How Wow Bao is changing the meaning of self-ordering kiosks

How Wow Bao is changing the meaning of self-ordering kiosks

Wow Bao President Geoff Alexander discusses customer acceptance of the brand's self-ordering kiosks and their use of pick-up cubbies.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit)

Retailers craft 'phygital' solutions

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.

Video: Retailers dive into technology at Interactive Customer Experience Summit

Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

Plexus Global Capabilities

Plexus Global Capabilities

As a single, integrated, fully accountable partner, we deliver optimized Product Realization solutions that take your products from conceptual design to sustaining services.

New interactive map aims to make King's Island visits more fun

New interactive map aims to make King's Island visits more fun

A digital signage experience firm recently released this video of an interactive map it has developed for the Ohio-based amusement park King's Island.

Video walls, drive-thru kiosks hot menu items at NRA14

Video walls, drive-thru kiosks hot menu items at NRA14

Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association show.

Kohl's interactive experience at NRF 2014

Kohl's interactive experience at NRF 2014

Chad Brown with Xomni demonstrates his company's interactive assisted selling solution for Kohl's, at this year's NRF show.

Preview: ATM & Mobile Innovation Summit 2014

Preview: ATM & Mobile Innovation Summit 2014

Tom Harper, president and CEO of Networld Media Group talks about what to expect from this year's ATM & Mobile Innovation Summit and why executives should consider it imperative to attend and hear what high-level presenters and panelists have to say about the future of payments.

Infusion Retail Experience Lounge, New York

Infusion Retail Experience Lounge, New York

This year at NRF, Inclusion brought some highlights from its New York Experience Lounge. Although the "Big Show" has come and gone, the Lounge itself is still open for visits for a limited time, at the company's headquarters at Broadway and Houston.

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading brands and products, and a personalized shopping experience that connects consumers to the sports they are passionate about like never before.

Microsoft Connected Fitting Room at NRF 2014

Microsoft Connected Fitting Room at NRF 2014

The fitting room is the crucial place where a customer decides whether to make a purchase. But most of the time, the customer is alone behind a curtain when that decision is made, without support or assistance from the retailer....

Image Manufacturing Group talks recent retail deployment

Image Manufacturing Group talks recent retail deployment

At this year's Customer Engagement Technology World, Image Manufacturing Group marketing director Greg Tefertiller gave an overview of a recent deployment his company worked on for Delta and Home Depot.

OnCue Technologies demonstrates interactive POS system

OnCue Technologies demonstrates interactive POS system

At this year's Customer Engagement Technology World, OnCue Technologies brought a demo unit of an interactive POS system for retail which features audio and video response. Sy Walker, OnCue's VP of product development, walks us through the features of the machine in this video.

GenMega demos payment acceptance kiosk

GenMega demos payment acceptance kiosk

At this year's Consumer Engagement Technology World event, Wes Dunn, vice president of sales for GenMega, demonstrated his company's Universal kiosk, which he says is suitable for any self-service application that needs to accept payments.

Fiserv marketing director explains mobile bill payment app

Fiserv marketing director explains mobile bill payment app

Fiserv, a provider of information management and electronic commerce systems for the financial industry, rolled out a mobile bill payment solution during the Money2020 conference. In this video, recorded on the conference’s trade show floor, Steve Shaw, Fiserv vice president...

PNC branches out - in a small way

PNC branches out - in a small way

This summer, Pittsburgh-based PNC Bank dropped its first all-digital pop-up branch on the sidewalk for a four-month stint at Atlantic Station, the mixed-use center occupying the former brownfield site of the Atlantic Steel Mill. The 8-by-20-foot, 8,000 pound steel structure...

AT&T talks customer experience at RCEES

AT&T talks customer experience at RCEES

Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit in San Diego. In this video, she talks about the unique ways her brand utilizes the physical space of the store to create a unique shopping experience.

Case Study: APTRA Interactive Teller at FirstOntario CU

Case Study: APTRA Interactive Teller at FirstOntario CU

According to Brian Bailey, vice president and general manager of NCR branch transformation?, financial institutions are finding utility in deploying interactive teller technology in capital-light or small-footprint branch models. Instead of a traditional $3 million branch, banks are building $500,000...

CTS talks standing out through customer service

CTS talks standing out through customer service

Kiosk Marketplace spoke with Jeremy Harlow, general manager at CTS, on how the company focuses on client services as another means to stand out among competitors.

Staples tacks on digital signage, kiosks to omnichannel stores

Staples tacks on digital signage, kiosks to omnichannel stores

Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The in-store solution allows customers to replicate the online shopping experience of one of the country's largest Internet retailers within the company's brick-and-mortar locations.  

NEC debuts latest touchscreen kiosk at NRA

NEC debuts latest touchscreen kiosk at NRA

Rich Ventura of NEC Display Solutions demos the company's new touchscreen digital signage kiosks that many restaurants are using to showcase their LEED certification info.  

NEC kiosk helps customers make healthier choices

NEC kiosk helps customers make healthier choices

NEC's Rich Ventura shows Cherryh Butler, senior editor of FastCasual.com, how the company's kiosks designed for restaurants can allow customers to order healthier meals.  

Interactive holographic window at Mayport Coastal Sciences Middle School

Interactive holographic window at Mayport Coastal Sciences Middle School

Winner of the Digital Screenmedia Association Industry Excellence Award for best education self-service kiosk project. 

Future of Payments: ATM & Mobile Executive Summit 2013

Future of Payments: ATM & Mobile Executive Summit 2013

An intriguing dynamic is playing out in the payments landscape: The demand for both cash and mobile financial services is increasing concurrently. Mobile phones are enabling cash transfers, payments and withdrawals. Tom Harper talks about what attendees can look forward...

3M debuts Virtual Presenter at SXSW

3M debuts Virtual Presenter at SXSW

3M recently debuted its first fully integrated, interactive Virtual Presenter at South by Southwest Interactive in Austin, Texas. SXSW attendees could interact with the life-like digital avatar through a touchscreen interface to get conference panel recommendations, learn more about 3M...

NCR at NRF: presenting the mobile shopper

NCR at NRF: presenting the mobile shopper

NCR demoed their mobile shopper app for Mobile Payments Today contributing editor Cherryh Butler for sister site Retail Customer Experience at this year's NRF Big Show in New York City.

NEC at NRF13

NEC at NRF13

NEC Display Solutions of America's Rich Ventura talks new solutions, inclulding its new V552 LED edge-lit mid-range commercial display that can be deployed "pretty much anywhere in a retail environment," at this year's NRF BIG Show in New York City.

