PNC branches out - in a small wayThis summer, Pittsburgh-based PNC Bank dropped its first all-digital pop-up branch on the sidewalk for a four-month stint at Atlantic Station, the mixed-use center occupying the former brownfield site of the Atlantic Steel Mill. The 8-by-20-foot, 8,000 pound steel structure is designed to provide "a convenient and technologically advanced banking alternative for customers," PNC said. To that end, the bank is open seven days a week and includes a Diebold Inc. "smart" ATM that's available 24/7 and includes functionality for check-cashing or deposit, cash deposit, and cash withdrawals — including $1 bills.
Wow Bao President Geoff Alexander discusses customer acceptance of the brand's self-ordering kiosks and their use of pick-up cubbies.
Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit)
The ROBO 3D printer has given the design and engineering teams the power to create nearly anything that can be imagined to test, validate, explore and play to help realize client visions.
Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
The Monarch is the latest in self-service kiosk technology from AML. Combining the power of a desktop computer and the user experience of a tablet, the Monarch is the ideal built-for-purpose kiosk designed for retail, hospitality and commercial applications.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
MoneyGram’s kiosk solution designed by KIOSK enables consumers to independently stage money transfer and electronic payment transactions using a highly secure & reliable platform.
Intel Security and KIOSK Information Systems' embedded Enhanced Security Suite advances security and compliance to protect transactions on self-service devices.
When visitors arrive at your building they help! Staffing a front desk full time is expensive. Learn more about RedyRef's digital receptionist and interactive kiosk.