Restaurants to pilot kiosk-based loyalty program

Twelve restaurants in the Dallas-Ft. Worth area will begin using kiosks and smart cards this summer to bring their customer service to a new level. Customers…

Netkey-Fleet deployment earns KioskCom award

FleetBoston Financial's Investment Access Centers recently won KioskCom's best financial services kiosk award. "It is significant to realize that this is an…

In with the Old

Retailers and other companies using or exploring kiosks may need to study the habits of their older consumers to determine how likely they are to use…

Award-winning self-service ski kiosk a real 'Livewire'

Driven to the edge of ruin by Sept. 11, Livewire International has gone on to develop a kiosk application recognized by the industry as the best in retail.

Personal touch helps promo new transactions

Banks used tellers to help introduce ATMs to their customers in the late 1960s and early '70s. Now, several companies that are introducing new self-service…

Experts disagree on state of European kiosk market

by

Frost & Sullivan has issued a report that's critical of European kiosk vendors, but not everyone agrees.

Bigger, better KioskCom marks optimistic outlook

The 2003 KioskCom event in Las Vegas was notable for a full house, business optimism and a number of near ready-for-market projects.

Dicey decision pays off for KioskCom

The industry's most significant trade show moves to Las Vegas April 7-10, and based on preregistration numbers, the new venue could result in a jackpot for the…

Giant GlobalShop keeps kiosks cornered

Kiosks made their presence felt at major trade show despite being shuffled to the back of the exhibit hall.

Outdoors option requires extra effort

Kiosks deployments aren't just for indoor settings anymore. When it comes to building a kiosk that can withstand temperature extremes, rain and exposure to the…

Self-Serve Helps Biz 'Cash In on Consumer Behavior'

Self-service kiosks can help retailers make buying decisions, especially for modern consumers who are cautious and well-informed. That's the message one expert…

GlobalShop 2003: Rocky start disappoints exhibitors

With the number of exhibitors and attendees down, rumors are that Globalshop will shift from Chicago to Las Vegas next year. That would be just fine with the…

Photo kiosk makers race to retail

New technology and growing consumer demand are pushing established companies like Kodak to introduce new and improved photo kiosks. The influx of others, like…

Service could have cross-over appeal for kiosks, ATMs

What's good for the ATM is good for the kiosk, and vice versa. Based on this principle, several service companies are seeking to expand their customer bases by…

Who's Who: John Petkus

Whether climbing mountains or developing new technology for bill acceptors, Hemisphere West's president John Petkus demands two things: challenge and risk.

Micro Kiosks may bring maximum impact

Unicomp and Symbol have introduced "micro kiosks" touting a major advantage to retail kiosk buyers -- they're really, really small.

MasterCard intros new way of fingering card fraud

After a successful six-month beta test in Malaysia, MasterCard International is ready to roll out a new method of fraud prevention. The technology, developed…

BT plans world's largest Internet kiosk network

In Britain, a project to install 20,000 Web payphones is underway. It's the most ambitious project of its kind in the world, and plans to expand to other…

Maintenance Advice: Use a Prevent Defense

Kiosk maintenance has its lighter moments -- but the fun stops when the subject turns to cost. It can be expensive if a kiosk deployer does not handle…

Retail's BIG Show is BIG on Technology

by Craig Keefner — manager, Olea

Customer/Employee Self-Service Terminals are the focus of the first day's session in the first day of the National Retail Federation show in New York.