParTech Inc. has introduced the PAR EverServ Kiosk 6000 to provide customers self-service options that speed customer service, according to…

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Supermarket chain rolls out kiosks to create coupons based on shopper habits

April 27, 2010

According to Colloquy.com, Food Lion is deploying kiosks that will generate and print coupons for customers based on their shopping habits.   The kiosks were…

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Singapore casino opens with NRT self-service solutions

April 27, 2010

At today's opening of the Marina Bay Sands Casino in Singapore, customers were introduced to the QuickJack2 kiosk solution and to the QuickTouch product, both…

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Caesars Atlantic City provides wayfinding with Core Technology's iFinder digital signage kiosks

April 7, 2010

Core technology announced that Caesars Atlantic City casino has started using Core's iFinder wayfinding kiosks to enhance and personalize the resort and…

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Building in-store interactive content that works

by Troy Carroll — CEO, Intava

April 7, 2010

Has the thought of adding interactive media to your store been on your mind? If so, then you probably know the choices retailers face when starting out can be…

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Data Call Technologies sees 34 percent revenue jump

April 5, 2010

Through its recent financial filing for 2009 with the Securities and Exchange Commission, Data Call Technologies Inc., a provider of on-demand content for…

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