Customer Experience News & Media
PopCom kiosk to introduce NFT digital art in NYC
June 7, 2022
PopCom, an automated retail technology company specializing in vending and kiosk solutions, will leverage its PopCom kiosk to introduce non-fungible tokens…
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Attendees, sponsors process learning, engagement at ICX Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…
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Cadi kiosks coming to South Florida
June 3, 2022
Golfers in South Florida will be able to sign up for membership accounts and try out clubs on Cadi's e-commerce platform this summer, according to a Boca Raton…
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ICXA honors 2022 Elevate Award winners at annual Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.
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ICX keynote: Lean on quality employees to innovate, grow
by Kevin Damask — Editor, Digital Signage Today
"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…
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Naxolone machine dispenses 1,200+ doses in 5 months
June 2, 2022
A glassfront vending machine at Clark Memorial Health in Jeffersonville, Indiana that dispenses naloxone for free has provided more than 1,200 doses of the…
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Feminine care vending startup taps DOOH to promote its wares
by Kevin Damask — Editor, Digital Signage Today
SOS, a vending machine company offering feminine products, noticed that Vistar Media was driving consumer experience focused media in the digital-out-of-home…
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New Partnerships Ease Customer Service Burden in Post-Pandemic World
Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…
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PourMyBeverage debuts self-pour cocktail system, highlights milestones
May 26, 2022
PourMyBeverage is debuting PourMyCocktail, a next-generation dispense system to its self-pour brand portfolio that includes PourMyBeer and PourMySoda, that…
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Consumers hungry for self-service options
May 26, 2022
A good majority of consumers, 81%, want more self-service options, yet only 15% are highly satisfied with today's tools, though brands believe 53% are very…
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Why healthcare kiosks remain essential in the changing medical landscape
by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.
The pandemic was a catalyst for innovative healthcare solutions to keep operations efficient while ensuring safety is a top priority. Today, we’re seeing…
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Mimo Monitors' AV-over-IP display uses 1 Ethernet connection
May 25, 2022
Mimo Monitors, a producer of small touchscreen displays and tablets, has released the Mimo Myst Link, an AV-over-IP display with HDMI capture that features…
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SOS brings vending products, DOOH to Jacksonville Jaguars stadium
May 25, 2022
SOS, creator and operator of interactive vending machines for public spaces that deliver feminine hygiene products and digital content, has brought its…
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Washroom services firm teams with dispenser provider to improve access to feminine hygiene products
May 25, 2022
Citron Hygiene, a washroom hygiene services company, and Aunt Flow, a provider of free-vend period product dispensers, are expanding their partnership and…
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Malaysian startup introduces visitor self-serve kiosk
May 24, 2022
MyTaman, a Malaysia based provider of a community security app, has introduced a visitor self-service kiosk to help users navigate registration by minimizing…
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San Francisco transit kiosks dispense short stories, launch story contest
May 24, 2022
Rapid transit riders with a literary bent in San Francisco can compete for a $200 honorarium and the chance to have their stories dispensed in the system's…
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Vistar Media to use software to upgrade GSTV gas station displays
May 24, 2022
Vistar Media, a provider of software for programmatic digital out-of-home, and GSTV, a national video network serving fuel retailers, have formed a strategic…
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ZenFi Networks secures $175M to support LinkNYC expansion
May 23, 2022
ZenFi Networks, a provider of digital infrastructure solutions in the New York and New Jersey metro region, has secured $175 million in senior secured credit…
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What is the 'metaverse?'
Existing definitions of the metaverse all have their limitations. Imagine tweens interacting with one another in a space without the need for handheld devices…
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Amazon Go store arrives in Washington
May 23, 2022
Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.
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