Video: Retailers dive into technology at Interactive Customer Experience Summit

by Cherryh Cansler — Editor, FastCasual.com

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

Plexus Global Capabilities

As a single, integrated, fully accountable partner, we deliver optimized Product Realization solutions that take your products from conceptual design to…

New interactive map aims to make King's Island visits more fun

A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.

Video walls, drive-thru kiosks hot menu items at NRA14

Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association…

Kohl's interactive experience at NRF 2014

Chad Brown with Xomni demonstrates his company's interactive assisted selling solution for Kohl's, at this year's NRF show.

Preview: ATM & Mobile Innovation Summit 2014

Tom Harper, president and CEO of Networld Media Group talks about what to expect from this year's ATM & Mobile Innovation Summit and why executives should…

Infusion Retail Experience Lounge, New York

This year at NRF, Inclusion brought some highlights from its New York Experience Lounge. Although the "Big Show" has come and gone, the Lounge itself is still…

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading…

Microsoft Connected Fitting Room at NRF 2014

The fitting room is the crucial place where a customer decides whether to make a purchase. But most of the time, the customer is alone behind a curtain when…

Image Manufacturing Group talks recent retail deployment

At this year's Customer Engagement Technology World, Image Manufacturing Group marketing director Greg Tefertiller gave an overview of a recent deployment his…

OnCue Technologies demonstrates interactive POS system

At this year's Customer Engagement Technology World, OnCue Technologies brought a demo unit of an interactive POS system for retail which features audio and…

GenMega demos payment acceptance kiosk

At this year's Consumer Engagement Technology World event, Wes Dunn, vice president of sales for GenMega, demonstrated his company's Universal kiosk, which he…

Fiserv marketing director explains mobile bill payment app

Fiserv, a provider of information management and electronic commerce systems for the financial industry, rolled out a mobile bill payment solution during the…

PNC branches out - in a small way

This summer, Pittsburgh-based PNC Bank dropped its first all-digital pop-up branch on the sidewalk for a four-month stint at Atlantic Station, the mixed-use…

AT&T talks customer experience at RCEES

Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit…

Case Study: APTRA Interactive Teller at FirstOntario CU

According to Brian Bailey, vice president and general manager of NCR branch transformation?, financial institutions are finding utility in deploying…

Staples tacks on digital signage, kiosks to omnichannel stores

Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The…

NEC debuts latest touchscreen kiosk at NRA

Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED…

NEC kiosk helps customers make healthier choices

NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order…