Voice order at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…

Powering the QSR customer experience: AI and machine learning

Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…

Addressing the Growing Mental Health Crisis with School Spirit Interactive Kiosks

Designed to promote student engagement and address mental health concerns, the School Spirit Interactive Kiosk offers automated updates, event promotions…

Innovative Technology Americas relocates to Georgia

May 31, 2023

Innovative Technology Americas, a providcer of cash handling and biometrics technology, has relocated from Pewaukee, Wisconsin to a facility in Suwanee…

Fast casual PLNT Burger readies self-serve voice order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order…

Facial recognition and customer loyalty: The new reality

Facial verification using facial recognition can play a role for customer loyalty programs. By identifying and verifying customers, it can enhance the customer…

Introducing tech? How to get the team on board

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Convenience services operators know they need to use technology. The biggest challenge is getting employee buy-in. Experts offer some insights.

365 Retail Markets teams with Due North on ambient/refrigerated merchandiser

May 23, 2023

365 Retail Markets Inc. has introduced its Stockwell Dual Temp, an ambient and refrigerated merchandiser using Due North's Minus Forty retail refrigerated…

Cantaloupe moves to AWS cloud services

May 23, 2023

Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions for self-service commerce, has teamed with…

Diebold Nixdorf in discussions with secured lenders

May 18, 2023

Diebold Nixdorf Inc. has entered into confidential discussions with some of its secured lenders regarding its cash needs as the company seeks to avoid a…

Technology providers Arrive, HEI Integrated Systems partner on infrastructure solutions

May 16, 2023

Arrive, an Indianapolis-based provider of a Mailbox-as-a-Service for autonomous delivery networks, has teamed with HEI Integrated Systems, a Salt Lake…

Convenience retail innovation mesmerizes attendees at Georgia World Congress Center

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The trade show offered a wealth of innovation such as checkout-free markets, smart glassfront merchandisers, AI enabled biometric identification and age…

Star Micronics CloudPRNT: Exploring A New Era Of POS Technology In Retail And Hospitality

CloudPRNT technology by Star Micronics allows Star printers to print from cloud-based software, helping with omnichannel and online ordering.

Self-service POS maker Kurve raises $315+k seed capital

May 5, 2023

Kurve, a Bristol, U.K.-based technology company that provides self-service POS solutions to the hospitality sector, has secured £250,000 ($315,380) of seed…

Transaction, subscription fees boost Cantaloupe Q3 2023 results

May 5, 2023

Cantaloupe Inc. lifted its Q3 2023 sales and earnings over the prior year period, citing record revenue in transaction fees and subscription fees, according to…

Uniguest acquires video solutions provider Bunch

May 2, 2023

Uniguest, a hospitality technology provider, has acquired Bunch, a video solutions provider specializing in video-based engagement for business, according to a…

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

Pharmabox taps smart power management device to ensure continuous connectivity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pharmabox founder and CEO Alejandro Rodriguez faced connectivity issues as the company grew. A smart power management device, Switch Always On, continuously…

PopID adds palm recognition for payment and loyalty programs

April 25, 2023

PopID, a provider of a facial recognition and temperature screening solution, has added palm recognition for payments and loyalty programs at participating…

Alaska Airlines to replace check-in kiosks with mobile check-in

April 20, 2023

Alaska Airlines plans to phase out self-check-in kiosks and introduce mobile check-in, according to a USA Today report. The airline will also offer an iPad bag…