Wincor World Showcases Self-Checkout, Personal Shopping Assistant

Each year, Wincor Nixdorf invites the world to its headquarters in Germany to view its latest innovations. Our reporter in Paderborn explores the highlights of…

KiosksEurope day two delves into customer relationships

One viewpoint is that kiosks are not a marketplace, but a business application. The kiosk is one tool companies use in delivering services to customers.

When Francie talks...

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Specialization in kiosk consulting wasn't the original plan for Summit Research Associates. But Francie Mendelsohn says her company found its niche when it…

When Francie talks . . .

the kiosk world listens. Francie Mendelsohn went from being a computer programmer to kiosk guru. Part I of II

Keeping customers in focus

Focus groups can offer specific information from potential users about whether they would approach a kiosk and what they perceive their benefits would be.

Rewarding loyalty at the touch of a screen at Meadowlands

For the past three months, four kiosks from Pearlson Development Corp. have been available to frequent customers.

Kiosks driving higher tickets and more sales at retail outlets

"It's exciting to be part of a deployment that allows up-selling, cross-selling and instant ROI," said Sylvia Berens, vice president of Apunix.

Sheetz uses Radiant ordering kiosks in new mall unit

Sheetz has used ordering kiosks in its c-stores for years. Now the company has rolled out a food-only store with new terminals.

RFID has future in kiosks

Early use of the technology will be at companies like Wal-Mart tracking inventory internally. But the technology will eventually turn to face customers at…

Time for the next act

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Kiosks give museum visitors complete picture

Visitors go to museums to be educated and entertained, and kiosks offer so much information behind the exhibit.

Lessons from Europe: apps are king

Details of deployments from retail to health insurance closed out the final day of KioskEurope 2003.

Hot and now: kiosks in fast-food market

Name a way that consumers can get their fast food even faster. Ordering for themselves, of course. And not only is self-serve ordering faster, it may also…

Summit releases comparative research on photo kiosks

The photo kiosk market is hotter than ever, with new research being released this month, and a well-known printer vendor touting its alternative to retail…

Much more to ROI than dollars

An industry leader said the traditional measure of ROI is a good start in calculating ROI, but it's not the final determinant.

New research shows potential of self-service

IHL's study reviews the shipments, installed base, transaction volume and major trends among self-service kiosks in North America.

Starwood hotels testing check-in kiosks

The hospitality industry, in general, has been making a push to make the customer experience better and easier at the property level.

Day one of KiosksEurope 2003 shares successes

The first sessions of the forum found experts talking about their country's markets and the areas that have potential for kiosks.

Now showing at Douglas Theatres: trailers on kiosks

The goal of the kiosk project was entertainment, but advertising has since emerged as a potential source of new revenue for the theater.

ATMs dispense money and a whole lot more

Added convenience for movie-goers may be just the ticket for driving new ATM transactions for The Co-Op Network, which is piloting NCR's iATMglobal.