Trusted traveler kiosks expediting Customs clearance

February 15, 2010

The United States Customs and Border Protection's Global Entry program, for "trusted" or low-risk international travelers, expedites clearance through U.S.

South African hotel launches ‘Africa's very first' hotel self-service check-in kiosk

February 14, 2010

South Africa's Southern Sun Hotels' Sandton City (Johannesburg) location is launching what it bills as "Africa's very first hotel self check-in and check-out…

Microsoft Surface finger-driven PC lands in Australia

February 8, 2010

Microsoft is launching its new finger-driven Surface PC in Australia, hoping that it will revolutionize the interactive kiosk scene, according to…

Bill in Congress would mandate blind-accessible interfaces on all kiosks

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February 8, 2010

The Technology Bill of Rights for the Blind, if enacted, would make new technology a must for all self-service units.

U.K. airline bmi checking in with IBM

February 4, 2010

IBM today announced that United Kingdom-based airline bmi has launched a new-look passenger check-in operation that has been transformed using the IBM…

NCR announces Q4 2009 results, recaps recent growth

February 3, 2010

NCR Corp. today reported financial results for the last quarter of 2009, in which it beat market expectations and continued its strong move into the…

NEXUS self-check border-crossing kiosks extending hours during Buffalo Sabres games

February 1, 2010

NEXUS, an alternative inspection program for crossing the border between the United States and Canada, is extending the hours of its traffic lanes heading…

Tourism officials using roadside kiosks to boost business

January 31, 2010

The Warren County (N.Y.) Tourism Department has contracted with the state's Thruway Authority to run the county's winter tourism commercials on video kiosks…

Missouri using kiosk to help highlight earthquake awareness in New Madrid Seismic Zone

January 31, 2010

The Missouri Department of Natural Resources is using an interactive kiosk to help highlight Earthquake Awareness Month in the state, according to the Kansas…

Another helmet cam kiosk hitting the slopes

January 31, 2010

A new company, eMotionCam, is rolling out HD helmet camera-rental kiosks for the first time this winter at ski resorts across the western United States…

Jetstar to add text ticketing to self-check-in kiosks on the road to 100% self-service

January 28, 2010

Budget airline Jetstar recently announced a new wrinkle in its plan to make check-in 100 percent self-service.

Self-service kiosks: The benefits of consistency

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One of the things the retail world likes about kiosks is their consistency. If you build it right, everyone gets the same good experience at your kiosk.

Budget airline Jetstar setting course for 100% self-check-in

January 27, 2010

Jetstar announced recently it was aiming to introduce a completely self-service check-in system at its Australian and New Zealand domestic counters this year…

Parabit Systems successfully installs first Platform Kiosk at JFK AirTrain

January 21, 2010

Parabit Systems Inc. has successfully completed the first deployment of its Platform Kiosk at the AirTrain platform in the Jamaica Main Terminal at JFK Airport…

Australian public transit self-service smartcards still hitting snags

January 11, 2010

Australia's AUS $1.3 billion smartcard public transit ticketing system finally rolled out late last year, with "less than auspicious" results, says Robert…

Knoxville News Sentinel features TouchKnow&Go kiosks

January 5, 2010

TouchKnow&Go information kiosks, placed in downtown Knoxville, Tenn., by Knoxville Tourism & Sports Corp. (KTSC), are a success with visitors…

The future of self-service in the airline industry

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Self-check-in services are helping airlines cut costs and improve customer experience.

SITA announces airline check-in kiosk deal with Kenyan airports

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December 6, 2009

SITA, a provider of IT products and services for the air-transport industry, has announced a ten-year, $26.7 million deal with the Kenyan Airports Authority…

China Southern Airlines expanding deployment of NCR check-in kiosks

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December 1, 2009

NCR Corp. has announced that China Southern Airlines expects to add 40 NCR self-service check-in kiosks to the 30 units the airline deployed earlier this year.

U.S. Department of Homeland Security proposes permanent Global Entry kiosk program

November 22, 2009

According to a report from Business Travel News, the United States Department of Homeland Security has proposed to make its test Global Entry kiosk program…