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Customer Experience News & Media

Court Modernization Series Pt.1: How COVID-19 Spurred the Modernization of Courts

To explain the changes occurring in courts across the country and outline ways to improve the delivery of legal services, Advanced Kiosks is producing a series…

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The Benefits of Large Screen Kiosks

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

The term “large screen kiosk” is fairly self-explanatory. What’s less-so is the purpose of these kiosks as well as the most common placements for them.

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Surging digital payments to drive self-checkout market in 2022 and beyond

by Pooja Sharma — Senior Content Writer, Global Market Insights Pvt. Ltd.

Increasing investments towards developing a robust infrastructure along with the flourishing travel and tourism trade will boost product adoption in the coming…

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Ireland town installs visitor wayfinding kiosk

August 15, 2022

A local government in Ireland has installed an outdoor touchscreen kiosk to direct visitors to local attractions, according to an Independent.ie report.

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McDonald’s names Coates Group, Acrelec digital menu board providers

August 11, 2022

McDonald's has named Coates Group as its global digital menu board content management system provider and one of two approved digital menu board providers…

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Florida hospitals to provide medication kiosks

August 11, 2022

AdventHealth, an Altamonte Springs, Fla.-based hospital system, has teamed with SpotRx to make it convenient for patients to fill prescriptions before…

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Georgia visitor center offers self-serve picture kiosk

August 10, 2022

Visitors to the Georgia Visitor Information Center in Ringgold can take a photo of themselves against a Henry County background and text or email it for social…

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Michigan homeless shelter installs machine for Narcan kits

August 10, 2022

The Battle Creek Homeless Shelter in Battle Creek, Michigan, has installed a vending machine that provides 24/7 access to the anti-overdose medication Narcan…

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UBS Arena pioneers Amazon’s ‘On The Fly’ automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…

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Malaysia startup introduces mini clinics with telehealth kiosks

August 9, 2022

Qmed Asia, a Malaysia startup, has launched the Qmed Go mini clinics that include a kiosk that can conduct video consultations and remote patient management in…

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Crypto ATMs return to Japan

August 5, 2022

Cryptocurrency ATMs are returning to Japan, after a four-year hiatus. Gaia Co. Ltd. is deploying ATMs that will offer bitcoin, ether, Bitcoin Cash and…

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Consumers still concerned about touchscreen germs

August 5, 2022

Consumers are still concerned about using public touchscreens due to fears of germ transmission, according to a recent survey. Some are even changing their…

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Georgia introduces COVID-19 PCR testing kit kiosks

August 4, 2022

The Georgia Department of Public Health is offering COVID-19 PCR testing at self-serve kiosks placed in communities across Georgia. In most locations, these…

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Talking With Danny Turner: Focus on customer journey to optimize digital experiences

by Kevin Damask — Editor, Digital Signage Today

As digital signage continues to advance in retail, brands are putting more focus on improving customer experience. Danny Turner, SVP of creative programming…

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Arkansas firefighters save trapped kitten from ATM

July 29, 2022

Firefighters in Fort Smith, Arkansas saved a kitten from a Regions Bank ATM on July 28. The Fort Smith Animal Haven gave the cat the name Cash in honor of its…

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Tesla introduces EV charger pod lounge with vending machines

July 28, 2022

Tesla has installed a pod lounge at a Supercharger station in Germany equipped with vending machines for coffee and food under a partnership with bk World, a…

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FMA Magazine - Summer 2022 - Issue 11 Book

In this issue: A complete guide to point of purchase displays, 5 things your kiosk should do, the future of car kiosks, partner spotlight: Instorescreen

Presented by Frank Mayer and Associates, Inc.

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New York counties install Narcan vending machine

July 28, 2022

People in Delaware and Ostego counties in New York can get free Narcan from a vending machine at the Friends of Recovery of Delaware and Otsego Counties Inc.

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Kodak Alaris introduces mail-in ballot processing solution

July 27, 2022

Kodak Alaris has introduced a scanning solution to automate the processing of mail-in ballot envelopes for U.S. elections, according to a press release. The…

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Testing new technology? Run, don’t walk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Service businesses are relying on machine learning, unattended order stations and social media outreach, with additional solutions on the way.

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