NRF: Motorola's MP6000 bioptic imaging checkout

NRF: Motorola's MP6000 bioptic imaging checkout

At this year's NRF show, representatives from Motorola were on hand to demonstrate the company's new multi-plane bioptic imager, the MP6000 scanner. According to Motorola, the scanner works at extremely high speed and accuracy rates, and works with damaged barcodes, as well as barcodes on plastic loyalty cards or a mobile phone screen.

NRF 2013: Honeywell Sled Devices

NRF 2013: Honeywell Sled Devices

Steven Lane from Honeywell Scanning and Mobility shows off sled devices for Apple products that create a mobile POS for retailers.

Direct Source unveils Hardware-as-a-Service

Direct Source unveils Hardware-as-a-Service

With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices could be obsolete. Direct Source has unveiled a Hardware-as-a-Service plan that allows operators to deploy devices,...

Earthlink VP talks PCI compliance at NRF 2013

Earthlink VP talks PCI compliance at NRF 2013

Earthlink's VP of MPLS Network Solutions Greg Griffiths discusses the company's new solutions for PCI compliance and its new service level agreement.

Coupon dispensing kiosk by Zebra Technologies and Olea

Coupon dispensing kiosk by Zebra Technologies and Olea

A partnership between Zebra Technologies and Olea Kiosks resulted in this assisted selling, coupon dispensing kiosk.

Elo Touch Solutions' new mobile tablet solution

Elo Touch Solutions' new mobile tablet solution

Elo Touch Solutions showcased its new mobile tablet solution and 70-inch digital signage solution at the recent NRF Show in New York City. The tablet is specifically built for retail and restaurant atmospheres as it includes a full, functional POS...

NRF 2013: HP Concierge

NRF 2013: HP Concierge

Andy Bowden, the strategic marketing manager at HP, shows off the ADA compliant concierge kiosk at their booth at NRF. 

Wincor Nixdorf 'Always Open' Self-Checkout

Wincor Nixdorf 'Always Open' Self-Checkout

Wincor Nixdorf showcased its ADA-complient self-checkout solution at the recent NRF BIG Show in New York City.

NRF 2013: Intel's Guess that Spice

NRF 2013: Intel's Guess that Spice

Intel's Guess that Spice, an interactive experience educating customers about the scent and flavor properties found in McCormick's array of spices, combines touchscreen digital technology with sensory triggers.

One Source Interactive at CETW Fall 2012

One Source Interactive at CETW Fall 2012

Edward Crowley of One Source Interactive talks about the check-in kiosk his company supplied for the Customer Engagement Technology World show in New York City.

MokiMobility shows off MokiTouch at CETW

MokiMobility shows off MokiTouch at CETW

MokiMobility CMO Brad Hintze talks about the latest features of the MokiTouch software.

CETW 12: NCR SelfServ 85 Slimline

CETW 12: NCR SelfServ 85 Slimline

NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an integrated card reader, printer and scanner. It has various retail applications, such as use in Endless Aisle. 

Parabit shows off virtual concierge

Parabit shows off virtual concierge

Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this year's fall Customer Engagement Technology World show in New York City.

The Milan by Olea Kiosks at CETW 12

The Milan by Olea Kiosks at CETW 12

Frank Olea, CEO of Olea Kiosks, talks with Kiosk Marketplace editor Natalie Gagliordi about the Milan, his company's latest digital signage wayfinding kiosk.

CETW: Keynote Paul Price on social media

CETW: Keynote Paul Price on social media

Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it is crucial for companies to be aware of the intersection of social and mobile.

Blazing Burger CEO offers inside look at new iPad ordering solution

Blazing Burger CEO offers inside look at new iPad ordering solution

Diners at the newest Blazing Onion Burger Company unit in Washington are the first to test the restaurant's new iPad ordering kiosks. David Jones, CEO and owner of the five-location chain, shared his rollout plan during a panel discussion about...

The Pocket Ranger app at CETW New York 2012

The Pocket Ranger app at CETW New York 2012

The Pocket Ranger application, by New York City-based company Parks by Nature, works as a mobile, self-service tour package, said CEO Richard Dubi. By partnering with state parks departments, the Pocket Ranger app has access to in-depth maps of parks,...

NEWVISION talks mobile top-up at Wincor World 2012

NEWVISION talks mobile top-up at Wincor World 2012

Joseph Grove talks to Antonio Pedroso, the marketing and sales director at NEWVISION, during Wincor World 2012. Pedroso showcased a self-service kiosk that provides a convenient way for mobile phone users to top up their phone or pay their bill....

NCR's Mobile Cash Withdrawal video

NCR's Mobile Cash Withdrawal video

NCR has developed software that lets bank customers set up a cash withdrawal using their mobile device — then complete the transaction at the ATM by scanning a 2-D QR code with the phone. No card, no PIN — and...

Find the Titanic!

Find the Titanic!

The Mystic (Conn.) Aquarium is now home to an interactive museum exhibit "Titanic - 12,450 Feet Below" that features digital signage and kioks to take visitors along on the journey to discover the sunken vessel.

NRA 2012: Revel Systems POS

NRA 2012: Revel Systems POS

Revel Systems CEO and co-founder Lisa Falzone demonstrates the company's iPad ordering system during the 2012 NRA Restaurant, Hotel-Motel Show in Chicago.

Fujitsu demos mobile, kiosk printers

Fujitsu demos mobile, kiosk printers

Fujitsu recently launched a new mobile printer designed to work with Apple iOS systems but also has a version for Android formats. Cherryh Butler of KioskMarketplace.com chatted with Jim Harrison, product manager at Fujitsu, about that, as well as about the company's newest kiosk printer.

RedDotNet launches NFC integrated kiosk

RedDotNet launches NFC integrated kiosk

RedDotNet showed off its 15-inch, NFC- integrated kiosk at CETW in San Francisco. Robb Kirschenmann, the company's vice president of operations, spoke with KioskMarketplace.com's Cherryh Butler about how retailers can use it to provide in-store offers to customers.

IMG hopes its kiosk will give a new face to customer service

IMG hopes its kiosk will give a new face to customer service

IMG recently launched ASK, the Autonomous Sales Kiosk, a gesture-driven kiosk with a virtual salesperson on screen that helps consumers shop. It can also be used for advertising. Cherryh Butler, editor of KioskMarketplace.com, caught up with the company at CETW in San Francisco.

CETW12: Nanonation rocks out its digital signs

CETW12: Nanonation rocks out its digital signs

Nanonation's Bryan Fairfield chats with RetailCustomerExperience.com’s Cherryh Butler about some of its newest solutions at CETW 2012 San Francisco, including digital signage that allows retailers to play music videos in store to create an environment specific to the retailer.

