Call to Interact – How PepsiCo communicated a touchless experience

PepsiCo developed and piloted a unique touchless ordering kiosk powered by hand tracking technology allowing customers to order without touching the screen.

Innovative Technology names Dejan Bogićević technical sales manager

July 21, 2023

Innovative Technology, a provider of cash handling equipment and artificial intelligence-powered biometric solutions, has named Dejan Bogićević as technical…

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Biometric payments: Consumers eager, challenges for retailers

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Peter Galvin, chief growth officer at NMI, a full commerce enablement technology company, offers his insight on how and why Amazon One is taking root at…

Olo teams with Bite on card-present payments for self-serve kiosks

July 17, 2023

Olo Inc., a SaaS platform for restaurants that enables hospitality services at every guest touchpoint, has teamed with Bite, a provider of self-service kiosks…

Hughes partners with Netskope to launch managed SASE solution

July 14, 2023

Hughes Network Systems LLC, an EchoStar company, and Netskope, a provider of security access service, have partnered to bring Hughes customers a security…

Metalenz, Dilusense partner on facial recognition for payment kiosks, smart locks

July 11, 2023

Metalenz, a Boston-based provider of metasurface optics, has teamed with Chinese 3D sensing system supplier Dilusense to provide facial recognition for smart…

Why you should outsource your kiosk manufacturing

by Ben Snider — National Account Executive, Frank Mayer and Associates

Partnering with a trusted manufacturer can deliver high-quality, tailored kiosks that meet your requirements while freeing up resources to focus on your core…

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

Embracing AI-powered customer service — peril and promise

by Daniel Brown — Editor, Networld Media Group

AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…

8 powerful steps to embrace AI and connect with your customers in new ways

by Chris Keefe — Chief Product Officer, Poppulo

Chris Keefe, chief product officer at Poppulo, shares eight ways to embrace AI in digital signage for business success, contending that businesses must shirk…

PayRange teams with laundromat software provider on management solution

June 28, 2023

PayRange Inc., a provider of mobile payments for unattended retail, has teamed with Turnsapp Inc., a laundromat and dry-cleaning software provider, to offer a…

Kodak Alaris taps Rod Hughes as Americas sales managing director

June 27, 2023

Rod Hughes Kodak Alaris, a provider of enterprise data capture hardware and software solutions, has named Rod Hughes as Americas sales managing…

TelemetryTV offers GitHub integration for kiosk, digital signage applications

June 27, 2023

TelemetryTV, a provider of a cloud based digital signage platform, has introduced GitHub integration to offer a devops-driven approach for building, testing…

Steak 'n Shake to add PopPay facial recognition self-order kiosks

June 23, 2023

Steak 'n Shake will offer PopPay, a facial recognition payment acceptance service, on its self-ordering kiosks in select locations in the Orlando market, with…

Jane Technologies intros POS for cannabis stores

June 21, 2023

Jane Technologies Inc., provider of an online cannabis marketplace, has introduced a point-of-sale system to connect the online and in-store cannabis…

5G smart factories pave way for Fifth Industrial Revolution: Compassion

by Daniel Brown — Editor, Networld Media Group

Jan Diekmann, technical account manager at Ericsson, presented a keynote on the power of 5G in manufacturing environments not only to streamline lean processes…

Neonode taps NXO as value added reseller

June 12, 2023

Neonode Inc., a provider of contactless touch, touch, gesture control and in-cabin monitoring technology, has signed NXO, a touch and display solution…

AWS Marketplace lists Vispero/TPGi accessibility products for US intelligence community

June 8, 2023

The AWS Marketplace for the U.S. Intelligence Community has listed Vispero and TPGi accessibility software and services to support the needs of the U.S.

Voice order at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…