Self-service, assisted self-service means some hotels are doing away with check-in desks

March 18, 2009

Los Angeles Times: As technology progresses, some hotel chains are removing an age-old staple of the hotel lobby: the front desk. That's just what Andaz, a…

TRIPEASY kiosks to get cell phone recharge functionality

March 17, 2009

SHENZHEN, China — Universal Travel Group, a China-based travel services provider, has announced plans to add cell phone recharge functionality to its portfolio…

Global Software Applications develops Here2There software for wayfinding kiosks

March 16, 2009

STATE COLLEGE, Pa. — Global Software Applications, a developer of self-service software solutions, has announced the availability of Here2There interactive…

Self-service lets man cross country with fewer than five words

March 15, 2009

San Jose Mercury News: It was 2004 when Andy Wood, an associate professor for San Jose State University, chose to test the boundaries of self-service. His…

Moveable kiosks expected among Dayton airport's self-service upgrades

March 10, 2009

Dayton B2B: Dayton International Airport expects to receive about $13 million in economic-stimulus money, and the air hub plans to spend some of that funding…

Air France tries smartboarding automated system

March 9, 2009

The Financial: From March 17 through the end of 2009, Air France will ask Flying Blue customers who travel most frequently from Paris to Amsterdam to test the…

Delta works to avoid kiosk crashes as it absorbs Northwest

March 9, 2009

USA Today: Delta Airlines is taking its time in its merger with Northwest to avoid the automated kiosk crashes that delayed flights when US Airways and America…

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Microsoft Surface hits the U.K. market

March 2, 2009

PC Pro: Microsoft's Surface, a 30-inch touchscreen table that allows people to move pictured objects with their fingers, has arrived in the United Kingdom…

Gamblers complain about outages of Players Club kiosks in Detroit casinos

March 1, 2009

Detroit News: Metro Detroit gamblers are complaining that casinos are cutting back on their rewards such as cash back and free hotel stays, and they say that…

Websults' first data-collection touchscreen kiosk used in 'Be the Dinosaur' exhibit

March 1, 2009

NASHVILLE, Tenn. — Websults LLC, a Web strategy consultancy, now offers touchscreen kiosks to collect data from customers or as a marketing-support tool to…

Smartgate kiosks in Auckland speed entry for New Zealanders

February 23, 2009

Visabureau.com: The Auckland Airport has installed three "smartgate" kiosks, an early sign that Australian and New Zealand officials will ease travel rules…

Knoxville uses TouchKnow&Go kiosks to advise visitors of attractions, restaurants

February 22, 2009

Knoxnews.com: The Knoxville Tourism & Sports Corp. is using four TouchKnow&Go electronic kiosks that will give people information on restaurants…

Tyco Electronics unveils new Touchmonitor for self-service apps

February 22, 2009

PEMBROKE, Bermuda — Tyco Electronics' Elo TouchSystems, a provider of touchscreen technology, has announced the unveiling of the Elo TouchSystems 2240L…

NEXTEP adds self-order kiosks, digital menus to Boston, Philadelphia airports

February 19, 2009

TROY, Mich. — NEXTEP SYSTEMS has implemented self-order kiosks and digital menu boards for multiple eatery concepts at Boston's Logan International Airport, as…

Wisconsin cuts tourism jobs; may add kiosks

February 19, 2009

Lacrosse (Wisc.) Tribune: Gov. Jim Doyle said it's possible interactive kiosks could replace staff at the state's eight welcome centers. The staff positions…

Commentary: New York City touchscreen tourism kiosks get thumbs up

February 18, 2009

Condé Nast Traveler: NYC & Company, the official marketing and tourism organization for New York City, has redesigned its visitor information center…

Touch International expands travel touchscreen business, preps new iPhone-type app for kiosks

February 16, 2009

Austin (Texas) American Statesman: Touch International Inc., an Austin-based manufacturer of touchscreens, says it expects to expand its Texas headquarters in…

Merger opens door for concierge touchscreen hotel kiosks

February 15, 2009

Nashville Business Journal: Two Nashville-based tourism and technology companies are merging, combining their talents to create a host of products for the…

India plans to make unreserved railway tickets available via kiosks by 2010

February 12, 2009

The Times of India: By 2010, all train passengers would have instant access to unreserved tickets from even the most remote corners of the country. What is…