Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing…

CHK America's transit kiosks boost transit use in Pittsburgh and Las Vegas

February 15, 2018

CHK America's Connectpoint Interactive Kiosks deployed in several locations throughout Pittsburgh and Las Vegas have produced unprecedented usage numbers in…

Caliburger launches global growth initiatives, implementing kiosks, robots and more

February 9, 2018

CaliBurger, a pioneer in automated restaurant technology, is expanding this year throughout North America, the Middle East, Asia and Latin America. The company…

Costco tests self-order food kiosks

February 7, 2018

Costco is testing out self-ordering food kiosks at a few locations, according to FoodBeast. FoodBeast was tipped to one that opened in Tustin, California, and…

North Carolina newspaper features Meridian Kiosk's new automated pickup locker

February 2, 2018

The Pilot, a newspaper serving Moore County, North Carolina, ran a feature article on Meridian Kiosk, which released a prototype of its mBOX automated locker…

Advanced Kiosks introduces multi-function kiosk for high traffic settings

January 25, 2018

Advanced Kiosks has introduced its Merchant Max Kiosk, designed for foodservice, retail, movie theaters and other high traffic sales settings. Functions…

ADUSA releases open guest identification for its kiosk software

January 23, 2018

ADUSA Inc. has released an open identification key for retrieving guest order history as the first product enhancement of 2018 for its Qi software product…

Dunkin' Donuts next generation store features self-serve kiosks

January 18, 2018

Dunkin' Donuts' "next generation concept store" in Quincy, Massachusetts — located on the site of its first store 68 years ago — features self-serve kiosks…

Jack in the Box considers kiosks as minimum wage rates grow

January 10, 2018

Following in the footsteps of plans by Wendy's and McDonald's plans for kiosk installation at some restaurants, Jack in the Box CEO Leanard Comma said that his…

Luxer One introduces BOPIS lockers

December 22, 2017

Luxer One has introduced its buy-online-pickup-in-store lockers to alleviate service issues usually associated with BOPIS, with 97 percent of Luxer One…

Chuck E. Cheese now entices guests with game payment and meal ordering kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chuck E. Cheese is using gaming kiosks and food ordering kiosks to upsell customers and create a more enjoyable experience for its guests.

ADUSA Debuts Qi Self-Ordering Software for Restaurants

Self-Order Software leverages ADUSA’s Enterprise Grade OrderHUB™ Server

CaliBurger and NEC launch facial recognition self-serve kiosks

December 20, 2017

Cali Group and NEC Corporation of America have unveiled new artificial intelligence enabled self-ordering kiosks using facial recognition at CaliBurger, Cali…

Study: Self-serve kiosks would increase consumer purchases at theme parks

December 19, 2017

By deploying self-serve kiosks and mobile apps, theme parks could see visitor spending on food, beverages and merchandise increase significantly, research by…

Taco Bell joins with franchisees to invest in self-order kiosks

December 15, 2017

Taco Bell and its franchisees announced that they're jointly funding a customer-facing tech initiative to bring self-serve kiosks into stores, provide faster…

Eatsa focusing on licensing self-serve restaurant technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…

Wow Bao introduces Eatsa self-serve technology to new Chicago store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…

Self-serve kiosks: A QSR growth opportunity in challenging times

Self-serve kiosks offer QSRs an opportunity to tap the hidden potential of real estate, an opportunity that an infographic, created by Diebold Nixdorf Kiosk…

Eatsa closing 5 units, selling tech platform to other brands

November 27, 2017

Eatsa announced last week that it's closing five of seven of its locations, saying on its website that because of its "eagerness to get the Eatsa experience in…

KFC restaurant in China tests self-serve kiosks with facial recognition

November 6, 2017

Yum China Holdings is testing self-serve kiosks with facial recognition at a store called KPRO in Hangzhou, according to Fox News. Yum China Holdings spun off…