CETW12: KioWare develops software for Android-based kiosks

CETW12: KioWare develops software for Android-based kiosks

KioWare has increased its protection of Android-based kiosk solutions for retail environments. The company’s president, Jim Kruper, explained to Joe Grove with KioskMarketplace.com at CETW in San Francisco, why the company chose to design its protection software for Android as opposed to Apple.

CETW12: Zebra demos on-demand gift card kiosk

CETW12: Zebra demos on-demand gift card kiosk

Zebra showcased its on-demand gift card kiosk in San Francisco at Customer Engagement Technology World.

RAMP: Kaseya helps retailers manage all digital solutions

RAMP: Kaseya helps retailers manage all digital solutions

Kaseya software allows retailers with numerous point-of-sale solutions, kiosks and digital signs to manage each solution from one place,said Ray Barber of Kaseya, a company demonstrating its solution last week in Chicago at the Ramp conference. Barber chatted about the system with Joseph Grove of RetailCustomerExperience.com.

CETW12: Olea debuts small footprint kiosk

CETW12: Olea debuts small footprint kiosk

Olea Kiosks unveiled its MetroLite kiosk designed for retailers looking to deploy a machine with a small footprint. RetailCustomerExperience.com’s Joseph Grove chatted with Olea’s Rob Chilcoat at CETW in San Francisco.

CETW12: Digiboo kiosk offers new way to download movies

CETW12: Digiboo kiosk offers new way to download movies

Jeff Karbowiak, COO of Digiboo, spoke with KioskMarketplace.com at the PFU booth at CETW March 29, 2012 in San Francisco about his new kiosk solution that allows customers to rent or buy movies. PFU manufactured the kiosks.

CETW12: Frank Mayer demos 'DMV in a box'

CETW12: Frank Mayer demos 'DMV in a box'

Nevada motorists are able to save time by registering their vehicles via kiosks designed by Frank Mayer & Associates. and ITI. Ron Bower, SVP of business development at Frank Mayer, demonstrated the solution at CETW in San Francisco.

Touch demos solution that connects tablets, digital signs

Touch demos solution that connects tablets, digital signs

Touch Revolution's Gene Halsey chats with KioskMarketplace.com about the company's solution allowing customers to interact with digital signs that can send their service requests to employees carrying tablets.

CETW12: NCR & Screenreach, integrating mobile in retail digital signage and kiosks

CETW12: NCR & Screenreach, integrating mobile in retail digital signage and kiosks

NCR Retail showcased its new joint effort with Screenreach that merges digital signage and mobility in retail at this year's spring Customer Engagement Technology World show in San Francisco. NCR's Donna Stevens, product line director for self-service kiosk and digital...

CETW12: RewardMe takes loyalty mobile

CETW12: RewardMe takes loyalty mobile

RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed one of the platform's creators, Jun Loayza, at Customer Engagement Technology World in San Francisco.

CETW12: CTS debuts pink kiosk

CETW12: CTS debuts pink kiosk

CTS has launched a pink patient check-in kiosk with proceeds of each deployment going toward breast cancer awareness.

GlobalShop 2012: Vislogix intros EZ Touch Window

GlobalShop 2012: Vislogix intros EZ Touch Window

Vislogix discusses its EZ Touch Window, a transparent solution that can be put on any existing glass, including a window, allowing patrons outside to interact with it on the street. The technology can also be integrated into a kiosk.

GlobalShop 2012: Kiosk recognizes age, gender

GlobalShop 2012: Kiosk recognizes age, gender

Alan Foshay, vice president of business development for Rapid Displays, discusses the company's debut of its new intelligent shopper recognition software platform that identifies gender and age group. The software can be integrated into a kiosk to allow retailers to identify who is viewing their ads and tailor the message accordingly.

ATMIA US 2012: Diebold and the next-gen ATM

ATMIA US 2012: Diebold and the next-gen ATM

Diebold's Opteva Flex, exhibited at the annual ATMIA US conference, illustrates how cash recycling and intelligent check deposit can transform the ATM into a more robust self-service device for bank branch automation.

ATMIA US 2012: An ATM hybrid adds kiosk capabilities

ATMIA US 2012: An ATM hybrid adds kiosk capabilities

TIO Networks showed what IADs may come to consider as ATM 2.0 — a self-service bill-payment business model that combines current and next-gen revenue generators.

NRF 2012: Reducing shrink for high-loss items with kiosks

NRF 2012: Reducing shrink for high-loss items with kiosks

ZoomSystems showed two automated retailing solutions at NRF 2012 designed to prevent the theft of small, high-dollar items like razor cartridges. The aisle- and shelf-friendly kiosks require customers to pay for the items at the point-of-purchase before they are dispensed.

NRF 2012: Interactive signage with a brand focus

NRF 2012: Interactive signage with a brand focus

Geoffrey Bessin with IntuiLab talks about the importance of integrating the look and feel of a brand with the look and feel of interactive digital signage. Mere cookie-cutter applications don't cut it, he says.

NRF 2012: StoreBOT, an automated retailing kiosk

NRF 2012: StoreBOT, an automated retailing kiosk

KIOSK Information Systems used NRF 2012 to show StoreBOT, a kiosk designed for the instore sale and dispensing of high-shrinkage items.

NRF 2012: The 360-degree scanner evolves

NRF 2012: The 360-degree scanner evolves

At retail's Big Show, Wincor Nixdorf showed the lastest generation of its flagship self-checkout unit.

NRF 2012: Is PCI fundamentally inadequate?

NRF 2012: Is PCI fundamentally inadequate?

Representatives of one NRF exhibitor have launched an Occupy PCI movement, saying their holistic approach provides better data security.

NRF 2012: Phone charging as bait for digital signage

NRF 2012: Phone charging as bait for digital signage

NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail, foodservice venues and more.

CETW: Bluetooth couponing to cell phones

CETW: Bluetooth couponing to cell phones

Alex Romanov with iSign tells editor Christopher Hall about his company's mobile couponing solution.

CETW: Managing digital signage interactivity

CETW: Managing digital signage interactivity

Michael Moore from Reflect talks about platforms that can help retailers and others manage interactive devices that are equal parts digital sign and kiosk.

CETW: It's iPads to the rescue for POD info

CETW: It's iPads to the rescue for POD info

Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her company's iPad-based POD solution to that very problem: the sales e-binder.

CETW: NCR's endless-aisle solution

CETW: NCR's endless-aisle solution

NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store for use when customers want products not currently in stock.

CETW: Frank Olea's interactive digital sign

CETW: Frank Olea's interactive digital sign

KioskMarketplace.com editor Cherryh Butler talks to Frank Olea about Olea's new custom kiosk for Bon Ton, built with components from NCR and Elo .

