The chances are remote

by

Remote management of kiosk networks has become an essential ingredient for owners. Technology advances allow managers to monitor all aspects of kiosk…

KioskCom exclusive: Changes in the works at Degasoft

by

Degasoft has hired Thor Ibsen, recognized as one of the top technology executives in the world, to boost the kiosk software maker to a new level. The company…

TouchPoint's award-winner expands definition of '`kiosk'

TouchPoint Solutions almost didn't enter the Interactive Kiosk Excellence Awards at KioskCom 2003, thinking its DigiBox Soundwave was too far out from the…

Panel points out customer advantages of kiosks

It is critical to clearly show potential kiosk deployers the power of self-service technology, according to a panel of experts who spoke this month at Retail…

Human touch at the ATM -- without the human

"Avatars," animated characters, help fill the human void in automated transactions.

Retail Systems: Day 2

by

In Chicago, the sights and sounds of the Retail Systems show floor made for some special scenes.

John Deere poised to widen kiosk deployment

Deere & Co. is known as a conservative company that likes to move very deliberately. But when its dealers witnessed the power of a virtual sales-assistant…

Kiosk center to offer one-stop shop at retail show

Retail decision makers will flock to Retail Systems 2003 in Chicago June 9-12 to find the latest technology for their stores. This year, kiosk and self-service…

Vending industry in Europe highlights self-service technology for vending

by

While in London, Craig Keefner went to AVEX, a tradeshow for the vending industry. Here's his report from the show.

Restaurants to pilot kiosk-based loyalty program

Twelve restaurants in the Dallas-Ft. Worth area will begin using kiosks and smart cards this summer to bring their customer service to a new level. Customers…

Netkey-Fleet deployment earns KioskCom award

FleetBoston Financial's Investment Access Centers recently won KioskCom's best financial services kiosk award. "It is significant to realize that this is an…

In with the Old

Retailers and other companies using or exploring kiosks may need to study the habits of their older consumers to determine how likely they are to use…

Award-winning self-service ski kiosk a real 'Livewire'

Driven to the edge of ruin by Sept. 11, Livewire International has gone on to develop a kiosk application recognized by the industry as the best in retail.

Personal touch helps promo new transactions

Banks used tellers to help introduce ATMs to their customers in the late 1960s and early '70s. Now, several companies that are introducing new self-service…

Experts disagree on state of European kiosk market

by

Frost & Sullivan has issued a report that's critical of European kiosk vendors, but not everyone agrees.

Bigger, better KioskCom marks optimistic outlook

The 2003 KioskCom event in Las Vegas was notable for a full house, business optimism and a number of near ready-for-market projects.

Dicey decision pays off for KioskCom

The industry's most significant trade show moves to Las Vegas April 7-10, and based on preregistration numbers, the new venue could result in a jackpot for the…

Giant GlobalShop keeps kiosks cornered

Kiosks made their presence felt at major trade show despite being shuffled to the back of the exhibit hall.

Outdoors option requires extra effort

Kiosks deployments aren't just for indoor settings anymore. When it comes to building a kiosk that can withstand temperature extremes, rain and exposure to the…

Self-Serve Helps Biz 'Cash In on Consumer Behavior'

Self-service kiosks can help retailers make buying decisions, especially for modern consumers who are cautious and well-informed. That's the message one expert…