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Customer Experience News & Media

AI powered vending machine engages users in creating artwork

March 20, 2023

Visitors to the Rundle Place shopping mall in South Australia can engage in conversations with an AI-powered vending machine to create artwork, according to a…

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Robotic manicure machine serves customers at JFK Airport

March 20, 2023

Xwell Inc., a holding company for wellness products, has teamed with Clockwork to install a robotic manicure machine that paints nails at John F. Kennedy's…

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University home to Just Walk Out convenience store

March 17, 2023

The first convenience style store on a college campus, powered by Amazon's Just Walk Out technology, is open on the Marymount University campus.

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National Retail Solutions offers POS impression measurement service

March 16, 2023

National Retail Solutions, which operates a point-of-sale terminal-based platform plus credit card processing for independent retailers, announced that it is…

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2023 Kiosk Marketplace Census: Post-pandemic recovery delivers 2nd consecutive growth year in 2022

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Growth in 2022 was driven by a convergence of rising consumer acceptance of self service, a recovering supply chain, a growing labor shortage, improving…

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COVID impact clips Neonode 2022 sales, earnings

March 13, 2023

Neonode Inc., a provider of contactless touch, touch, gesture control and in-cabin monitoring technology, reported a sales and earnings decline for fiscal 202…

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The Big Dance: Using Digital Signage to Enhance the Fan Experience

Digital signage is the perfect way to ensure an immersive experience, no matter where fans are seated. Here are some ways digital signage can elevate this…

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San Diego considers interactive downtown kiosks

March 10, 2023

Interactive digital kiosks moved a step closer to installation in downtown San Diego when the proposal was approved unanimously by the city council's economic…

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Mashgin touchless self-checkout kiosk saves NFL fans 6.5 years of game time in 2022

March 9, 2023

Mashgin, a provider of a touchless self-checkout kiosk, has saved National Football League fans more than 3.5 million minutes of waiting in line, the…

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Des Moines citizens group calls for more cashiers at Hy-Vee

March 9, 2023

A group of citizens has formed to monitor checkout performance at the Hy-Vee supermarket on Fleur Drive in Des Moines, according to an axios.com report.

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Outdoor kiosks on the rise: What to consider when choosing one

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Snider of Frank Mayer and Associates Inc. expands on the reasons behind the growth of outdoor kiosks and how brands and retailers can leverage the…

Presented by Frank Mayer and Associates, Inc.

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Blood vending machine aims to reduce supply issues

March 7, 2023

Written by Ndivhuwo Mukwevho

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UAE vending entrepreneur hones in on women’s health needs

March 6, 2023

Alyazi Al Muhairi, an Emirati entrepreneur, has established a business operating vending machines that provide sanitary pads for women, according to a…

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Fort Wayne utility installs bill payment kiosks

March 6, 2023

Residents and businesses in Fort Wayne, Indiana will be able to pay utility bills at a self-serve kiosk at Fort Wayne's City Utilities' Citizens Square…

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NFT Gaming acquires AI provider Vopow to enhance gaming experience

March 6, 2023

The NFT Gaming Co. Inc., a Roseland, New Jersey-based developer of a digital gaming platform and community that offers users the ability to mint avatars…

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West Palm Beach to introduce self-pour taproom

March 2, 2023

Garden District Taproom, West Palm Beach, Florida's first self-pour taproom, will open in the downtown Quadrille Garden District this month, according to a…

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Talking With: Octavio Marquez, president, CEO and chairman, Diebold Nixdorf

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Octavio Marquez believes self service technology offers growth opportunities for both the retail and financial services industries in light of consumer…

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Austin stadium home to Just Walk Out market

March 1, 2023

The ATX Market at the Q2 Stadium in Austin, Texas is using the Amazon Just Walk Out shopping technology.

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Oysterable intros resource circulation solution using reverse vending machine

February 28, 2023

Oysterable, a Korea-based provider of artificial intelligence and IoT technology, has introduced its AIoT smart resource circulation solution, Lalaloop, a…

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Red Dot Digital Media teams with LightWerks on LA wayfinding kiosks

February 28, 2023

Red Dot Digital Media, a digital signage provider, has teamed with LightWerks, a provider of audio visual solutions, to provide interactive content on outdoor…

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