Learning from Miami's struggling bike kiosk deployment

Self-service experts discuss how to get the most out of a kiosk deployment.

NEXCOM's fanless PCs drive digital signage car-rental kiosks

July 18, 2012

NEXCOM's fanless NISE 2100A computer is the engine for hundreds of car-rental kiosks throughout Paris and its suburbs, according to a company press release.

European airport deploys multifunctioning kiosks

July 11, 2012

The Bologna Giuseppe Marconi Airport is the first European location with Sicheck Full Auto Check?in kiosks designed by Siemens Italia that allow passengers to…

Mumbai transportation kiosks collecting dust

July 10, 2012

Several kiosks in Mumbai's Regionial Transport Offices are doing nothing but gathering dust, according to the Hindustantimes.com. The site reported that the…

Tennessee motorists using iPad kiosks to renew licenses

June 27, 2012

Tennessee motorists now have access to 72 iPad kiosks to help them more quickly renew their driver's licenses. The state's Department of Safety and Homeland…

Delta testing self-service for boarding

June 26, 2012

Delta Air Lines Inc. is taking self-service a step further than most airports that, for example, may already have self-check-in kiosks. Delta is now testing a…

Nigerian travel agency booking trips via kiosks

June 26, 2012

A Nigerian travel agency, World 'N Traveland, is deploying kiosks to provide one-stop travel services to Nigerian travelers, according to a company press…

Canada's preclearance airports now equipped with Global Entry kiosks

June 26, 2012

All eight of Canada's preclearance airports now have Global Entry kiosks, according to Monday's announcement from U.S. Customs and Border Protection. The…

WestJet upgrades self check-in options

June 21, 2012

WestJet has redesigned the look of all its check-in solutions from its website and kiosks to the mobile phone app. In addition to a redesign, new features…

Southwest check-in kiosks go down

June 20, 2012

According to an Associated Press report on USAToday.com, Southwest Airlines yesterday suffered an outage of its airport-technology systems that prevented…

Airport spa now using mobile POS

June 18, 2012

A spa chain inside the security gates at Newark, N.J., and Philadelphia airports has implemented a POS solution from Daily Systems to provide customers with…

How to ensure self-service solutions pay you back

by Michael Ionescu — President, Ionescu Technologies

There is nothing more frustrating to me than seeing an interactive kiosk/digital display out in public that either does not work or is so lagging or…

Digital signage, self-service streamline McCarran's new T3 (Video)

by Christopher Hall — w, t

Self-service tech and nearly 1,000 new digital signage screens highlight new wing at Las Vegas airport.

TSA testing new security kiosk to check for fake IDs

June 8, 2012

According to Houston public radio station KUHF FM, the TSA is testing out a new security kiosk that checks the validity of passenger IDs at the Houston airport.

Abu Dhabi airport deploys 4th hotel check-in kiosk

June 4, 2012

Guests staying at the Crowne Plaza in Abu Dhabi can now check in to their flights, print boarding passes and tag their bags at a kiosk before leaving the hotel…

Hertz expands self-service solutions

June 4, 2012

The Hertz Corporation is expanding its "technology-driven, customer service enhancements" to more Hertz locations, according to a company press release.

Portugal airports 'liven' up with multitouch solutions

EDIGMA deploys multitouch interactive "Living Spots" in airports.

Beirut-Rafic Hariri International Airport welcomes Internet kiosks

The kiosks will not only provide Internet service to travelers, but also help bring brand awareness to the ISP provider.

Ethiopian airport launches self-service

May 29, 2012

Bole International Airport, which sees about 5,000 passengers daily in Ethiopia, recently deployed four check-in kiosks to help shorten long lines at its…

Alaska Airlines offers self-bag tagging

May 22, 2012

Alaska Airlines is debuting self-bag tagging for customers traveling out of Seattle-Tacoma International Airport. The process allows customers to print and…