Surge in Self-Service

It's the applications, stupid. That's the wisecracking way Craig Keefner explains where companies should place their focus in a challenging economy. Several…

More exhibitors on board for The Kiosk Show

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More than 550 attendees are expected at The Kiosk Show in Boston Oct. 7-8. This week we continue our look at some of the expected exhibits.

Interactive Kiosk Excellence Awards: Travel, hospitality or entertainment

From music downloads to pay-per-use e-services, the winners of best travel, hospitality or entertainment kiosks offered applications to make life easier (and…

Kiosks offer a new lease on apartment life

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An innovative pairing between two kiosk companies and a manager of multi-family dwellings helps would-be tenants choose their new home after hours.

Exhibitors to showcase new products and features at The Kiosk Show

More than 550 attendees are expected at The Kiosk Show in Boston Oct. 7-8. Greeting them will be a host of applications and demonstrations from some of the…

Huge potential for kiosk trial at Hilton hotels

The pilot on a kiosk deployment at two Hilton hotels is about three months away from beginning, and already Hilton is planning on its success.

Q&A: The Wal-Mart Digital Photo Processing Center

Recently our editors sought the market's best digital-to-high quality print solution. Quality was consistently good, but Wal-Mart's price was best: 24 cents…

PRODUCT UPDATE: NCR's EasyPoint Xpress

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The EasyPoint Xpress, a first-time entry, won the 2004 Complete System Excellence award from KIOSK magazine for its Sprint application. Where has it gone from…

KIS names new VP, jumps on sales accelerator

Tom Weaver, VP of sales and marketing for KIS, just started June 30, but he has lofty goals: like increasing sales five-fold in three years.

Patently wrong

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Although more years have passed than I care to admit since I took Introduction to Patent Law, I do remember the instructor explaining that a would-be patent…

Metal fx makes its move

After months of study, California enclosure manufacturer Metal fx steps into the kiosk business. To signal its intentions, the company went out and hired one…

Sale ends one era, begins another for KIOSK magazine and site

KIOSK magazine has undergone many changes during its five-year existence. And one of the biggest came in July, when parent company Voyagi Inc. sold it and…

Driving the kiosk machine

Some manufacturers and dealers are embracing the flood of information and using it to their advantage. These innovators are deploying showroom kiosks that…

Simple solutions: Make more money with your kiosks

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Winning kiosk programs are, by the majority, designed to meet a need of a customer base, and subsequently help the business by empowering the customer. But…

The five-second checkout

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Some retailers predict that the use of RFID will increase sales. Simply put, they are faster and easier to use, and don't limit purchases like a fixed amount…

Conference should be of interest to ATM, kiosk deployers

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ATMs and kiosks are "cousins if not brothers of each other," says ATMIA CEO Mike Lee. The upcoming ATMIA West Self-Service Summit in San Diego will attempt to…

Some old kiosk ideas get a second look

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A few years ago, many kiosks were deployed ahead of their time.before the technology or the consumer was ready. Now that the hardware is better and cheaper and…

Multi-use kiosks not a sure thing, says Frank Olea

In response to the prospect of new revenue streams, some C-store operators have deployed kiosks that offer multiple services such as bill payment, prepaid…

Design for the customer's experience

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One of the easiest ways to control kiosk deployment costs is to use a systematic and scientific approach to designing ease of use into the customer experience.

Talking heads -- adding the human touch, without the human

Several companies are testing the use of talking heads in self-service transactions such as check cashing, self check-ins and bag checks; however, the jury is…