Medical facility finding its way around self-service

Ochsner Clinic Foundation boosts visitor satisfaction with wayfinding kiosks. The organization plans to add more kiosks and applications.

Flying under the radar

While helping to grow the kiosk business at Mercury Aircraft, Greg Swistak, former Factura Corp. president, has become a sort of celebrity through his low…

NetShift managed services locked down tight

NetShift hosts managed services for 20 clients from a nuclear bunker built by American forces.

Touch that means so much

What the microchip was to the development of desktop computers, touch is to kiosks. Touch technology as a primary user interface eliminates the need for…

Kiosks wired for action

Few kiosk deployers pay attention to the cables trailing behind the units -- until there is a problem, that is.

Museum kiosks bring new dimension to exhibits

Museum curators are finding that interactive displays bring a new element of learning to their patrons, and help relieve the stodgy, mothball-laden image that…

Design a key element of any kiosk project

Design is one of the most critical aspects of a successful kiosk project, even if deployers don't realize it at first.

Farewell, '`Mr. Kiosk'

It was just three years ago that I attended my first kiosk conference and met Craig Keefner, a man known far and wide as "Mr. Kiosk." Our company initially…

Research: Shoppers drawn to self-checkout

There are so many instances of technology searching for users. But in the case of self-checkout, the market is growing because consumers really want it…

Church reaches membership with digital signage

IT guys Greg Oldenburg and Travis Wurges have most of the same challenges as their techie colleagues: make information bold, compelling and easily accessible…

Marconi snags first U.S. customer for award-winning Web phone

Imagine: A product is shown for the first time at a tradeshow in April, and receives a major contract from that exposure by June. That's the scenario enjoyed…

The chances are remote

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Remote management of kiosk networks has become an essential ingredient for owners. Technology advances allow managers to monitor all aspects of kiosk…

KioskCom exclusive: Changes in the works at Degasoft

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Degasoft has hired Thor Ibsen, recognized as one of the top technology executives in the world, to boost the kiosk software maker to a new level. The company…

TouchPoint's award-winner expands definition of '`kiosk'

TouchPoint Solutions almost didn't enter the Interactive Kiosk Excellence Awards at KioskCom 2003, thinking its DigiBox Soundwave was too far out from the…

Panel points out customer advantages of kiosks

It is critical to clearly show potential kiosk deployers the power of self-service technology, according to a panel of experts who spoke this month at Retail…

Human touch at the ATM -- without the human

"Avatars," animated characters, help fill the human void in automated transactions.

Retail Systems: Day 2

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In Chicago, the sights and sounds of the Retail Systems show floor made for some special scenes.

John Deere poised to widen kiosk deployment

Deere & Co. is known as a conservative company that likes to move very deliberately. But when its dealers witnessed the power of a virtual sales-assistant…

Kiosk center to offer one-stop shop at retail show

Retail decision makers will flock to Retail Systems 2003 in Chicago June 9-12 to find the latest technology for their stores. This year, kiosk and self-service…

Vending industry in Europe highlights self-service technology for vending

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While in London, Craig Keefner went to AVEX, a tradeshow for the vending industry. Here's his report from the show.