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Customer Experience News & Media

Hotel kiosks do the right things

Getting the most of a hotel check-in kiosk deployment.

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Ford to launch interactive digital signage

January 23, 2008

MINNEAPOLIS — Wireless Ronin Technologies, a Minneapolis-based digital-signage provider, has announced that Alteris Group, a Michigan-based marketing…

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Luxury vending kiosks growing in numbers

January 21, 2008

Business Week: Consumers are using their plastic instead of their spare change to snap up luxury items such as digital cameras, cologne and even software from…

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Portuguese book megastore deploys RFID system

January 17, 2008

RFID Journal: Portuguese book retailer Byblos has deployed an item-level RFID system in its new Lisbon store, Byblos Amoreiras, to track 250,000 books, games…

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Edgenet releases design software

January 15, 2008

Nashville Business Journal: Edgenet Inc., a Brentwood, Tenn.-based company that provides software for retailers in the home-goods industry, has released…

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NCR celebrates 10 years in self-checkout

January 14, 2008

Grocery Retail Online: For shoppers in thousands of stores worldwide, the ability to scan, bag and pay for items has become synonymous with NCR's FastLane …

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Modiv Media and Motorola put self-service in shoppers' hands

January 14, 2008

NEW YORK — Modiv Media, a retail interactive media delivery solutions company, and Motorola's enterprise mobility business has announced Stop & Shop…

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Microsoft reveals more about Surface touchscreen at CES

January 9, 2008

PC Magazine: During his keynote speech at CES 2008 on Sunday, Bill Gates touched on Microsoft's upcoming Surface Computing platform. Since then, the company…

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New NCR scanner increases self-checkout speed

January 8, 2008

DAYTON, Ohio — Consumers who hate to wait may soon be able to check out faster thanks to NCR's RealScan 78OFX scanner. The scanner, included in NCR's FastLane…

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uWink restaurants offering service with table touchscreen kiosks

January 8, 2008

CBS 2 HDTV: Ever find yourself unable to get the attention of a waiter? That may be a problem of the past thanks to new tableside touchscreens. The technology…

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Device lets shoppers scan as they go

January 8, 2008

SouthCoastToday.com: A new way of grocery shopping has been introduced at the Super Stop & Shop in Fairhaven, Mass. It's called easySHOP. Customers carry…

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Experticity to offer live customer support with NCR EasyPoint kiosks

January 7, 2008

DAYTON, Ohio — NCR Corp. and Experticity, provider of live, video-assisted customer support solutions, are collaborating to offer Experticity's…

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NBC to provide kiosk downloads at CES

January 7, 2008

Video Business: Entertainment kiosk company Mediaport has inked its first video-download deal with a major studio, NBC Universal. The pact will kick off Jan.

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Nevada company expanding sports-betting to kiosks

January 7, 2008

Casino Gambling Web: Nevada's largest sports book operator, Leroy's Sports Books, is expanding on the idea of sports betting at kiosks that it started last…

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Kiosks let parents keep tabs on kids' grades

January 6, 2008

The (Grand Junction, Colo.) Daily Sentinel: The grocery shopping lists of parents of some Colorado students may now include grade reports or teacher e-mail…

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Nebraska bank employs eye-opening tech

January 2, 2008

The Associated Press: A First National Bank branch in Papillion, Neb., has added several self-service options for its customers. The bank features some new…

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NRF to focus on tech beyond the store

Top retail show to look at relationship between retail and emerging tech.

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Dell to launch multi-function kiosk

December 20, 2007

StorefrontBackTalk.com: Dell will introduce a multi-function kiosk next month that is designed to change function throughout the day, being used perhaps in…

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Customs rethinks self-service at New Zealand airport

December 16, 2007

Stuff.co.nz: New Zealand's customs officials has shelved plans to trial a self-service kiosk at Auckland's airport that would let frequent fliers re-enter the…

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Home Depot launches project store, kiosks

December 13, 2007

RICHMOND HILL, Ontario — The Home Depot Canada is changing the way customers shop for home-improvement projects with the opening of its first…

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