FCES: The benefits of self-service in the restaurant space

FCES: The benefits of self-service in the restaurant space

David Jones, CEO of Blazing Onion Burger Company, installed kiosks to help bust lines and improve guest satisfaction. He shared those observations and others at the Fast Casual Executive Summit 2011.

CETW: The four-finger ultra-slim kiosk Touch Revolution

CETW: The four-finger ultra-slim kiosk Touch Revolution

Kiosk Marketplace editor Cherryh Butler discusses a new kiosk model at Customer Engagement Technology World.

CETW: An update to SlideBuy POP digital sign

CETW: An update to SlideBuy POP digital sign

Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.

CETW: The integration of mobile, digital signage and kiosks

CETW: The integration of mobile, digital signage and kiosks

Digital Signage Today editor Christopher Hall talks to 3Seventy about integration trends and impacts.

CETW: Kiosk keyboards take on a more natural feel

CETW: Kiosk keyboards take on a more natural feel

TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.

Coinstar launches TV ad campaign

Coinstar launches TV ad campaign

Just in time for the holiday shopping season, Coinstar is launching a new ad campaign featuring its no-fee gift cards.

Robotic ice cream kiosk

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

BAI 2011: Pay bills, schedule teller time with new NCR kiosk

BAI 2011: Pay bills, schedule teller time with new NCR kiosk

NCR's new kiosk helps banks make it convenient for customers to pay bills, while at the same time exposing them to financial products and times to learn about them from bank staff.

Windows Embedded POSReady 7

Windows Embedded POSReady 7

To better help OEMs and retailer and hospitality organizations create point of service (POS) devices, including digital signage, cash registers, self-service kiosks and fuel pumps, that offer a differentiated user experience, Microsoft has made Windows Embedded POSReady 7 available.

minuteKEY

minuteKEY

About 100 key-making kiosks are already deployed throughout big-box stores, including Lowe’s and Wal-Mart, across 15 states. Headquartered in Boulder, Colo., minuteKEY has already attracted $10.6 million in private equity funding so far and is planning to eventually have 20,000 kiosks across the country.

Greenopolis recycling kiosk

Greenopolis recycling kiosk

Mercyhurst College in Erie, Penn., has recently launched the recylcing program on its campus. Here's how it works.

Ovation Tower digital signage kiosk

Ovation Tower digital signage kiosk

Kiosks with digital signage components make it possible for concert attendees to purchase the live performances they just watched.

Summit: Helping customers find themselves

Summit: Helping customers find themselves

A new kiosk/digital sign from Lo-K can show customers the way to specific products as well as perform many other functions.

NRA 2011: Taking the POS for a walk

NRA 2011: Taking the POS for a walk

Micros executives show a tablet, web-based mobile POS solution ideal for line-busting, table-side browsing.

NRA 2011: nClosure and the iPad as kiosk

NRA 2011: nClosure and the iPad as kiosk

nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.

Excellence Award-winning B-cycle Kiosks: How they work

Excellence Award-winning B-cycle Kiosks: How they work

The B-cycle Kiosks, built by KIS, started in Denver and are spreading throughout the United States. The kiosks won an Excellence Award from the DSA in April, and are officially opening in Kailua, Hi., on May 20.

CETW: Multi-touch assisted POP

CETW: Multi-touch assisted POP

RedDotNet demonstrates two tablet-based kiosks, one with thumb-wheel interactivity.

CETW: Auto-adjusting drive-thru kiosk

CETW: Auto-adjusting drive-thru kiosk

Meridian Zero Degrees shows its innovative QSR application, developed in partnership with Nextep.

CETW: Touch Revolution's multi-touch solution

CETW: Touch Revolution's multi-touch solution

Product manager Gene Halsey shows the company's multi-touch interactive touchscreen.

CETW: The Body Mirror

CETW: The Body Mirror

Snibbe Interactive's full-length "mirror" can let people take a deeper look at themselves.

CETW: MediaTile's HumanKiosk

CETW: MediaTile's HumanKiosk

MediaTile CEO Simon Wilson shows how the HumanKiosk lets brands have a customer service representative on the sales floor without really having one on the floor.

CETW: A look at the Verizon bill payment kiosk

CETW: A look at the Verizon bill payment kiosk

The new unit from KIOSK Information Systems allows users to pay by check as well as upgrade phone services.

CETW: Small footprint kiosk for all-in-one PCs

CETW: Small footprint kiosk for all-in-one PCs

Frank Olea of Olea Kiosks talks about the kiosk his company developed for Elo's cinema-wide all-in-one PCs.

CETW: Why SoloHealth won

CETW: Why SoloHealth won

SoloHealth founder and CEO Bart Foster talks about winning the DSA's Healthcare Innovation Award.

CETW: Actineon and the need for speed

CETW: Actineon and the need for speed

Custom PCs are great for the kiosk and digital signage industry, but only if they can be turned around quickly, says Scott Reese.

CETW: Kiosk as social-media marketer

CETW: Kiosk as social-media marketer

A new iSnap kiosk brings the photo booth into the social media era by allowing posers to take pics and upload them onto Facebook and Twitter on the spot.

CETW: Cell-phone charging kiosk

CETW: Cell-phone charging kiosk

This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.

CETW: Benefits of an ISV program

CETW: Benefits of an ISV program

Seiko's Adam Ortlieb talks about a partnership program that is providing seamless tech integration for end-users.

CETW: CTS's new ADA-compliant enclosure

CETW: CTS's new ADA-compliant enclosure

Sandy Nix, president of Connected Technology Solutions, demonstrates an adjustable-hieght touchscreen mount.

CETW: Motorola product-scanning solutions

CETW: Motorola product-scanning solutions

Dana Warszona shows tools to help customers check-out and to shop/check-out on the fly.

CETW: IBM's multi-purpose kiosk

CETW: IBM's multi-purpose kiosk

IBM shows its multi-purpose kiosk, designed with government regulations in mind.

CETW: CTS's new ADA-compliant enclosure

CETW: CTS's new ADA-compliant enclosure

Sandy Nix, president of Connected Technology Solutions, demonstrates an adjustable-hieght touchscreen mount.

CETW: Nanonation's approach to customer engagement

CETW: Nanonation's approach to customer engagement

CMO Brian Ardinger talks about the importance of interactivity as part of its software development.

CETW: IBM's multipurpose kiosk

CETW: IBM's multipurpose kiosk

IBM shows its multipurpose kiosk, designed with government regulations in mind.

CETW: DSA President Brian Ardinger on his new role

CETW: DSA President Brian Ardinger on his new role

The Nanonation CMO talks about the Digital Screenmedia Association and his take on its next steps.

