Office Depot's Compucom introduces POP digital vending solution
CompuCom Systems Inc., a division of Office Depot Inc. and a provider of managed digital workplace services, has launched its next-generation retail loss-prevention solution, CompuCom Point-of-Purchase Digital Vending. The in-aisle, self-service vending solution produces higher product conversion without sacrificing customer experience for high-value items, according to a company press release. This solution joins the CompuCom lineup of digital lockers and vending.
CompuCom Point-of-Purchase Digital Vending creates a seamless process for customers, enabling them to purchase items of all sizes and price points right at the display. There is no need for tickets, tags or calling for staff. Customers simply browse and buy their product directly at the point of purchase, according to the release.
The unit itself can become part of standard retail shelving and provides inventory management, replenishment triggers and integrated payment options. Products can be purchased and dispensed in about eight seconds. The robotics and modular designs can be customized to support any brand and size of product, including electronics, perfume, bottles of wine and razor blades. The vending integrates into existing point-of-sale and retail payment systems.
CompuCom Point-of-Purchase Digital Vending can capture all user interactions to create and deliver custom reports and data analytics, which are then used for marketing and/or process improvement purposes. In addition, the solution can be integrated with any back-end system the customer requires, from IT ticketing systems such as ServiceNow, to billing systems that track employee purchases, according to the release.