Study: Airports, passengers embracing self-service

December 12, 2011

Improving customer service is the top driver for new technology investments in airports, according to SITA’s 8th Annual Airport IT Trends Survey. The survey…

Goodwill using collection kiosks

December 12, 2011

Goodwill Industries of Southern New Jersey and Philadelphia have deployed kiosks to make donating a bit easier.

Cost or Quality? – Implementing consumer vs. industrial grade components

by Natsumi Nakamura — Marketing, PFU Systems

In our post on Nov. 14, we wrote about the importance of selecting industrial-quality I/O (input/output) components to ensure the reliability of a kiosk system.

Commentary: Self-serve, mobile payment options provide convenience for customers

Through automation, service providers reduce operational risks, and improve reconciliation and auditing.

Verizon, redbox may offer video streaming

December 11, 2011

Rumor has it that Verizon and redbox are joining forces to create a video streaming service.

Planar unveils digital signage 'sculpture'

December 11, 2011

Planar Systems Inc., a worldwide provider of specialty display solutions and architectural displays, recently announced the introduction of the Planar…

CETW: Bluetooth couponing to cell phones

Alex Romanov with iSign tells editor Christopher Hall about his company's mobile couponing solution.

CETW: Managing digital signage interactivity

Michael Moore from Reflect talks about platforms that can help retailers and others manage interactive devices that are equal parts digital sign and kiosk.

Elo to demo new gaming apps in London

December 7, 2011

TE Connectivity will showcase its latest Elo TouchSystems products for gaming applications Jan. 24-26 at the annual ICE Totally Gaming exhibition in London.

Commentary: Why we're writing about more than kiosks

As self-service increasingly means smart phones, tablets and screens, our coverage must evolve.

Signifi Solutions intros gaming kiosk

December 7, 2011

Signifi Solutions Inc has launched The Gamer, a kiosk designed to allow retailers to attach game consoles and offer demos, while customers can have access to…

Combating receipt fraud with security receipt paper rolls

by Stephen Enfield — CEO, POS Supply

Combating receipt fraud with security receipt paper rolls

The key to keeping the kiosk industry moving forward

by Michael Ionescu — President, Ionescu Technologies

I was in two different hotels this past month talking to managers, and they both had recently adopted a growing interactive concierge program. One of the…

Indian utility company deploys bill-pay kiosks

December 6, 2011

Tata Power, India's largest private sector power utility, has launched bill-payment kiosks throughout Mumbai.

Coinstar adds retailers to no-fee lineup

December 6, 2011

Several more restaurants and retailers are now participating in Coinstar's no-fee gift card program.

CETW: It's iPads to the rescue for POD info

Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her…

State of the industry: Photo kiosks

Research shows that reasons for using them may change, but photo kiosks are here to stay.

Titan launches digital phone kiosks in NY

December 5, 2011

Titan has launched a trial bringing digitally-enabled phone kiosks to New York's Times Square.

ZIVELO, WinTech offering turnkey solutions

December 4, 2011

WinTech, a software solutions provider, is partnering with kiosk provider ZIVELO, to offer turnkey virtual reception and e-concierge solutions.

Geo-fencing makes targeted text offers possible

December 4, 2011

Consumers who visit any of the 27 open-air malls owned by DDR, a commercial real estate company, can receive text messages offering deals from the retailers in…