GlobalShop: Product security, data with touch screens

GlobalShop: Product security, data with touch screens

Michael Moore with Reflect demonstrates how product data and security can be combined with cable and touch screen.

CTIA 2011: Digital Screenmedia Association

CTIA 2011: Digital Screenmedia Association

David Drain, executive director, talks about the association's first mobile show since it incorporated the industry among its kiosk and digital signage suppliers and deployers.

Interactive displays go 'to the window, to the wall'

Interactive displays go 'to the window, to the wall'

Interactive displays can literally surround consumers, thanks to Lusens Inc., a Toronto-based company that has developed a way to deploy the technology in the form of interactive walls, floors, windows, kiosks and tables.

Phoenix Kiosk: Setting Up Your Kiosk without a PC

Phoenix Kiosk: Setting Up Your Kiosk without a PC

Phoenix Kiosk: Setting Up Your Kiosk without a PC

Phoenix Kiosk:  Setting Up Your Kiosk with a PC

Phoenix Kiosk: Setting Up Your Kiosk with a PC

Phoenix Kiosk: Setting Up Your Kiosk with a PC

About Phoenix Kiosk

About Phoenix Kiosk

About Phoenix Kiosk

Phoenix Kiosk: Dual Touch Kiosk

Phoenix Kiosk: Dual Touch Kiosk

Phoenix Kiosk: Dual Touch Kiosk

WINCOR WORLD: Cash cycle management

WINCOR WORLD: Cash cycle management

Lutz Dittmann, marketing manager for Wincor Nixdorf AG, describes the benefits of its new cash cycle management solution.

WINCOR WORLD: Cash recycling and the $1 note

WINCOR WORLD: Cash recycling and the $1 note

Wincor Nixdorf U.S. CEO Jens Bolen describes how the uniquely American $1 note complicates cash recycling.

Metaio shows its Junaio mobile application at work

Metaio shows its Junaio mobile application at work

Metaio's Junaio application for mobile helps attendees at Kiosk Europe Expo 2010 find their way around the huge convention area.

Pan-Oston, NGA tour America to support independent grocers

Pan-Oston, NGA tour America to support independent grocers

The National Grocers Association and Pan-Oston have developed two state-of-the-art mobile Innovation Centers showcasing the latest in front-end technology. The Utopia Across America Tour kicked off on April 26 at the NGA headquarters in Washington, D.C. and continues throughout 2010,...

A walk through picsware's photo management system

A walk through picsware's photo management system

Picsware's Ed Crowley explains how the company's photo management system incorporates wireless communication, self service and touchscreen displays to meet the needs of the cruise, entertainment and event industries.

Inside the Greenopolis recycling kiosk

Inside the Greenopolis recycling kiosk

Nanonation's IV Dickson explains how the award-winning Greenopolis recycling kiosk works.

Nextep Systems' hotel/casino check-in kiosk

Nextep Systems' hotel/casino check-in kiosk

Nextep's Tommy Woycik demonstrates the company's new hotel/casino check-in kiosk.

The PFU systems security check-in kiosk

The PFU systems security check-in kiosk

PFU Systems' Thomas Winslow describes the company's security check-in/check-out kiosk, which can scan IDs and print security badges for visitors.

Posiflex's weather-resistant touchscreen

Posiflex's weather-resistant touchscreen

David Greene from Posiflex demonstrates the company's latest weather-resistant touchscreen.

Introducing Diebold Premier Services

Introducing Diebold Premier Services

At Diebold, we take pride in providing the most innovative service solutions. Diebold Premier Services is built upon robust capabilities, secure service delivery and superior customer loyalty. This foundation delivers trust and peace-of-mind to our customers.

Retail Media Kiosk from Frank Mayer

Retail Media Kiosk from Frank Mayer

The new Retail Media Kiosk from Frank Mayer & Associates, Inc. allows users to download music, video, ringtones and more.

NCR's Mike Webster on the economy and self-service

NCR's Mike Webster on the economy and self-service

The senior vice president and general manager for the tech giant's retail and hospitality division discusses the impact the recession has had on the self-service industry – and the larger trends that continue to drive the technology's adoption. This video was filmed at the NRF 99th Annual Convention & EXPO.

NCR's Mike Webster talks new retail offerings

NCR's Mike Webster talks new retail offerings

The senior vice president and general manager for the tech giant's retail and hospitality division discusses his company's new retail innovations, including improved self-checkout and digital download kiosks. This video was filmed at the NRF 99th Annual Convention & EXPO.

NCR's Mike Webster at NRF 2010

NCR's Mike Webster at NRF 2010

The senior vice president and general manager for the tech giant's retail and hospitality division talked about self-service and gave advice to retailers at the Big Show in January.

CSG's Digital Folio on Microsoft Surface

CSG's Digital Folio on Microsoft Surface

Digital Folio by CSG is an integrated retail shopping experience application on Microsoft Surface that combines price/product comparisons, third party reviews, interactive demonstrations, product manuals, firmware updates and other information on Microsoft Surface.

IdentityMine's Retail Map on Microsoft Surface

IdentityMine's Retail Map on Microsoft Surface

The Retail Map by IdentityMine is an application on Microsoft Surface that allows customers to browse, find out more about products and finally locate items on a store map mirroring the physical store environment to find exactly what they need....

NRF: NCR music download station

NRF: NCR music download station

Bruce Rasa of NCR shows off the capabilities of the Music Download Station at NRF 2010.

NRF: Intel's Smart POS self-checkout

NRF: Intel's Smart POS self-checkout

Megan Walsh of Intel shows the Smart POS self-checkout at NRF 2010.

ProVision Technologies' 3D holographic kiosk

ProVision Technologies' 3D holographic kiosk

At last month's KioskCom Self Service Expo, ProVision Technologies showcased its 3DEO kiosk solution, which utilizes a 3D holographic display to attract users and is ideal for retail rewards and coupon applications. Here, ProVision CEO Curt Thornton talks about the solution.

NCR's $60 million entertainment strategy

NCR's $60 million entertainment strategy

Alex Camara, president and general manager of NCR Entertainment, says the company is leading the way in self-service entertainment with its DVD-rental and digital-download kiosk solutions.

KIOSKCOM: Intava's Vector interactive display for retail

KIOSKCOM: Intava's Vector interactive display for retail

From the floor of the KioskCom Self Service Expo and The Digital Signage Show in New York, Troy Caroll, CEO of Intava, demonstrates the company's "Vector," product. The interactive display supports endless-aisle and product-information applications and provides unique in-store opportunities for brand marketers.

Cooking Up Content at The Digital Signage Show

Cooking Up Content at The Digital Signage Show

Lyle Bunn of BUNN Co. and Dos Dosanjh of Cisco talk about The Digital Signage Show's newest education track.

