
November 9, 2026 by Richard Slawsky — Editor, Connect Media
Tillster is addressing the growing dependence of restaurants on digital ordering systems with technology designed to keep kiosk transactions moving when cloud services or connected systems experience interruptions. The solution focuses on maintaining operational continuity in environments where self-service ordering has become an essential part of the customer experience.
As restaurants expand their use of ordering kiosks, connectivity problems and system outages can create immediate operational challenges. Tillster's continuity technology is designed to reduce those disruptions by helping restaurants maintain kiosk ordering capabilities when supporting systems become unavailable.
The approach reflects a broader shift in restaurant technology priorities. While kiosks are often evaluated on speed, convenience and labor efficiency, their reliability is equally important. Tillster's solution addresses the need for resilient ordering infrastructure as restaurants become increasingly dependent on interconnected digital systems.
These are among the reasons Tillster was chosen as one of 10 Automated Retail & Kiosk Innovation (ARKI) Award winners for 2026. The recognition highlights the importance of maintaining dependable self-service operations even when the technology supporting them encounters problems.
This year's ARKI Award winners will be honored at the upcoming Automated Retail & Kiosk Innovation Show, Dec. 14-16 in Miami Beach, where one of them will be revealed as the 2026 Innovator of the Year.
In addition to writing, Slawsky serves as an adjunct professor of Communication at the University of Louisville and other local colleges. He holds both a Bachelor’s and a Master’s degree in Communication from the University of Louisville and is a member of Mensa and the National Communication Association.