Are self-service kiosks our answer to convenience?

by Kisha Wilson — Marketing Manager, SlabbKiosks

Convenience has become an important factor in our daily lives increasing consumer demand for self?service options.

Are self-checkouts causing shopper frustration?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Shoppers are abandoning their shopping carts if they struggle with self-checkout, a new study finds.

Graeter's gives away free ice cream to customers using in-store kiosk

October 15, 2013

Cincinnati-based Graeter's ice cream unveiled self-service kiosk technology in select stores that allows customers to place personalized messages on gift cards.

California community gets kiosks for municipal payments

October 15, 2013

General Payment Systems announced that it will provide payment kiosk technology for the parks and recreation department in Huntington Park, Calif.

Touch Commerce helps retailers tap into touchscreens, mobile

October 15, 2013

Unbound Commerce unveiled its Touch Commerce solution during last week's MIT Mobile Showcase event. The solution utilizes a large touchscreen at the point of…

NEXTEP touchscreen drive-thrus hit location milestone

October 15, 2013

NEXTEP SYSTEMS announced that its touchscreen drive thru-kiosk, dubbed by the company as "The World's Fastest Drive Thru," has been deployed to 10…

Kodak Alaris opens photo kiosks to developers

The company plans to use the developer program to monetize images from photo apps that lack printing capabilities.

Outerwall shares take a beating, but analysts remain optimistic

October 14, 2013

Although Outerwall investors have been dumping shares since the company cut its earnings and revenue forecasts for the fiscal year, analysts on Seeking Alpha…

NCR, Automatia team up to ensure ATMs dispense cold, hard cash

October 14, 2013

Finnish winters can be brutal, with temps falling as low as 22 degrees below zero — extreme cold that can be problematic when it comes to keeping the…

Path to Purchase Institute gives top honor to Wii U interactive display

October 14, 2013

The Path to Purchase Institute announced the winners in the 2013 Design of the Times Awards competition Oct. 9 during the Shopper Marketing Expo in Chicago.

Comark to intro new monument kiosk during NRF show

October 14, 2013

Comark has announced that it will feature a new outdoor monument kiosk at the NRF Big Show on Jan. 13–14 in New York.

Why is cash recycling an issue that's not all for one, but one for all?

by Richard McMurdo — Principal Consultant, Talaris

The other day I ran a series of workshops for a major bank regarding a project affecting a number of different customer touch points. Given the wide-reaching…

Elevate Digital snares funding to further kiosk footprint

October 11, 2013

Elevate Digital, a Chicago-based company whose interactive outdoor kiosks can be found throughout high-traffic areas in the city, announced this week that it…

EmployTouch acquired by Ultimate Software

October 11, 2013

Toronto-based EmployTouch Inc. announced that it has been acquired by Ultimate Software.

ClaraVista's video customer service system tops 1000 kiosks

October 10, 2013

ClairVista announced that its Live Expert video chat customer service system is now operating more than 1,000 video-agent kiosks for companies such as Hertz…

Webinar to discuss why you can't afford to ignore cash

October 10, 2013

Kiosk Marketplace and Arca will present a live webinar, "You can't afford to ignore cash," on Tuesday, Oct. 22, at 2 p.m. EDT.

Globox puts an international twist on DVD rentals

Globox Rentals picks up where Redbox left off, focusing on international cinema and hard-to-find titles that are catered to the diverse communities in which…

NCR APTRA debuts in Africa

October 9, 2013

Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South…

Livewire to provide check-in tech at CETW

October 9, 2013

Livewire Digital, together with URWay Kiosks, will provide self-service check-in kiosks for Customer Engagement Technology World to be held at the Javits…

Digital Signage Expo extends APEX and Content award deadline

October 9, 2013

Digital Signage Expo has extended the deadline for award nomination submissions for both the APEX and Content Awards for an additional week. Nominations are…