Janet Webster named new SSKA interim president

Janet Webster named new SSKA interim president

Janet Webster of Creative Solutions Consulting caught up with KioskMarketplace.com editor Caroline Cooper following being named interim president of the SSKA at the association's semi-annual meeting.

EyeSite kiosk demo on CBS' 'The Doctors'

EyeSite kiosk demo on CBS' 'The Doctors'

SoloHealth's EyeSite vision-screening kiosk was recently demonstrated on "The Doctors," a daytime CBS talk show featuring three prominent physicians who discuss health news and answer viewer questions. Atlanta-based SoloHealth has partnered with retailers to deploy the EyeSite kiosk in Atlanta;...

KioskCom Europe: PointandPress explains Window.i release

KioskCom Europe: PointandPress explains Window.i release

Window.i was released at The Digital Signage Show Europe by PointandPress, a software programming company. The modular system uses low-energy touchpanels to enables users to control menus and access information through glass windows.

Demo: Custom foot-scanning kiosk from eSoles

Demo: Custom foot-scanning kiosk from eSoles

ESoles, a maker of high-performance, custom foot insoles often used by athletes, recently developed the eFit kiosk to bring its product to a mass market. Here, an eSoles representative demonstrates how the kiosk technology works using tactile sensors, a 3D scanner and special algorithms to analyze users' feet and create a custom product.

Nuvo Technologies' cell phone-charging kiosk

Nuvo Technologies' cell phone-charging kiosk

Scott Calhoun and Ryan Doak of Baltimore, Md.-based Nuvo Technologies LLC discuss the company's cell phone-charging kiosk technology. Offering consumers the ability to charge their mobile phones conveniently in public places, the kiosk features an LCD screen that can display...

SoloHealth EyeSite kiosk demonstration

SoloHealth EyeSite kiosk demonstration

Atlanta-based SoloHealth has developed EyeSite, an interactive vision-testing kiosk that provides consumers with a free assessment of their vision, information about common eye conditions and referrals to local eye care providers. This week, SoloHealth will install 29 EyeSite units in...

Coca-Cola vending machine marries self-service and digital signage

Coca-Cola vending machine marries self-service and digital signage

Anthony Phillips, global marketing manager for Coca-Cola, demonstrates the company's new vending machine technology. Video is courtesy Lions Daily News.

Netkey provides cruise industry's first on-deck social network

Netkey provides cruise industry's first on-deck social network

Earlier this month, Carnival Cruise Lines announced the installation of FunHub kiosks on its largest cruise ship, The Dream. The 36 kiosks and 40 FunHub To Go netbooks feature an informational intranet portal for guests, as well as the cruise...

Automated Charging Machines serve as DOOH ad platforms

Automated Charging Machines serve as DOOH ad platforms

Paul King, CEO of Hercules Networks, explains the Automated Charging Machine (ACM) during a visit to the Digital Signage Today offices.

The SteriStation hand-sanitization kiosk

The SteriStation hand-sanitization kiosk

A look at SteriLyfe's SteriStation kiosk, which is made from lightweight, recyclable plastic and can withstand more than 5,000 uses. The kiosk offers free hand sanitization for consumers and advertising revenue-generating opportunities for retailers and foodservice establishments.

Curiosk wins Wine 2.0 competition

Curiosk wins Wine 2.0 competition

Curiosk recently walked away with the top award at this year's Wine 2.0 Business Plan Competition, where the hottest wine-related ideas or companies vie for the attention of judges from the wine and media industries.

ArcaTech on check imaging

ArcaTech on check imaging

Kirk Nelson, associate vice president with ArcaTech Systems, discusses the challenges facing large-scale deployments of check imaging in the self-service industry.

KIOSKCOM: Netkey shows deli self-order kiosk

KIOSKCOM: Netkey shows deli self-order kiosk

Bob Ventresca of Netkey discusses the company's newest self-order and product locator technology from the floor of the show.

KIOSKCOM: Parabit exhibits cell-phone charging kiosk

KIOSKCOM: Parabit exhibits cell-phone charging kiosk

Rob Leiponis of Parabit demonstrates the company's cell-phone charging kiosk, which features digital signage and has been installed at Port Authority locations in New York City.

THE DIGITAL SIGNAGE SHOW: Netkey's product-lift digital signage technology

THE DIGITAL SIGNAGE SHOW: Netkey's product-lift digital signage technology

Netkey's Bob Ventresca demonstrates the company's product-lift digital signage, which helps retailers provide product information and comparisons.

KIOSKCOM: Frank Mayer exhibits its SlideBuy technology

KIOSKCOM: Frank Mayer exhibits its SlideBuy technology

Frank Mayer's Allen Buchholz demonstrates the company's SlieBuy technology, an innovative implementation of digital signage at the retail shelf.

KIOSKCOM: ID Tech exhibits card reader solutions

KIOSKCOM: ID Tech exhibits card reader solutions

Chris Kelly of ID Tech demostrates the company's range of barcode, mag strip, contactless and smart card reader from the show floor.

KIOSKCOM: Olea shows new small-footprint design

KIOSKCOM: Olea shows new small-footprint design

Frank Olea, of Olea Exhibits/Displays Inc. discusses the company's new small-format Modena kiosk.

Interactive merchandising and payment by cell phone

Interactive merchandising and payment by cell phone

Ed Hill from Intel's Embedded Communication Group shows an Internet-connected kiosk and cash register for retail stores. These could help shoppers find exactly what they didn't know they were looking for, order items and have them shipped from the store, and pay using their smart phone.

NACStech: Radiant Systems food ordering kiosk

NACStech: Radiant Systems food ordering kiosk

At NACStech 2009, Radiant Systems demonstrates its touchscreen ordering system for c-store food ordering.

KIOSKCOM: Tranax shows financial services kiosks

KIOSKCOM: Tranax shows financial services kiosks

On the floor of the KioskCom Self Service Expo and The Digital Signage Show, ATM manufacturer Tranax Technologies Inc. exhibited two kiosk models. Here, Wes Dunn, director of business development for the company, talks about Tranax's ticketing and through-the-wall models.

KIOSKCOM: Frank Mayer's digital downloading station

KIOSKCOM: Frank Mayer's digital downloading station

Frank Mayer EVP Allen Buchholz demonstrates the digital music, movie and book downloading station created in partnership with Mediaport. The kiosk was on display at KioskCom Self Service Expo 2009 in Las Vegas.

KIOSKCOM: CSS demonstrates the small-footprint bill pay kiosk

KIOSKCOM: CSS demonstrates the small-footprint bill pay kiosk

CSS's James Currey walks us through a demonstration of the small-footprint bill pay kiosk at the 2009 KioskCom show in Las Vegas.

