SITA intros check-in, baggage-tracing kiosks at annual airline-industry conference

June 7, 2009

KUALA LUMPUR, Malaysia — SITA, a specialist in air transport communication and I.T. solutions, today launched a small footprint, full-function check-in kiosk…

Check-in kiosk allows woman into restricted airport areas for 40 hours

June 3, 2009

Taiwan News: Thanks to a loophole in a self-service check-in system, a passenger at Taiwan Taoyuan International Airport was able to breach security and enter…

IER to roll out self-check-in kiosks at Stockholm-Arlanda Airport

June 2, 2009

SURESNES CEDEX, France — IER, a France-based designer and manufacturer of self-service ticketing and boarding-control solutions for major transportation…

Self Service Excellence Award winners, Part I

by

A look at three of the award-winning self-service deployments from this month's KioskCom Self Service Expo in Las Vegas.

IBM, Sprocket Kiosks partnering for Australian deployments

May 19, 2009

MELBOURNE, Australia — Sprocket Kiosks, based in Melbourne, Australia, has announced a strategic partnership with IBM Retail Store Solutions to integrate IBM…

Nevada county unveils library self-checkout system

May 17, 2009

Reno (Nev.) Gazette-Journal: Branch libraries in the Nevada cities of Yerington, Smith Valley, Silver Stage, Fernley and Dayton, all located in Lyon County…

KIOSKCOM: Survey data reveals self-service user likes, dislikes

May 7, 2009

Self-Service & Kiosk Assocation, AMR Research share survey results during show session; Continental Airlines' self-service strategies also discussed.

KIOSKCOM: Speaker to share Delta's secrets

May 3, 2009

Airline's managing director of self-service will discuss customer experience strategies during show's first keynote presentation

KIOSKCOM: Nanonation to bring new software, merchandising innovations

May 3, 2009

LINCOLN, Neb. — Nanonation will showcase a number of new technologies to deploy and manage digital marketing assets across a variety of customer touch points…

Special summit will again offer secure, open forum for deployers

by Kiosk Marketplace

Away from suppliers and media, users can share questions, concerns for their self-service projects.

Survey: Consumers want more options at airport kiosks

March 24, 2009

DAYTON, Ohio — A survey by Buzzback Market Research for NCR Corporation has found that travelers want the ability to do more at airport kiosks than check in…

Delta expands mobile phone check-in

March 19, 2009

ATLANTA — Delta Air Lines today announced a partnership with the Transportation Security Administration to launch paperless check-in for domestic travel on…

Self-service, assisted self-service means some hotels are doing away with check-in desks

March 18, 2009

Los Angeles Times: As technology progresses, some hotel chains are removing an age-old staple of the hotel lobby: the front desk. That's just what Andaz, a…

Self-service lets man cross country with fewer than five words

March 15, 2009

San Jose Mercury News: It was 2004 when Andy Wood, an associate professor for San Jose State University, chose to test the boundaries of self-service. His…

Michigan health centers add touchscreen cancer info kiosks

March 15, 2009

ROYAL OAK, Mich. — Two Michigan-based cancer centers operated by Beaumont Hospital will deploy touchscreen kiosks to disseminate information about cancer and…

Moveable kiosks expected among Dayton airport's self-service upgrades

March 10, 2009

Dayton B2B: Dayton International Airport expects to receive about $13 million in economic-stimulus money, and the air hub plans to spend some of that funding…

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Mobile boarding passes herald cell-phone self-service for travel

As more airports use paperless ticketing and mobile check-in, the technology spreads to other travel-related industries.  

Air France passengers first to use airport check-in kiosks, SITA survey says

December 11, 2008

PARIS — SITA, provider of IT solutions for the air-travel industry, has released a new global survey of consumer trends that indicates Paris Charles de Gaulle…

Air Canada installs self-service check-in kiosks

December 2, 2008

The Daily Gleaner: Air Canada has installed two self-service kiosks at the Fredericton International Airport. The kiosks also can be used to change seat…