Self-service, e-ticketing help Malaysia Airlines cut costs

December 1, 2008

Travel Daily News: SITA, the aviation IT specialist, and Malaysia Airlines have announced plans to replace in-house reservations system as part of a $13…

Airport kiosks cut down on long lines this Thanksgiving

November 25, 2008

Tulsa (Okla.) World: Although Thanksgiving travelers will want to be far from the maddening crowd as airline seating cutbacks intensify airport congestion…

Air New Zealand deploys IER kiosks with 2D barcode scanners

November 20, 2008

AUCKLAND, New Zealand — Air New Zealand has integrated 111 IER 918 self-check-in kiosks as well as 84 IER 600 2D barcode and RF scanners in its innovative…

Delta Air Lines retools check-in kiosks

November 19, 2008

ATLANTA - Delta Air Lines has simplified the ticket purchase process at delta.com and introduced an improved kiosk experience at airports throughout the…

IATA to spotlight 'Fast Travel' self-service program in China

November 11, 2008

China Hospitality News: As part of the International Air Transport Association's "Simplifying the Business" project, IATA will promote its "Fast Travel…

MacPractice patient registration kiosks now come with signature pads

November 10, 2008

LINCOLN, Neb. - MacPractice, Inc., a Macintosh practice-management and clinical-applications developer, has announced the release of the MacPractice Kiosk…

Travelers at O'Hare can skip passport lines thanks to biometric kiosks

November 10, 2008

Chicago Tribune: For $100 and a copy of their fingerprints, U.S. citizens flying from abroad into O'Hare International Airport can skip passport-checking lines…

Aiports plan to expand self-service, according to SITA survey

November 9, 2008

CXOtoday.com:  Improving customer service and satisfaction emerges as the high priority investment driver for 80 percent of the world's airport operators in…

LAX launches Global Entry kiosk program to speed travelers through customs

November 2, 2008

(Los Angeles) KABC-TV, Channel 7: Los Angeles International Airport has a new program to get U.S. travelers through customs quickly and efficiently. LAX and…

Mobile ticketing report released by Research and Markets

November 2, 2008

DUBLIN, Ireland — Research and Markets, an international market research and market data firm, has released "Mobile Ticketing: Transport, Sport Entertainment…

New Zealand revamps airport; self-service baggage check-in, mobile ticketing on the way

October 28, 2008

(New Zealand) One News: Queues at New Zealand airport check-in gates could be a thing of the past, now that Air New Zealand has announced a $30 million revamp…

MEDHOST to provide patient check-in via ED PASS kiosks

October 20, 2008

ADDISON, Texas — MEDHOST, provider of the Emergency Department Information System (EDIS), announced that it has extended its product offering to include a…

Billpay simplified for self-service kiosks, checkout

October 19, 2008

BROOKFIELD, Wis. — Fiserv Inc., a provider of information technology services to the financial industry, has announced that it has partnered with PayScan…

Atlanta travelers embrace online booking, kiosk check-in

October 13, 2008

The Atlanta Journal-Constitution: Travelers at Atlanta's Hartsfield-Jackson International Airport are increasingly booking tickets online and using kiosks to…

VIDEO: 'Elvis Presley' e-passport scanned by airport kiosk

October 2, 2008

Gizmodo: Conspiracy theorists who believe Elvis Presley is still alive and well might be excited to learn that an e-passport containing his photograph and…

Wide-touch FX kiosk ideal for indoor solutions

September 28, 2008

MEDFIELD, Mass. — Kiosk solutions manufacturer Comark Corporation has introduced its Wide-Touch FX kiosk, an indoor kiosk solution ideal for applications in…

Airport kiosk speeds up check-in

September 17, 2008

The (Edinburgh) Scotsman: Thousands of passengers at Edinburgh Airport in the United Kingdom are set to speed up their journey through check-in with the…

Schools beefing up security with kiosks

September 16, 2008

The Detroit News: Flagship and Reach Academy in Roseville, Mich. are just two of National Heritage Academies' 57 charter schools enhancing security measures…

MICROS: Touchscreen kiosks to take flight at JFK International

by James Bickers — Editor, Networld Alliance

September 15, 2008

James Bickers is the editor of Retail Customer Experience, a sister site of Self-Service World. To submit a comment about this story, e-mail Tracy Kitten. …

Florida medical group streamlines processes with kiosks

September 10, 2008

TAMPA BAY, Fla. — LoCicero Medical Group has added two Clearwave kiosks to its merging practices in Tampa Bay, Fla. According to a news release, the…