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems demonstrates multi-touch tech at KioskCom

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems demonstrates multi-touch tech at KioskCom

Greg Swistak of Elo TouchSystems shows the company's first multi-touch computer platform, which is similar to iPhone touch technology.

KIOSKCOM: Innovative Office Products' digital signage, mobile kiosk stands

KIOSKCOM: Innovative Office Products' digital signage, mobile kiosk stands

Chuck Hallquist of Innovative Office Products shows off the company's digital signage stand, which can hold a 42-inch monitor up to 100 pounds. Also, Hallquist demonstrates the features of the mobile kiosk application.

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems 42-inch APR touch monitor

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems 42-inch APR touch monitor

Elo TouchSystem's Greg Swistak shows off the company's 42-inch Acoustic Pulse Recognition (APR) screen at KioskCom.

THE DIGITAL SIGNAGE SHOW: An inside look at Ecast's IQ digital signage system

THE DIGITAL SIGNAGE SHOW: An inside look at Ecast's IQ digital signage system

Jon Howe of Ecast gives KioskCom attendees an inside look - literally - into the company's new digital retailing solution.

Hallensteins Virtual Dressing Room

Hallensteins Virtual Dressing Room

Quizative Inc. for Hallensteins/Saatchi+Saatchi: As part of the total online store design, an in-store digital mirror was created that allowed customers to try on Hallensteins' entire catalog of apparel and mix-and-match clothing with items stored in the customer's online personal...

Enhancing the In-Store Experience

Enhancing the In-Store Experience

Watch this exclusive presentation from GlobalShop 2009 featuring Brian Ardinger, Chief Marketing Officer at Nanonation. In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back. You can also download the companion slides.

Why has self-service not taken off in QSRs?

Why has self-service not taken off in QSRs?

Norma Wolcott, business line executive, self-service and POS I/O retail store solutions for IBM Corp., explains the challenges and ROI in implementing quick-serve kiosks.

Diebold celebrates 150 years of security, innovation

Diebold celebrates 150 years of security, innovation

North Canton, Ohio-based Diebold Inc. celebrates its 150th anniversary this year. To mark the occasion, the company has put together a brief video that spans its history, from inception to presentday. From Diebold's early days as a premier safe and...

Optimus concept store by Displax

Optimus concept store by Displax

The new Optimus Concept Store, located at Casa da Música, in Oporto, Portugal, is creating an enormous buzz around its visitors with the interactive sensations and experiences it generates on the users. Displax Interactive Systems developed the technology – hardware,...

SCREEN MEDIA EXPO: Wututu's PersonCounter measurement system

SCREEN MEDIA EXPO: Wututu's PersonCounter measurement system

Spanish company Wututu showed its PersonCounter audience measurement system for digital signage at Screen Media Expo in April. Also shown is the back end of the system and the InOut Counter, which measures doorway traffic.

St. Pancras passenger information points

St. Pancras passenger information points

These interactive kiosks were part of the London station's remodeling in 2007. They were designed by AMX Inspired Signage and feature wayfinding and other local information for travelers.

signagelive running Quividi audience measurement

signagelive running Quividi audience measurement

At Screen Media Expo 2009, signagelive integrated Quividi's VidiCenter audience measurement system into the company's digital signage software. Research and development director Marc Benson explains how the system works.

SCREEN MEDIA EXPO: Samsung's ultra-thin bezel  video wall

SCREEN MEDIA EXPO: Samsung's ultra-thin bezel video wall

At Screen Media Expo Europe, Samsung’s showed a video wall that was made up of the company’s recently announced UT screens. UT stands for ultra-thin, as the screens’ bezels are only 7.3mm screen to screen. The result is what Samsung is calling a “near seamless” video wall.

Samsung interactive vending machine for Coca-Cola

Samsung interactive vending machine for Coca-Cola

For the Beijing Olympics, Samsung deployed 20 interactive vending machines featuring Samsung 46-inch touchscreen. The networked units send customer's selection information for to a central HQ and can also distribute tickets or provide wayfinding and venue information. At Screen Media...

SCREEN MEDIA EXPO: Sony's Ziris Canvas video wall

SCREEN MEDIA EXPO: Sony's Ziris Canvas video wall

At Screen Media Expo Europe, Sony showed a nine screen video wall in a “football” arrangement that was concave. All screens were running content powered by Sony’s Ziris Canvas digital signage software. Most interestingly, the players used to power the...

SlideBuy Shopper Information System

SlideBuy Shopper Information System

Frank Mayer & Associates has created the SlideBuy Shopper Information System. This unique digital signage unit takes product information directly to the retail shelf. This universal system combines a touchscreen monitor with customized software to create an impactful interactive marketing solution.

GLOBALSHOP: SlideBuy shelf-front interactive displays

GLOBALSHOP: SlideBuy shelf-front interactive displays

At GlobalShop 2009, Frank Mayer & Associates executive vice president Allen Buchholz demonstrates the SlideBuy, an interactive touchscreen that brings assisted selling to the shelf without displacing SKUs.Buchholz said the company has also worked on a non-digital version, for retailers...

KIS Photobook Maker kiosk organizes images into albums

KIS Photobook Maker kiosk organizes images into albums

KIS Photo-Me Group, a provider of instant printing equipment, demos its KIS Photobook Maker kiosk, designed to produce photo albums in minutes.

Wincor Nixdorf Real 360 Automatic Scanning in action

Wincor Nixdorf Real 360 Automatic Scanning in action

At this year's Wincor World event, attendees were able to catch the Real 360 Automatic Scanning solution in action. In this video, Wincor Nixdorf head of product marketing Josef Twiste demonstrates the solution, which scans items no matter how they are oriented on the conveyor belt.

Is your middleware ready for self-service?

Is your middleware ready for self-service?

IBM's Norma Wolcott explains what the term "middleware" means.

IBM self-checkout

IBM self-checkout

An overview of IBM's self-checkout technology, including new cashless models.

MT2 Multi-touch Table for museums takes on Microsoft Surface

MT2 Multi-touch Table for museums takes on Microsoft Surface

Ideum, an exhibit and media design firm, is releasing a ruggedized multi-touch, multi-user table built specifically for museums. The company says the table has a bright 50-inch surface with a higher-resolution surface than Microsoft Touch's multi-touch table.

New Motorola MK500 retail touchpoint

New Motorola MK500 retail touchpoint

The Motorola MK500 Micro Kiosk integrates Indyme Solutions retail technology. This compact, easy-to-install and affordable device allows retailers to put the power of self-service in every aisle or department. Using the MK500, shoppers can check price and inventory, check gift...

