How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

What is a kiosk anyway?

by David McCracken — President, Livewire Kiosk, Inc.

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation…

How digital technologies are curing menu-labeling headaches

by Betsy Craig — pres, menutrinfo.com

The technology that drives digital signage menu boards and self-ordering kiosks inside restaurant locations today is being used to maintain nutritional…

The self-service kiosk – one of the key elements of the micro market concept

by Kisha Wilson — Marketing Manager, SlabbKiosks

Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro…

Millennials and Gen Z-ers: how generational differences impact the kiosk market

by Laura Miller — Director of Marketing, Kioware

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative.

What do millennials want from kiosks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.

The future of kiosk security is now

by Frank Olea

Kiosk expert blogger offers a look at the rise of biometrics in kiosk security.

Health care solutions developed with the patient in mind

by Kisha Wilson — Marketing Manager, SlabbKiosks

It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's…

Not every problem can be fixed with a hammer

by Laura Miller — Director of Marketing, Kioware

Find the right tool for a problem, or use the wrong one and risk creating more issues to solve.

Is self-service the future of banking?

by David Little — Director of Marketing, Keywest Technology

With the trend toward consumers now banking online, on their phone and at the ATM, are there digital signs of life left in the bank branch?

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Customer service strategy: Deliver value with time

by Shep Hyken — CAO, Shepard Presentations

Your customers want you to know this: "Value my time and you value me." It's part of delivering amazing service.

Five pitfalls to avoid when dispensing cash

by Andrew Savala — CEO, KioskSimple

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash…

Three technologies set to change self-service in 2015

by Marek Narkiewicz — CEO, GWD Media Ltd

From beacons to bitcoin, these technologies are poised to make a major impact on self-service in the coming months.

Dramatically increase a kiosk application's performance with local caching, pt. 2

by Andrew Savala — CEO, KioskSimple

In the second part of this two-part series I'll cover a couple of cool options for persistent local storage in the Web browser. In part one I covered the…

Dramatically increase a kiosk application's performance with local caching, pt I

by Andrew Savala — CEO, KioskSimple

In the first part of this two-part series we'll cover the benefits of caching data locally on a kiosk, the sort of data you'll want to cache and some helpful…

Olea, JCDecaux kiosk project joins form and function

by Frank Olea

Olea Kiosks was recently approached by JCDecaux, an outdoor advertising company, to engineer and manufacturer a digital charging station kiosk.

Is a kiosk or tablet best for self-service registration?

Oftentimes the No. 1 question asked by health care providers considering self-service is, "Should I use a kiosk or a tablet?"

New Year's resolution: Start the year with a great plan for your business

by Marla Topliff — President, Rosati's Pizza

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

Out with the old and, eventually, in with the new: self-service and the changing payments landscape

Is there a way to strike a balance – a way to effectively utilize new technology and enhance the consumer experience, all the while blazing a technological…