Jetstar to add text ticketing to self-check-in kiosks on the road to 100% self-service

January 28, 2010

Budget airline Jetstar recently announced a new wrinkle in its plan to make check-in 100 percent self-service.

Self-service kiosks: The benefits of consistency

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One of the things the retail world likes about kiosks is their consistency. If you build it right, everyone gets the same good experience at your kiosk.

Budget airline Jetstar setting course for 100% self-check-in

January 27, 2010

Jetstar announced recently it was aiming to introduce a completely self-service check-in system at its Australian and New Zealand domestic counters this year…

Parabit Systems successfully installs first Platform Kiosk at JFK AirTrain

January 21, 2010

Parabit Systems Inc. has successfully completed the first deployment of its Platform Kiosk at the AirTrain platform in the Jamaica Main Terminal at JFK Airport…

Australian public transit self-service smartcards still hitting snags

January 11, 2010

Australia's AUS $1.3 billion smartcard public transit ticketing system finally rolled out late last year, with "less than auspicious" results, says Robert…

Knoxville News Sentinel features TouchKnow&Go kiosks

January 5, 2010

TouchKnow&Go information kiosks, placed in downtown Knoxville, Tenn., by Knoxville Tourism & Sports Corp. (KTSC), are a success with visitors…

The future of self-service in the airline industry

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Self-check-in services are helping airlines cut costs and improve customer experience.

SITA announces airline check-in kiosk deal with Kenyan airports

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December 6, 2009

SITA, a provider of IT products and services for the air-transport industry, has announced a ten-year, $26.7 million deal with the Kenyan Airports Authority…

China Southern Airlines expanding deployment of NCR check-in kiosks

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December 1, 2009

NCR Corp. has announced that China Southern Airlines expects to add 40 NCR self-service check-in kiosks to the 30 units the airline deployed earlier this year.

U.S. Department of Homeland Security proposes permanent Global Entry kiosk program

November 22, 2009

According to a report from Business Travel News, the United States Department of Homeland Security has proposed to make its test Global Entry kiosk program…

Top 3 insights from digital signage, kiosk webinar

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Expert panelists share key advice for deployers looking to integrate the two technologies.

IER launches program for local service providers, resellers

November 12, 2009

IER, a provider of self-service technology for the airline industry, has announced the launch of its Local Partner Program. The company says it will certify…

NEXTEP to intro hotel self-check-in solution at industry tradeshow next week

November 2, 2009

NEXTEP SYSTEMS has announced it will debut a self-check-in/checkout solution for hotels at next week's International Hotel/Motel and Restaurant Show, sponsored…

U.S. government driving growth of biometrics in self-service

Healthcare reform and a program from the Department of Homeland Security are opening doors for the expansion of biometric technology.  

SelfServiceWorld.com, Parabit Systems to host kiosk and digital signage integration webinar

October 22, 2009

Roosevelt, N.Y.-based Parabit Systems Inc., a kiosk and digital signage provider, will partner with SelfServiceWorld.com to host a free webinar, "Communication…

Advantages of Smart Cards in Kiosk Applications

As kiosks become more ubiquitous, deployers are looking for ways to expand functionality while minimizing the environmental impact. Smart cards allow for less…

Empower Technologies selected for deployment at British Columbia Sports Hall of Fame

October 21, 2009

Empower Technologies, a Richmond, British Columbia-based provider of embedded computing systems, has announced a partnership with the British Columbia Sports…

OnSite Media, Showcase Technology partner for new hotel kiosk application

October 15, 2009

Research: Atlanta airport leads world in self-service

New survey results indicate widespread adoption of mobile, Web and kiosk self-check-in at the international hub. 

Self-check-in glitch affects 10,000 Air New Zealand passengers over weekend

October 11, 2009

Radio New Zealand reports that a "widespread" computer glitch on Air New Zealand's check-in kiosks and call-in center and online-booking systems affected…