Vodafone WOW Stores

Vodafone WOW Stores

YDreams developed this exciting shopping environment for Vodafone stores in Portugal, Lille, Bordeaux and Aix-en-Provence. Featured applications range from interactive, 24/7 shop windows and virtual promoters to user-friendly touchscreen kiosks and

Applications for the IBM AnyPlace Kiosk

Applications for the IBM AnyPlace Kiosk

An overview of the many diverse uses of IBM's AnyPlace Kiosk technology, from media preview to gift registry to gaming.

NRF: IBM presents the Virtual Mirror

NRF: IBM presents the Virtual Mirror

IBM presented an application of its kiosk produced by one of its partners, EZface, called the Virtual Mirror. The kiosk snaps a photo of the user and presents it onscreen. The user then scans the barcodes of makeup and hair...

NRF: Point-of-decision signage from MicroSigns

NRF: Point-of-decision signage from MicroSigns

At NRF 2009, MicroSigns introduced its 3.5-inch Microplayer interactive color displays. The small screens enable cell phone retailers to manage planograms and marketing at individual stores from one central location. The screens record touches as customers browse features and can...

Walkthru: NRF's Customer Experience Concept Store

Walkthru: NRF's Customer Experience Concept Store

At the NRF 98th Annual Convention & Expo, the message seemed to be this: If a great customer experience can drive people into the store to buy music, then there is no retailer anywhere who doesn't stand to benefit from...

NRF: Curiosk wine kiosk demonstration

NRF: Curiosk wine kiosk demonstration

Josh Rosen of Curiosk demonstrates his company's wine information and gift card kiosk, at the NRF 98th Annual Convention & Expo.

The business drivers for retail self-service

The business drivers for retail self-service

What are the forces behind the rise of self-service at retail? According to IBM's Norma Wolcott, customer service is the primary driver.

Microsoft opens Retail Experience Center

Microsoft opens Retail Experience Center

Located at Microsoft Corp.'s headquarters in Redmond, Wash., the Microsoft Retail Experience Center is a private, 20,000-square-foot facility housing a fully functioning, interactive store environment, from point of service to receiving dock. The Retail Experience Center features in-store displays of...

Microsoft Surface demo at AT&T retail stores

Microsoft Surface demo at AT&T retail stores

A demonstration of Microsoft's digital touchscreen table at an AT&T; retail store.

Experticity's Matt Scoble demos live-talkback kiosk

Experticity's Matt Scoble demos live-talkback kiosk

Matt Scoble, vice president of business development for Experticity, demos the company's live talkback solution.

Tim Burke talks tactile keyboards vs. digital keyboards

Tim Burke talks tactile keyboards vs. digital keyboards

Tim Burke, owner of Electronic Art, shows the viewer when it's best for a kiosk to have a tactile keyboard vs. a digital keyboard. Pictured with Burke is an IBM Anyplace kiosk.

Demonstration of NCR Express Entertainment DVD Kiosk

Demonstration of NCR Express Entertainment DVD Kiosk

Jola Moss, NCR Corp.'s entertainment industry and solution maketing director, demos NCR's Express Entertainment DVD kiosk and comments on the future of digital download solutions.

ISME 08: Interactive merchandising for Suunto watches

ISME 08: Interactive merchandising for Suunto watches

Digital View's Michael Robertson demos the mini-kiosk application built for high-end watch company Suunto.

ISME 08: Media Cart smart cart

ISME 08: Media Cart smart cart

At the Microsoft FutureVision Gallery, Media Cart vice president Ed Gross explains his company's smart cart, which tracks shopper movement and offers relevant offers and ads.

ISME 08: Interactive entertainment from Ecast

ISME 08: Interactive entertainment from Ecast

Bob Cooney, Ecast's vice president of business development, walks attendees through the features of the Ecast entertainment and digital merchandising system. The company currently has 10,000 of the units deployed.

ISME 08: ShelfCast interactive shelves from Madix

ISME 08: ShelfCast interactive shelves from Madix

Madix Store Fixtures demonstrated its ShelfCast interactive branding shelves, which integrate small touchscreens into traditional retail shelving. Content on the screens is tied in with the printed graphics and surrounding merchandise areas.

ISME 08: Microsoft Multi-Touch Natural Kiosk

ISME 08: Microsoft Multi-Touch Natural Kiosk

At the Microsoft FutureVision Gallery, crowds gathered around the large Multi-Touch Natural Kiosk, which allows users to browse product assortments through simple, intuitive controls.

ISME 08: Springboard Concierge smart cart

ISME 08: Springboard Concierge smart cart

Sylvain Perrier demonstrates Springboard Retail Networks' Concierge smart cart, which recently began a pilot installation at Food Lion.

ISME 08: Interactive projection mannequin

ISME 08: Interactive projection mannequin

At the Epson booth, Barry Wise of Wise Retail Consultants demos a touchscreen kiosk/projector system that allows shoppers to mix and match outfits that are projected onto a mannequin.

ISME 08: Virtual Beauty Consultant from Digital Aisle

ISME 08: Virtual Beauty Consultant from Digital Aisle

Peter Guenther, chief executive officer of Digital Aisle, demonstrates the interactive Virtual Beauty Consultant, which helps shoppers explore selected products and promotions.

Ed McGunn explains how to secure cash in a self-service system

Ed McGunn explains how to secure cash in a self-service system

Ed McGunn of Corporate Safe Specialists explains how deploying a kiosk equipped with a built-in business rated safe can help to create a closed-loop cash management system.

Voters express opinions on rotary dial voting kiosks

Voters express opinions on rotary dial voting kiosks

Voters in Oldham County, Ky. give mixed reviews of the rotary dial voting kiosks used there.

V. Miller Newton on the economy

V. Miller Newton on the economy

V. Miller Newton explains how the 2008 economic downturn will affect self-service.

Why should self-service deployers join the Self-Service & Kiosk Association?

Why should self-service deployers join the Self-Service & Kiosk Association?

David Drain explains why user/deployers should obtain membership in the Self-Service & Kiosk Association.

A pharmacy kiosk from Parata

A pharmacy kiosk from Parata

Video from KioskCom Self Service Expo 2008

KioskCom 2008: Nanonation

KioskCom 2008: Nanonation

A visit with Brian Ardinger of Nanonation, who demonstrates the company's use of Apple touchscreen devices as remote controls for digital signage.

Coverage from KioskCom Self Service Expo 2008

Coverage from KioskCom Self Service Expo 2008

Self-Service World and Kiosk Marketplace present a look at some of the exhibits and people from the KioskCom Las Vegas show.

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