NEXTEP turns in record sales in 2012

January 21, 2013

NEXTEP Systems has announced record sales and earnings for 2012, posting a 60-percent increase in revenue. This marks the seventh consecutive year since its…

NCR marries self-service and mobile payments, launches NCR Mobile Pay

December 5, 2012

In what NCR calls a "combination of self-service and mobile payments," the company today announced the launch of NCR Mobile Pay. The solution is designed for…

Where are my onion rings? Drive-thru kiosk can get it right.

by Chris Gilder — Founder/CEO, Meridian

There is a lot to be said about drive-thru food ordering – especially in the fast food-nation! Many times there just isn't time for a sit-down meal. People are…

Self-service vs. human connection (commentary)

Can technology replace old-fashioned customer service?

Furniture store kiosks join the showrooming fight

September 24, 2012

In an attempt to cut the effects of showrooming, two companies have partnered to create a line of kiosks for retail environments, according to a recent…

Fast food kiosk appears at the gas pump

September 7, 2012

According to an article in the Dallas Observer, gas pumps at select Texas Shell stations have gained a companion — Sonic quick-service food kiosks.

More dimensions in photo kiosks

Fujifilm has long been a technology leader in photo printing and processing. Recently, the company demoed a 3-D printer designed to bring dimensional printing…

iLibrary installation booked for Sadieville, Kentucky

March 27, 2012

Electronic locker and cabinet storage manufacturer Law Enforcement Intelligent Devices LLC announced today that Kentucky's Scott County Public Library will…

Kiosk helping McDonald's customers order healthier meals

by Alicia Kelso — Editor, QSRWeb.com

Texas franchisee is using a kiosk to inspire healthier choices.

U of Memphis deploys self-order kiosk at FedEx Institute of Technology

February 29, 2012

According to The Daily Helmsman, the student newspaper at the University of Memphis in Memphis, Tenn., the school's dining services has deployed a new…

ARTS unveils standard interface for improved self-ordering

January 30, 2012

The Association for Retail Technology Standards (ARTS) has unveiled the first standard data interface for online and mobile ordering. The Standard aims to make…

Self-service, online options driving customers to avoid salespeople

January 11, 2012

It's no big shock that many shoppers don't like to be continually asked if they need assistance from store associates, but an article in today's NY Times…

The future of coffee may be smartphones, kiosks

January 5, 2012

Briggo CEO Kevin Nater is brewing up a way for coffee addicts to get their caffeine fixes with hardly any help from human baristas.

NEXTEP launches new self-service solution for foodservice

October 23, 2011

NEXTEP Systems, a provider of customer self-service ordering technology, today announced the general availability of its Foundation5 foodservice …

Bicycles, strollers, now Rug Doctors? Kiosk rentals going far beyond DVDs

by Christopher Hall — w, t

Rug Doctor has piloted self-service carpet cleaner-rental kiosks. What's next?

Radiant rolls out self-service systems at UK travel center restaurants

June 9, 2011

Radiant Systems Inc. announced a successful implementation of its self-service technology solution with Welcome Break, a motorway service area operator in the…

A&W offers self-ordering kiosks in Québec

May 25, 2011

Self-ordering kiosks are a focus in A&W Food Services of Canada's new Urban Concept restaurant. The first Québec location opened this morning. According to…

McDonald's Europe expects kiosks to increase jobs

More than 800 kiosks are taking orders -- not jobs -- at McDonald's restaurants throughout Europe.

NEXTEP expands services to different markets

The company announces new kiosk and digital signage deployments.

McDonald's UK launches self-service

May 15, 2011

McDonald's locations throughout Europe are embracing kiosks to allow customers to order their own meals, according to the Financial Times.