Consumer shows get modular kiosks on the move

A new kiosk debuts on the floor of the Canadian AutoShow this week. It's a mobile-ticketing unit, complete with modular pieces that can be locked together.

Attractive by design

It's the design of a kiosk that first catches a user's eye and determines whether that user will want to approach the unit. Businesses considering kiosks as a…

Canada's kiosk climate: the benefits of extremes

Canada's kiosk companies are overcoming hurdles presented by a scattered population in a large geographic area. Sometimes, doing business means looking south.

Who's Who: Rick Malone

Rick Malone moved to Colorado in the early 1980s and never left. While he settled roots in the area, he also started Kiosk Information Systems Inc., a kiosk…

The customer-centric approach at work with Apunix

Commitment to service and defining customer needs landed San Diego-based full service provider honors during the inaugural Interactive Kiosk Excellence Awards…

ID at your fingertips

Biometric scanners are already incorporated into kiosks in airports, financial institutions, correctional facilities, schools -- even on cruise ships.

Retailers: Customers need help at photo kiosks

Panelists at the "Winning Strategies in Self-Serve Photo Finishing" session at PMA offered opinions on the need for guidance through the self-serve experience.

Who's who: Sam Matheny

The technical sales manager of FotoZoomer built his first kiosk in the basement workshop of his co-worker's neighbor.

Warm weather, hot technology at Wincor World

Group editor Joseph Grove is attending Wincor World 2004 in Paderborn, Germany, where each year Wincor Nixdorf presents some of its newest technologies for…

Wincor World Showcases Self-Checkout, Personal Shopping Assistant

Each year, Wincor Nixdorf invites the world to its headquarters in Germany to view its latest innovations. Our reporter in Paderborn explores the highlights of…

KiosksEurope day two delves into customer relationships

One viewpoint is that kiosks are not a marketplace, but a business application. The kiosk is one tool companies use in delivering services to customers.

When Francie talks...

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Specialization in kiosk consulting wasn't the original plan for Summit Research Associates. But Francie Mendelsohn says her company found its niche when it…

When Francie talks . . .

the kiosk world listens. Francie Mendelsohn went from being a computer programmer to kiosk guru. Part I of II

Keeping customers in focus

Focus groups can offer specific information from potential users about whether they would approach a kiosk and what they perceive their benefits would be.

Rewarding loyalty at the touch of a screen at Meadowlands

For the past three months, four kiosks from Pearlson Development Corp. have been available to frequent customers.

Kiosks driving higher tickets and more sales at retail outlets

"It's exciting to be part of a deployment that allows up-selling, cross-selling and instant ROI," said Sylvia Berens, vice president of Apunix.

Sheetz uses Radiant ordering kiosks in new mall unit

Sheetz has used ordering kiosks in its c-stores for years. Now the company has rolled out a food-only store with new terminals.

RFID has future in kiosks

Early use of the technology will be at companies like Wal-Mart tracking inventory internally. But the technology will eventually turn to face customers at…

Time for the next act

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Kiosks give museum visitors complete picture

Visitors go to museums to be educated and entertained, and kiosks offer so much information behind the exhibit.