Tip request at airport market kiosk goes viral, draws outrage

June 15, 2023

A request to tip at a self-serve kiosk at the Newark Liberty International Airport has generated extensive backlash from people on Reddit, according to a Daily…

Bitcoin ATM operator sues sheriff for seizing cash from machine

June 14, 2023

Lux Vending, which operates BitCoin Depot cryptocurrency ATMs, has sued the McLennan County, Texas sheriff's office for seizing cash from one of its kiosks to…

2023 ICX Summit: Crafting an inclusive experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Inclusivity, within the retail and banking customer environment, is the focus of a panel talk at the upcoming Interactive Customer Experience Summit in Sept.

5G smart factories pave way for Fifth Industrial Revolution: Compassion

by Daniel Brown — Editor, Networld Media Group

Jan Diekmann, technical account manager at Ericsson, presented a keynote on the power of 5G in manufacturing environments not only to streamline lean processes…

Wayfinding kiosks coming to Santa Monica

June 13, 2023

Residents of Santa Monica, California recently had a chance to view a prototype wayfinding kiosk at an open house event. The plan calls for 55 to be installed…

Talking With: ICXA Executive Director Alicia Lavay

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

ICXA Executive Director Alicia Lavay reflects on her first year leading the organization and offers advice to retailers and brands when it comes to crafting…

Columbus library celebrates 150th birthday with novel vending machine

June 12, 2023

The Columbus Metropolitan Library will celebrate its 150th birthday by hosting a massive outdoor vending machine that dispenses small containers of local…

Neonode taps NXO as value added reseller

June 12, 2023

Neonode Inc., a provider of contactless touch, touch, gesture control and in-cabin monitoring technology, has signed NXO, a touch and display solution…

AWS Marketplace lists Vispero/TPGi accessibility products for US intelligence community

June 8, 2023

The AWS Marketplace for the U.S. Intelligence Community has listed Vispero and TPGi accessibility software and services to support the needs of the U.S.

Robotic coffee kiosk serves online orders in Wisconsin

June 7, 2023

Coffee lovers in Pewaukee, Wisconsin can order a beverage on an app and pick it up at a drive-up kiosk by scanning a QR code, according to a Let's Go Wisconsin…

San Diego to offer 50 digital Wi-Fi kiosks downtown

June 7, 2023

Residents and visitors in San Diego will be able to access Wi-Fi connectivity and information about local events and activities at 50 digital kiosks downtown…

Voice order at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…

HappyOrNot launches managed services for customer feedback

June 6, 2023

HappyOrNot, a provider of customer feedback solutions, has introduced its managed service package to provide businesses and organizations with real-time…

Kenya: Countertop, IoT device dispenses washing powder

June 6, 2023

Shopkeepers in Kibera, a Kenya settlement near Nairobi, are using a countertop, Internet-connected machine to dispense washing powder into reusable containers…

Bucharest amusement park switches to cashless tech

June 5, 2023

Intercard, a provider of cashless technology for the amusement entertainment trade, has installed a cashless technology system at Miramagica, a family…

San Diego newspaper slams digital advertising kiosks

June 5, 2023

A San Diego newspaper has slammed the city for its plans to install digital kiosks downtown that carry advertising. The editorial in the Times of San Diego…

Powering the QSR customer experience: AI and machine learning

Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…

Australia services agency offers female hygiene product machine

June 2, 2023

Desert Blue Connect, a provider of services for women and families in Geraldton, Australia, has installed a "Dignity Vending Machine" at its newly established…

SB22 debuts sports betting kiosk

June 2, 2023

SB22, a Dallas-based provider of sports betting platforms, has launched its K22 kiosk and retail sports betting solution, according to a press release.

Japanese manufacturer deploys vending machines for natural disaster relief

June 2, 2023

Earth Corp., a Tokyo-based manufacturer of pharmaceuticals and other consumer products, has installed two vending machines in Ako, a western coastal city, to…