Survey: Consumers want unattended terminals to accept cash, cashless

Seventy percent of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or digital wallets at these locations, according to a survey of U.S, U.K. and Australian adults commissioned by Transaction Network Services, according to a press release.
The survey findings include:

  • Men are the bigger adopters of card payments at unattended terminals
  • 27 percent of all respondents have already used their credit/debit cards at unattended terminals to purchase clothing
  • U.S. consumers exhibit the largest security concerns
  • There is a significant preference for card use among the younger age groups even if there is a charge

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